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Essential Contact Information
Hotpoint Service
We are the largest service team in the UK and Ireland offering you access
to 400 skilled telephone advisors and 1000 fully qualified engineers on call
to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number: _____________________________________
Serial number: _____________________________________
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory
products that protect and hygienically clean your appliance to keep it
looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate
your free 5 year parts guarantee you must register your appliance with
us.
UK: 08448 24 24 24
Republic of Ireland:01 230 0233
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment,
Hotpoint reserves the right to use quality, recycled components to keep
down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise
the risk of injury to children, remove the door, plug, and cut the mains
cable off flush with the appliance. Dispose of these parts separately to
ensure that the appliance can no longer be plugged into mains socket,
and the door cannot be locked shut.
Assistance
Guarantee
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which
covers the cost of breakdown repairs for twelve months from the date of
purchase.
This gives you the reassurance that if, within that time, your appliance is
proven to be defective because of either workmanship or materials, we
will, at our discretion, either repair or replace the appliance at no cost to
you.
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in
accordance with our operating and maintenance instructions.
- The appliance is used only on the electricity or gas supply printed on
the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled,
or otherwise interfered with by any person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced
become our property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or
interference or as a result of improper installation.
- Replacement of any consumable item or accessory. These included
but not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes
and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN
USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional
guarantee is conditional on you registering your appliance with us and the
parts being fitted by one of our authorised engineers. There will be a
charge for our engineer’s time. To activate the extra parts warranty on
your appliance, simply call our registration line on
08448 24 24 24 (Republic
of Ireland 01 230 02 33).
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover
yourself against the expense of repair bills for the life of your policy. To find
the ideal plan for you please call our advice line on
08448 226 226
(Republic of Ireland 01 230 02 33).
Helpdesk Service
We have a dedicated team who can provide free advice and assistance
with your appliance if you experience any technical difficulties within the
first 90 days of ownership. Simply call our Hotypoint Service Hotline on
08448 224 224 (Republic of Ireland 0818 313 413)
for telephone
assistance, or, where necessary, to arrange for an engineer to call.
After Sales Service
No one is better placed to care for your Hotpoint appliance during the
course of its working life than us – the manufacturer.
- model
- serial number
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
