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Warranty Statement
Who is Covered?
This warranty covers the purchaser of this product only and is not transferable without our written
consent.
What Does This Warranty Cover and What is the Period of Coverage?
The warranty remains in force for a three year period beginning on the date we invoice you for the
product unless it is a keyboard, for which the warranty period is one year. If HIS repairs or replaces a
product under warranty, its warranty term is not extended.
What Will We Do to Correct Problems and How Do You Get Service?
We will repair or replace (at our sole option) any part of the unit which proves to be defective. Re-
placement parts may be new or refurbished and will meet the same specifications of the original
parts or unit. We will return the product to you by the shipping method we choose in the U.S.A. at
our expense. You must pay for shipments to locations outside of the U.S.A. In order to receive war-
ranty service you must get prior approval from HIS. To request warranty service you can telephone
us at 678-762-9790 or send an email to [email protected]. If we determine that warranty
service is needed we will give you a Return Material Authorization (RMA) number. This RMA num-
ber must be conspicuously marked on the outside of the shipping box. HIS will not accept ship-
ments not accompanied by the RMA number. You must ship or deliver the product to HIS Freight
prepaid.
What Does This Warranty Not Cover?
This warranty does not cover equipment which has been damaged due to misuse, abuse or accident
such as: operating the equipment outside of published specifications; exposure to chemicals or
gasses not covered by specified NEMA standards; displaying fixed images for long periods of time
resulting in afterimage effects; improper or unauthorized repair by anyone other than HIS or a ser-
vice agency authorized by HIS to perform such repairs; fire, flood, “acts of God”, or other contingen-
cies beyond the control of HIS.
HIS’ responsibility for malfunctions and defects in hardware is limited to repair and replacement as
set forth in this warranty statement. HIS shall not be liable for direct, indirect, incidental, consequen-
tial, or other types of damages resulting from the use of any HIS product other than the liability
stated above. These warranties are in lieu of all other warranties express or implied, including, but
not limited to, the implied warranties of merchantability or fitness for a particular purpose. Some
states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for
incidental or consequential damages so the above exclusions or limitations may not apply to you.
You are cautioned that the performance of this product can be affected by many factors, such as
system configuration, software, application, and operator control of the system. It is your responsi-
bility to determine suitability of this product for your purpose and application.
