12
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power/no mist from spout
• Unit is not plugged in
• Unit not turned on
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs cleaning
• Plug unit in
• Press the power button to
turn the unit on
• Check circuits and fuses or
try a different outlet
• Refill the tank with water
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in
the Cleaning and
Care section
TROUBLESHOOTING
TO CLEAN THE SURFACE
Clean the surface of the unit with a soft, damp cloth.
Before storing:
Clean the tank, reservoir, tank cap, and the transducer/
ultrasonic membrane with a 50/50 mixture of white vinegar and water.
Be sure to rinse and let all parts dry completely before storing. Clean
the oil tray with a soft cloth.
After storing:
Rinse the tank with water before operating.
TO CLEAN THE OIL TRAY
Open the oil tray and remove the pad. Essential oil pads should be
changed when switching to a different essential oil scent. If continuing
to use the same scent, set the essential oil pad aside for reuse. Wipe
down the inside of the oil tray with a soft cloth. Place the essential oil
pad back in the tray and close.
NOTE:
Leave the essential oil pad out of the oil tray when storing.
