8
PX4ie and PX6ie Cutter Kit Installation Guide
Troubleshooting
Use this table to understand and troubleshoot some common errors you may
receive and how to fix them.
Error, Probable cause, and Solution
Error Alert
Probable Cause
Solution
Error 1701
“Cutter Jammed”
A cut has been performed but
the shear has stopped on its
way back to home (bottom)
position.
Clean the shears
from adhesive
residue.
Error 37
“Cutter device not
found”
Cutter cable came loose from
DIN connector
Reconnect cutter
cable connector to
DIN connector
Error 1059
“Cutter does not
respond”
Cutter cable came loose from
DIN connector
Reconnect cutter
cable connector to
DIN connector