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PROBLEM
POSSIBLE CAUSE
REMEDY
[2] Harvest cycle
time is long.
a) See chart [b] [2] and check evaporator, water supply line, harvest water valve,
ambient and/or water temperature, line valve (if applicable), thermistor, control
board, and hot gas valve.
[d] ABNORMAL ICE
PROBLEM
POSSIBLE CAUSE
REMEDY
[1] Small cubes.
a) Ice Cube Guide, Water
Tank, Deflector
1. Out of position.
Circulated water falls
into dispenser
unit/storage bin.
1. Place in position.
b) See chart 1. [5] and check water supply line, inlet water valve, water system,
pump motor, and control board.
c) Drain valve
1. Dirty
1. Clean.
[2] Cloudy or
irregular cubes.
a) See chart [b] [1] & [3] and check float switch, fill and harvest water valves, control
board, spray tubes, water system, refrigerant charge, and expansion valve.
b) Spray Guide
1. Dirty.
1. Clean.
c) Water Quality
1. High hardness or
contains impurities.
1. Install a water filter or
softener.
[e] OTHER
PROBLEM
POSSIBLE CAUSE
REMEDY
[1] Icemaker will not
stop when bin is
filled with ice.
a) Bin Control
1. Defective.
1. See "II. 6. [b] Bin
Control Check
Procedure."
[2] Abnormal noise.
a) Pump Motor
1. Bearings worn out.
1. Replace.
b) Fan Motor (except
water-cooled model.)
1. Bearings worn out.
1. Replace.
2. Fan blade deformed.
2. Replace.
3. Fan blade does not
move freely.
3. Replace.
c) Compressor
1. Bearings worn out, or
cylinder valve broken.
1. Replace.
2. Mounting pad out of
position.
2. Reinstall.
d) Refrigerant Lines
1. Rub or touch lines or
other surfaces.
1. Reposition.
[3] Ice in dispenser
unit/storage bin
often melts.
a) Drain Line(s)
1. Plugged.
1. Clean.
b) Icemaker and
dispenser unit/storage
bin
1. Drains not run
separately.
1. Separate the drain
lines.
c) Ice cube guide, water
tank, deflector
1. Out of position.
Circulated water falls
into dispenser
unit/storage bin.
1. Place in position.
