22
EN
Warranty and Service Contact Information
Country of
Purchase
Horizon Hobby
Contact Information
Address
United States
of America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.
com/RequestForm/
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Horizon Product Support
(Product Technical Assistance)
www.quickbase.com/db/
bghj7ey8c?a=GenNewRecord
888-959-2304
Sales
888-959-2304
United Kingdom
Service/Parts/Sales:
Horizon Hobby Limited
Units 1–4 , Ployters Rd, Staple Tye
Harlow, Essex, CM18 7NS, United
Kingdom
+44 (0) 1279 641 097
Germany
Horizon Technischer Service
Christian-Junge-Straße 1
25337 Elmshorn, Germany
Sales: Horizon Hobby GmbH
+49 (0) 4121 2655 100
France
Service/Parts/Sales:
Horizon Hobby SAS
[email protected] 11 Rue Georges Charpak
77127 Lieusaint, France
+33 (0) 1 60 18 34 90
China
Service/Parts/Sales:
Horizon Hobby – China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required with-
out notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on
our website http://www.horizonhobby.com/content/_service-
center_render-service-center.
ATTENTION: Horizon service is limited to Product com-
pliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further,
the sender will be responsible for arranging return ship-
ment of the un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense. Horizon will
hold non-compliant Product for a period of 60 days from
notification, after which it will be discarded.
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