Hoover smart R1 Manual Download Page 12

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Conditions of warranty

Your Hoover cleaner, in the case of domestic use, has a one year

parts and labour warranty against product defects and failures

when the product is used in accordance with the terms and

conditions of this warranty statement.
This warranty commences from the original date of purchase and
is not transferable; please retain your original proof of purchase
for any warranty claims. This warranty is valid only in the country
where the cleaner is purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household cleaning to
remove DRY dirt and dust from household carpets, flooring and
fabrics. This cleaner is not fit to be used as an industrial cleaner,
and is not designed for the collection of vitreous building material
including particle board, construction products and similar
products such as wood/fibres, cement, fillers, fibre glass etc
or excessive or frequent sand. The infrequent pick-up of these
materials in these circumstances may be harmful to your cleaner
and may void the manufacturer’s warranty.
Accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner will render
excellent service; refer to the instruction manual for further details,
as misuse or failure to follow the instructions makes this warranty
void.
In the event of service or advice being needed, please contact
Electrical Home-Aids Pty. Limited, Level 1, Building 3, Brandon
Business Park, 530 Springvale Road, Glen Waverley Victoria 3150,
or on 1800 815 270 (AUS) or 0800 282 288 (NZ), Monday-Friday
9am-5pm EST. The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty. Limited. If Electrical
Home-Aids Pty. Limited decide to repair or replace the cleaner, it
will do so at its own cost.

Electrical Home-Aids Pty. Limited is unable to accept responsibility
under this warranty for any repair work not carried out by an
authorised Service Agent or from the use of non-genuine parts.
If any part is no longer available or manufactured, Electrical
Home-Aids Pty. Limited will replace it with a genuine functional
replacement part. This warranty does not apply to the cost of
replacing any parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse, misuse or
accidental damage. Any transportation costs involved in the repair
of defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.
The repair of the cleaner under this warranty does not extend the
original period of warranty.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.”