Trouble Shooting
Please check the following points if you are experiencing problems. Before returning
the products to store, please call our specialist team who will attempt to save you a
journey. They can be contacted on
01204 644 084.
The freezer is not operating
Check that the plug is in the socket, the switch is on, the fuse is in-tact and use a
known working item to ensure the plug socket is live.
A gurgling or trickling noise can be heard
This is NOT a fault. It is simply the coolant moving around in the circuit.
The compressor is noisy when operating
Check that the appliance is vertical. Use the adjustable front feet to achieve this.
If the floor is unsteady or hollow, the vibration noise can be reduced by placing a
sheet of 10-15mm plywood underneath.
The freezer is not cold enough
Check that the door is sealed on all 4 edges when closed.
Check that the thermostat knob has not been moved accidentally.
Insufficient air flow space has been provided around the appliance.
The freezer is too cold
Check that the thermostat is set correctly. Move it towards 1 to increase internal
temperature.
For Customer Services, Spare Parts &
Manufacturer’s Guarantee Information please call
01204 664 084
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