Hoffer Flow Controls MF SERIES, User Manual

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HFC 9907-B
LIMITED WARRANTY POLICY FOR HOFFER FLOW CONTROLS
HOFFER FLOW CONTROLS, INC. ("HFC") warrants HFC's Precision Series, API Series and
CT Series of turbine flowmeters to be free from defects in material and workmanship under
normal use and service, only if such goods have been properly selected for the service
intended, properly installed and properly operated and maintained as described in the turbine
flowmeter manual. Reference "turbine flowmeter manual" for specific details. This warranty
shall extend for a period of five (5) years from the date of shipment to the original purchaser
and covers the Precision Series, API Series and CT Series of flowmeters supplied with their
standard hybrid ceramic ball bearings only. All other HFC products carry a one (1) year
warranty. This warranty is extended only to the original purchaser ("Purchaser").
Purchaser's
sole and exclusive remedy is the repair and/or replacement of nonconforming goods as
provided in the following paragraphs.
In the event Purchaser believes the Hoffer product is defective, the product must be returned to
HFC, transportation prepaid by Purchaser, within the appropriate warranty period relative to
the product. If HFC's inspection determines that the workmanship or materials are defective
and the required maintenance has been performed and, has been properly installed and
operated, the product will be either repaired or replaced, at HFC's sole determination, free of
additional charge, and the goods will be returned, transportation paid by HFC, using a
transportation method selected by HFC.
Prior to returning the product to HFC, Purchaser must obtain a Returned Material
Authorization (RMA) Number from HFC's Customer Service Department within 30 days after
discovery of a purported breach of warranty, but not later than the warranty period; otherwise,
such claims shall be deemed waived. See the Return Requests/inquiries Section of this manual.
If HFC's inspection reveals the Hoffer product to be free of defects in material and
workmanship or such inspection reveals the goods were improperly used, improperly installed,
and/or improperly selected for service intended, HFC will notify the purchaser in writing and
will deliver the goods back to Purchaser upon receipt of Purchaser's written instructions and
agreement to pay the cost of transportation. If Purchaser does not respond within thirty (30)
days after notice from HFC, the goods will be disposed of in HFC's discretion.
HFC does not warrant the product to meet the requirements of any safety code of any state,
municipality, or other jurisdiction, and Purchaser assumes all risk and liability whatsoever
resulting from the use thereof, whether used singlely or in combination with other machines or
apparatus.
This warranty shall not apply to any HFC product or parts thereof, which have been repaired
outside HFC's factory or altered in any way, or have been subject to misuse, negligence, or
accident, or have not been operated in accordance with HFC's printed instructions or have been
operated under conditions more severe than, or otherwise exceeding, those set forth in the
specifications.
FOR
NON-WARRANTY
REPAIRS OR
CALIBRATIONS
, consult HOFFER FLOW
CONTROLS for current repair/calibration charges. Have the following information available
BEFORE contacting HOFFER FLOW CONTROLS:
1.
P.O. number to cover the COST of the repair/calibration,
2. Model and serial number of the product, and
3.
Repair instructions and/or specific problems relative to the product.