How can I be sure unauthorized people are unable to look at my videos on the cloud?
FA
Q
We recommend you to change your password as soon as possible by using any of the following
methods to sign in to your account to make the change to the password:
- Use a smart device with Home8 App installed.
- Visit https://web.
home8systems
.com on a web browser.
Alternatively, you may also contact us to disable your account for you.
If I lose my smartphone, what should I do?
Because Home8 System is a fully IoT interactive system, it will require the following:
- Broadband Internet connection (dial-up connections are not supported)
- Internet Router with an available LAN port.
- Smartphone with a Data Plan (for using the App features such as push notification, and video
streaming)
What are the requirements prior to purchasing an Home8 System?
Yes, visit www.
home8systems
.com , and then access user manuals.
Is there a place I can view the user manual online?
If a camera is showing as “offline”, try power cycle on the camera first and wait approximately
two minutes, if the offline situation persists, try moving the camera closer to the Security
Shuttle and power cycle the device again. After tried the methods above, if the offline status is
still not resolved, please contact our Technical Support for further troubleshooting assistance.
What can I do if a camera is offline?
What can I do if my system is offline?
First, try checking your internet connection, if the connection is working properly, then unplug
the network cable from your Security Shuttle for 10 seconds, and then reconnect it. If the
Security Shuttle is still offline after 5 minutes, please contact our Technical Support for further
troubleshooting assistance.
