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3. No symbol after inserting the check strip. Please check:
• Did you insert the dark-blue check strip correctly? The writing
must be to the top.
4. No measurement after blood sample has been sucked in. Please check:
• Is the reaction zone filled completely (red)? Repeat the
glucose test with a new strip.
• Did you insert the test strip correctly (see 2.)?
• Does the display read „ERR“? The inserted test strip was
already used. Please use a new test strip.
5. Blood glucose result too high / low. Please check:
• Was the test strip exposed to air for a long time? Take out
the strips from the vial directly before the measurement,
since humidity and other environmental influences may affect
the test result.
• Was the test strip vial tightly closed? Humidity and other
environmental influences may affect the test results!
• Alternatively, check the function of your device with the
check strip. If after 3 seconds the message “OK” appears on
the display, the device is working properly.
If this is not the case, please contact your local supplier.
Summary of Contents for smartLAB Sprint
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