3
ASSEMBLY INSTRUCTIONS
9.
IMPORTANT: After installation is
completed, turn on the hot and cold
water supply. Check for leaks. Pull the
hose assembly out of the spout and
remove the spray head by unscrewing
it from the hose in a counterclock-
wise direction. Be sure to hold the
end of the hose down into the sink
and turn the faucet on to the warm
position where it mixes hot and cold
water. Flush the water lines for one
minute. This flushes away any debris
that could cause damage to internal
parts. Check for leaks. Re-tighten any
connections if necessary, but do not
overtighten. Reinstall the spray head
by hand tightening it back onto the
spray hose.
9
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Leaks underneath handle.
Bonnet has come loose or O-ring on cartridge
is dirty or twisted.
1. Move the handle to the OFF position. Unscrew the handle screw and remove
the handle.
2. Tighten the bonnet by turning it clockwise. Move the cartridge stem to the on
position. The leak should stop draining out from around the cartridge stem.
3. Shut off the water supply. Remove the bonnet by turning it counterclockwise.
Lift out the cartridge valve. Inspect the larger O-ring on the cartridge bonnet
and the smaller O-ring on the cartridge stem. Remove any debris from the
O-rings. If either O-ring is twisted, straighten it out. If either O-ring is damaged,
replace the cartridge by calling customer service.
4. Position the cartridge back into the faucet body. Make sure the ridges on the
two sides of the cartridge bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the faucet body.
5. Re-install the handle.
Water does not completely
shut off.
Rubber valve seat is dirty, stuck, or broken.
1. Shut off the water supply to the faucet that leaks.
2. Remove the handle on the problem side. Loosen the bonnet by turning it
counterclockwise. Lift out the cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If there is debris or brass
scrap on the surface of the seat, remove it. If the rubber seat is stuck tightly in
the water inlet hole, push it gently with a fingertip so that it moves up and
down smoothly. The spring (smaller end up) must be replaced underneath
the valve seat. If the rubber valve seat is worn out or broken, replace the
cartridge by calling customer service.
4. Replace the cartridge in the faucet body. Make sure that the ridges on the
two sides of the cartridge bonnet fit into the grooves on the two sides of
the faucet body. Tightly screw the bonnet onto the faucet body.
5. Re-install the handle.
Faucet leaks around aerator.
Aerator incorrectly fitted.
1. Unscrew the aerator by turning it clockwise. Inspect the black rubber packing
inside the aerator. The rubber packing should be flat.
2. Screw the aerator onto the spout end and tighten.
Improper water pattern.
Aerator dirty or small parts inside aerator
improperly installed.
1. Remove the aerator from the spout end by turning it clockwise.
2. Gently flush the small parts inside the aerator to clear away any debris.
3. Re-install the small parts as shown in the exploded diagram. Metal screens
must be flat and plastic supporter must be straight.
4. Screw the aerator onto the spout end and tighten.
CARE AND MAINTENANCE
Clean periodically with a soft cloth. Avoid abrasive cleaners, steel wool, and harsh chemicals as these will dull the finish and void your warranty.
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