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Transporting and Relocating
If the DWM-20A dispenser needs to be relocated to another place or sent back to the manufacturer or the dealer for
repairs, it is necessary that the water inside the hot water tank and the refrigeration system is drained. Please follow
the below procedures:
1. Close the CO2 supply line by turning the handle knob (turn clockwise) on the CO2 tank’s regulator.
2. Dispense sparkling water (green button) to make sure that sparkling water comes out totally flat (no gas).
3. Close the water supply line and turn the shut-off valve located right behind the dispenser to the “off” position.
4. Dispense alkaline water (white button) until no more water is dispensed from the dispenser.
NOTE:
DO NOT dispense chilled water (blue button).
5. Turn the Main Power switch to its “off” position. The main power switch is located on the back of the dispenser.
Leave the dispenser disconnected for 24 hours to defrost its refrigeration system.
6. After 24h or more, proceed with de-installation. Unplug the power cord from the back of the dispenser.
7. Unplug the CO2 tube (1/4” tube) on the back of the dispenser.
8. Unplug the “WATER INLET” tube (3/8” tube) on the back of the dispenser.
9. Locate the “Cold Drain” and “Hot Drain” on the back of the dispenser. Remove the plug from the “Cold Drain” to
drain the water from the dispenser’s refrigeration system and drain into a bucket or container. These will be
about 2 gallons of water.
IMPORTANT:
Use a five-gallon minimum container to collect the water drained from
the dispenser.
10. Next, repeat the process for “Hot Drain”.
WARNING:
Water from “Hot Drain” may still be hot, even after 24
hours.
11. Put the plugs back into the “Cold Drain” and “Hot Drain”. The DWM-20A dispenser is now ready to be
transported. Package the dispenser carefully, as its stainless steel external surfaces might be easily damaged
during transportation.
12. In case of swap-out between two DWM-20A, remember to also change both the filters (HS-5441), and the
alkaline chamber (HS-5442).
For help during de-installation, call our toll-free service number at 1 (800) 233-1940.
