Everest Glycol System Chiller
lancerbeverage.com
Page 12 of 13
Hoshizaki Lancer reserve the right to change specifications without notice
No 007 – 5 November 2010
8. Certificate
of
Warranty
It is the policy of Lancer to provide to its current customers, warranty for all equipment supplied and
installation work performed within a specified period.
Parts And Equipment
Lancer provides a warranty period of twelve (12) months from the date of original invoice for all
manufactured parts and the associated labour. Repair or replace of defective parts will be at the sole
discretion of Lancer.
Changeover parts will be invoiced to the customer at the customers normal purchase cost and upon return
of the warranty item and validation of the claim, the invoice will be credited.
Installations
Lancer provides a warranty period of twelve (12) months from the date of final invoice for workmanship after
the completion of any installation work, provided the parts and labour are completed by Lancer or its sub-
contractor. All claims for warranty are to be made on the Lancer branch that undertook the installation.
Labour
Lancer will not normally cover any labour costs associated with a warranty claim. Subject to the approval of
the Divisional Sales Manager, Lancer may choose to reimburse the customer for some or all labour costs
associated with a warranty claim. Any claim for labour costs must be authorized by Hoshizaki Lancer prior to
the work being undertaken
Exclusions
Lancer will not accept any liability or cost associated with any consequential losses (such as loss of syrup or
beer), loss of profit or damage to property as a result of faulty product.
Warranty shall not apply:
a. If in the opinion of Lancer, the equipment has been used in a situation the equipment has not been
designed for;
b. If in the opinion of Lancer, the equipment has been subject to abuse, negligence or accident;
c.
If connected to improper, inadequate or faulty power, water or drainage service or operated using
incorrect, insufficient or contaminated lubricants, coolants, refrigerants or additives;
d. Where the product is installed, maintained or operated otherwise than in accordance with the
instructions supplied by Lancer;
e. Where the product has been damaged by foreign objects;
f.
Where the product has been serviced, repaired, altered or moved otherwise than by Lancer or its
nominees or using other than Hoshizaki Lancer approved replacement parts.
