Maintenance &
Troubleshooting
User Manual - RAB237AEN
7–37
6. Alarms and error messages
This chapter will describe different alarms or errors which could be generated. It also explains
actions to perform in order to solve the detected problem:
◆
◆
6.1. System alarms
◆
When a system alarm is triggered on the instrument, the status button blinks.
Press "
Status
" button (
) to display the "
Status
" area.
◆
The system alarms are sorted by 5 categories.
Press the corresponding category button to display the system alarm messages.
6.1.1. Instrument alarms
Diag.7-41 Status button
Diag.7-42 Instrument status button
System alarm
message
Help message
Possible cause / Corrective action
Startup cycle failed
Run a Startup cycle directly from this
status screen.
The cycle has not been able to be completely performed or
no result received or no previous result to display:
- Run a startup cycle by pressing the "
Startup
" button.
Invalid startup cycle
Run a Startup cycle directly from this
status screen.
The startup cycle has correctly carried out, but the result
of the blank cycle is out of acceptable limits or the delay
between 2 analyses (X hours adjustable) is exceeded or the
technician asks for a restart without Shutdown:
- Run a startup cycle by pressing the "
Startup
" button.
Cycle cancelled by
user
Run a Startup cycle directly from this
status screen.
- Run a startup cycle by pressing the "
Startup
" button.
- Consult "
Logs
" tab (See
4.5.2. Logs filtering, page 7-29
Critical cycle error
Run a Startup cycle directly from this
status screen.
- Run a startup cycle by pressing the "
Startup
" button.
Analyser connection
failed
Restart the analyser (Logout screen /
Shutdown / Restart).
Connection not initialized between analyser and
application (analyser do not answer or analyser version is
not compatible with the application version):
- Restart the instrument.
- Check version numbers (See
- Contact your local HORIBA ABX Technical Support
Representative for assistance.
Analyser
communication failed
Run a Startup cycle directly from this
status screen.
A communication error with the analyser occurred:
- Run a startup cycle by pressing the "
Startup
" button.
Reagent temperature
error.
Run a Startup cycle directly from this
status screen.
A reagent is not at the operating temperature:
- Run a startup cycle by pressing the "
Startup
" button.
- Replace the reagent or the pack.
See
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