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11.1. “My Silk’n Flash&Go™ does not start.”

Make sure the POWER ADAPTOR is properly connected to the Flash&Go™ device.

Make sure the POWER ADAPTOR is plugged into an electrical outlet on the wall.

11.2. “A light pulse is not emitted when I press the Pulse Button.”

Make sure that the READY INDICATOR LIGHT is blinking to ensure you have good contact with the skin and that 

the TREATMENT SURFACE is evenly and firmly pressed to the skin. For your safety, the PULSE BUTTON will 

activate a pulse only if the TREATMENT SURFACE is firmly pressed against the skin.

Check the SKIN TONE WARNING Indicator Light. If it blinks, this is an indication that your skin tone, measured 

by the SKIN COLOR SENSOR, is too dark for safe application. Try using the device on a different body part or 

contact the Silk’n™ support.

Check the Replace CARTRIDGE INDICATOR LIGHT. If it is on, disconnect Silk’n Flash&Go™ and replace the 

DISPOSABLE LAMP CARTRIDGE.

Make sure that the Ready Indicator is on.

If within 10 seconds the READY Indicator remains off turn Silk’n Flash&Go™ off and back on by pressing the 

ON/STBY SWITCH twice.

If the problem persists, contact your local Silk’n™ Customer Service Center.

Check the SYSTEM WARNING INDICATOR LIGHT.

If the light is on turn Silk’n Flash&Go™ off and back on by pressing the ON/STBY SWITCH twice.

If the problem persists, contact your local Silk’n™ Customer Service Center.

If these problems persist, contact your local Silk’n™ Customer Service Center.

11.   Troubleshooting

Do not attempt to open or repair your Silk’n Flash&Go™ device. Only authorized 

Silk’n™ repair centers are permitted to perform repairs.

Opening Silk’n Flash&Go™ may expose you to dangerous electrical components and to pulsed light energy, either of 

which may cause serious bodily damage and/or permanent eye injury.

Trying to open Silk’n Flash&Go™ may also damage the device and will void your warranty.

Please contact Silk’n™ Customer Service if you have a broken or damaged device in need or repair.

For more information about Silk’n™ products please enter your local Silk’n™ website, www.silkn.eu or www.silkn.com.

If your device is broken, damaged, in need of repair, or for any other user assistance, please contact your local Silk’n™ 

Customer Service:

For USA and Canada customers: 1-877-DO-SILKN / 1-877-367-4556, [email protected]

For customers in other countries: [email protected]

 

12. Customer Service

Specs, Spot Size

1.3cm x 3cm [4cm²]

Speed

1 pulse every 3.5 second: 1.7 cm

2

/sec

Technology

Home Pulsed Light™

Max Energy Level

Max 5J/cm

2

Wavelength

475-1200nm

Charging Time/Power Source

Continuous operation

Electrical Requirements

100-240VAC, 2A

Time Needed to Treat Lower Legs

30 minutes

Operation and Safety

New Skin Color Sensor ensures use only on suitable 

skin complexions.

Safety sensor tip enables maximum safety & control. 

Easy to use.

Package Size

22cm x 22cm x 13cm

Temperature

Operating

10 to 40°C

Storage

-40 to +70°C

Relative Humidity

Operating

30 to 75%rH

Storage

10 to  90%rH

Atmospheric pressure

Operating

700 to 1060hPa

Storage

500 to 1060hPa

13. Specifications

Summary of Contents for Silk'n Flash&Go

Page 1: ...ortant step to get the results you want 7 Press the ON STBY SWITCH The POWER ON INDICATOR LIGHT orange will turn on and a fan sound similar to the sound of a hairdryer will start 8 Approximately 3 5 seconds after pressing the ON STBY SWITCH the READY INDICATOR LIGHT green will turn on The device is then ready for you to trigger the first pulse at the lowest energy level 9 If this is your first tre...

Page 2: ... to make changes to its products or specifications to improve performance reliability or manufacturability Information furnished by Home Skinovations Ltd Is believed to be accurate and reliable at the time of publication However Home Skinovations Ltd assumes no responsibility for its use No license is granted by its implication or otherwise under any patent or patent rights of Home Skinovations Lt...

Page 3: ...r Removal Unit A wall mount adaptor This User s Manual An Instructional DVD 1 3 The Disposable Lamp Cartridge The Silk n Flash Go all purpose DISPOSABLE LAMP CARTRIDGE can fire a limited and pre set number of light pulses regardless of the energy level of these pulses A complete series of full body treatments typically require 7 000 10 000 light pulses In addition to the regular all purpose DISPOS...

Page 4: ...ficial tanning machines Do not expose treated areas to the sun Treating with Silk n Flash Go before or after any sun ex posure can result in adverse effects such as redness and skin discomfort Tanned skin par ticularly following sun exposure contains large quantities of the pigment Melanin all skin types and complexions including those which don t seem to tan quickly The presence of large quantiti...

Page 5: ...may also damage your device and will void your warranty Please contact Silk n Customer Service if you have a broken or dam aged device in need of repair 5 Do not use Silk n Flash Go if If the DISPOSABLE LAMP CARTRIDGE is damaged or if its TREATMENT SURFACE is cracked chipped or missing Stop use immediately and contact Silk n Customer Service the attachments or accessories are not recommended by Ho...

Page 6: ...up within 24 hours See your doctor if redness does not go away within 2 to 3 days Minor Increased Sensitivity to Skin The skin of the treated area is more sensitive so you may encounter dryness or flaking of the skin Minor Pigment Changes Silk n Flash Go targets the hair shaft in particular the pigmented cells in the hair follicle and the hair follicle itself Nevertheless there is risk of temporar...

Page 7: ... level that you feel comfortable with If within one hour you experience no adverse effects you can start your full treatment at that energy level Repeat this test for each body part you intend to treat 9 Set the energy level If the energy level should be higher than the lowest press the ENERGY LEVEL SETTING BUTTONS using the or to respectively decrease or increase the energy level until the desire...

Page 8: ...r lights are steadily lit Whenever Silk n Flash Go is turned on its energy level will automatically be reset to the lowest energy level Only one ENERGY LEVEL Indicator Light will be on To set the energy level press the Energy Level Setting Buttons using or to respectively decrease or increase the energy level The Skin Color Sensor Light based hair removal on darker skin tones can result in adverse...

Page 9: ...LIGHT on the CONTROL PANEL will start blinking indicating that the DISPOSABLE LAMP CARTRIDGE should soon be replaced As the number of light pulses in the DISPOSABLE LAMP CARTRIDGE further decreases the REPLACE CARTRIDGE INDICATOR LIGHT blinking will grow faster Once all the pulses in a DISPOSABLE LAMP CARTRIDGE have been used the REPLACE CARTRIDGE INDICATOR LIGHT will remain steadily on indicating...

Page 10: ...ntact your local Silk n Customer Service Center 11 Troubleshooting Do not attempt to open or repair your Silk n Flash Go device Only authorized Silk n repair centers are permitted to perform repairs Opening Silk n Flash Go may expose you to dangerous electrical components and to pulsed light energy either of which may cause serious bodily damage and or permanent eye injury Trying to open Silk n Fl...

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