Can I save the video(s) recorded on the flash drive to my PC?
We take your security seriously. There are two levels of security steps we provide to ensure
your data are secured. First, it is required all users to go through an authentication process
with encrypted transmission during sign-in. Secondly, after the authentication process,
everything is encrypted via the internet; Home8 App uses bank-level AES data encryption.
How can I be certain other people are not stealing my identity on the cloud?
While we cannot email you the existing account password, you may request for a new
password by going to the Home8 App login page, and tap the “Forgot password?” link and
then go through the steps to request a randomly generated password to be sent to your
registered email. (Password can be changed by tapping on the Sidebar Menu button on the
app Main Menu, and then tap “My Profile”)
How do I retrieve my Home8 Mobile App password?
With your privacy in mind, we store your videos locally. Event-triggered video recordings
are stored on your local flash drive plugged in your Security Shuttle USB port, and for the
live video clips manually recorded, they are stored on your smart device.
How can I be sure unauthorized people are unable to look at my videos on the cloud?
Home8 App is built to support multi-location management. You can manage as many
locations as you would like, and we do not place a limit on the number of Home8 Systems
you can purchase.
How many locations can I manage from my Home8 App?
FA
Q
Yes! You can take the USB flash drive from the Security Shuttle and plug it directly to your
PC and access the recorded video.
(Remember to plug the USB flash drive back into the Security Shuttle when finished.)
