Backup and Restoration
Reset Your Phone
If the operating speed of your Phone starts to slow down due to long-term accumulation of caches
and residual files, you can reset your Phone to erase these cached files completely and restore your
device's factory settings.
Reset network settings: This will restore your Wi-Fi, mobile data network, and Bluetooth settings,
including hotspot tethering and Bluetooth pairing information. It won't change other settings on your
Phone, or delete any data or files.
Open
Settings, go to System > Reset > Reset network settings, touch Reset network
settings, and follow the onscreen instructions to reset the settings.
Restore all settings: This will restore your device's initial network settings, fingerprint data, face
data, and lock screen passwords. It won't reset settings for Find my Phone or HUAWEI ID, nor will it
delete any data or files.
Open
Settings, go to System > Reset > Reset all settings, touch Reset all settings, and
follow the onscreen instructions to reset the settings.
Restore factory settings: This will delete all data in your device's memory and storage, including
your account settings, system settings, app data, installed apps, music, images, and documents, and
restore your Phone to its original factory settings. Back up your data before restoring your device to its
factory settings.
Open
Settings, go to System > Reset > Reset phone, touch Reset phone, enter the screen
unlock password (if any), and follow the onscreen instructions to reset the settings.
Restore Your Backup Data
You need to select the corresponding method to the original backup method to restore the data on
your Phone.
1
Open
Settings, then touch System > Backup & restore > Data backup > external storage.
2
Select the location from which your backup data will be restored:
a
If you are using a memory card for backup, ensure that your NM card (nano memory card) has
been inserted into slot 2 in your Phone. Then touch Memory card and select an appropriate
backup record to access.
l
Not all devices support NM cards (nano memory cards).
l
Insert the NM card (nano memory card) into card slot 2. You can buy an NM card (nano
memory card) in Huawei stores.
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