PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker.
3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown.
4. Take to service center.
5. On/Off pedal not depressed.
5. Press pedal.
Low suction
1. Dirty Water Tank full/automatic shut off engaged. 1. Remove and empty Dirty Water Tank. See "How to Empty."
2. Blockage in tool on end of hose.
2. Remove tool and clear blockage.
3. Dirty Water Lid not on correctly.
3. Make sure lid is on securely. See “How to Clean."
4. Dirty Water Tank Debris Filter clogged.
4. See "How to Clean."
5. Blockage in nozzle.
5. See "How to Clean."
6. Recovery Tank not properly secured.
6. Replace Recovery Tank and secure recovery tank latch.
7. Recovery Nozzle not on correctly.
7. Remove and replace Recovery Nozzle. See “How to Remove
& Clean Nozzle.”
8. Blockage in hose.
8. Drop a coin through, clear with broom handle.
Hose Nozzle stops spraying
liquid during use
1. Clean Water Tank is empty.
1. Turn off Cleaner and fill Clean Water tank.
2. Loose connection to connection port on foot of
cleaner.
2. Check for secure connection to connection port on foot of
Cleaner.
Accessory Tool will not spray
after filling the Clean Water
Tank or Solution Tank
1. Air is trapped in the hose & pump.
1. Turn on the Cleaner. If hose does not spray, prime the pump
by lowering the hose down to the floor and hold the trigger for
up to on minute.
2. Aim downward & squeeze trigger.
Hose will not spray after
priming pump
1. Pump is defective.
1. Call for service: 1-800-944-9200.
2. Not connected properly.
2. Check connection.
Clean water won’t dispense
1. Clean Water Tank not firmly in place.
1. Make sure tank is securely locked in position.
2. Clean Water Tank empty.
2. Refill container according to cleaning instructions.
Brushes won’t rotate during
floor cleaning
1. Belt is broken.
1. Replace belt. See “Maintenance.”
2. Unit in upright position.
2. Brushes will not rotate in upright position. Step on handle
release to start cleaning.
Water is Leaking out of
Carpet Cleaner
1. Clean Water Tank or Dirty Water Tank not FIRMLY
in place.
1. Make sure the tank is secure.
2. Carpet Cleaner may drip residual moisture after use. Allow unit
and brushes to dry before storing on hard floor surface.
TROUBLESHOOTING
WARNING:
To reduce the risk of
personal injury, unplug before cleaning
or servicing.
AVAILABLE REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT
1-800-944-9200 PRIOR TO CONTINUING USE.
CAUTION:
To reduce the risk of injury
from moving parts - Unplug before servicing.
Do not use cleaner without brushes in place.
1
1
2
ASSEMBLY
FILL THE CLEAN WATER TANK
Insert the handle into the base until you hear
a “CLICK”.
Lift up to remove the Clean Water Tank,
then remove the cap and add warm water
to the fill line. Add 3oz. of Hoover Solution.
Secure cap.
Align the tank and firmly press it into place.
Max
fill
line
GETTING STARTED
Fully assemble product prior to use.
CLEANING FLUID
SEE THE HOOVER’S SOLUTION GUIDE insert or
visit Hoover.com/cleaning-solutions.
OPERATION
1
2
HOW TO CLEAN CARPETS
2
1
Step on the Power Pedal to turn ON.
Step on the Handle Release Pedal to
recline the cleaner for cleaning position.
CAUTION:
Not to be used for
grooming a pet.
CAUTION:
DO NOT USE THIS
EXTRACTOR ON HARD FLOORS. USING THIS
PRODUCT ON HARD FLOORS MAY SCRATCH
OR DAMAGE YOUR FLOOR.
IMPORTANT: Empty Dirty Water Tank
when you hear an audible change.
Squeeze trigger for a slow forward and
backward wet stroke.
Release trigger for a slow forward and
backward dry stroke.
3
4
CORD STORAGE:
Wrap the power cord around
the cord hooks for convenient storage. Attach
the plug end to the cord.
Grab the Dirty Water Tank handle and pull up
to remove.
HOW TO CLEAN THE DIRTY
WATER TANK
MAINTENANCE
Turn power OFF and unplug the power cord.
3
2
1
This product contains no serviceable parts.
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, call customer service at 1.800.944.9200
prior to continuing use.
Unlatch the lid to remove the top. Remove
the filter basket and clear any debris.
Empty the tank, rinse, and allow to air dry.
AUTO SHUT OFF FLOAT: Your carpet cleaner is
equipped with a shut off float within your Dirty
Water Tank. When the Dirty Water Tank becomes
full, the float will rise, shutting off the air flow
through the nozzle. Once the air flow is shut off,
empty the Dirty Water Tank.
Remove underside belt cover and the brush
roll end cap.
3
LUBRICATION:
The motor is equipped with
bearings which contain sufficient lubrication
for their lifetime. The addition of lubricant
could cause damage. Do not add lubricant to
motor bearings.
Pull both brush rolls out toward user to remove
from cleaner. Belt will still be attached to cleaner.
4
HOW TO REMOVE &
CLEAN THE BRUSH ROLL
Slip brush roll through belt. Make sure belt is
centered on pulley when replacing.
1
With belt in place, pull and slide brush roll
into unit, making sure that the brush roll end
caps are in correct orientation.
2
Replace belt cover and secure by replacing
all 6 screws.
3
REPLACING THE BRUSH ROLL
Remove the nozzle cover by pulling up and
forward on the latch.
Lay the product down to access the underside.
Use a Philips screwdriver to remove 6 screws.
Arrows show location of screws on the under-
side of your cleaner.
2
1
CAUTION:
To reduce the risk of
injury from moving parts, unplug before
servicing.
WARNING:
Risk of personal injury
– Brush roll may suddenly restart –
unplug before cleaning or servicing.
6
5
Flip cleaner upright and remove upper belt
cover from foot.
REMOVING THE BELT
To remove belt, unscrew foot side cover from
underside (3 screws).
Slide belt off shaft and remove. If replacing
belt, install the new belt.
7
HOW TO REMOVE & CLEAN
THE BRUSH ROLL (CONT’D)
