13
There is a small opening towards the bottom of the trim that goes around the
perimeter of the back of the steamer. This opening is a steam exhaust vent
(5.1), should the primary steam path become blocked. If steam starts to escape
from this opening you should:
Turn the steamer off, and unplug.
Let it cool completely.
Remove the microfiber pad and inspect the steam port on
the bottom
of the nozzle for blockages. If a blockage can be seen, use a small
thin object such as a paperclip to try to free the blockage (5.2).
If the steam path is still blocked, then remove the screw on the back
of the tube (5.3, A) that runs down to the nozzle.
Once the screw is removed, the nozzle can be removed by pulling
straight downward away from the main body of the steamer.
After the nozzle is removed, examine the small hole on the end of the
tube extending from the steamer. Using a thin object such as a
paperclip, attempt to remove the blockage (5.3, B).
If the steam path is still blocked, take the product to an authorized
Hoover Service representative. See “Service” section - page 13.
ClearinG bloCkaGes
5.1
5.3
A
B
5.2
To obtain approved Hoover
®
service and genuine Hoover
®
parts, locate the nearest Authorized Hoover
®
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your Steam Mop to Hoover
®
, Inc., in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always
identify your Steam Mop by the complete model number when requesting information or ordering parts.
(The model number appears on the back of the Steam Mop.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
service
6
