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21

SECTION 5.    

 

TROUBLESHOOTING 

If you are unable to correct any of the problems described below or if your problem is not 
covered, call 1-800-909-6604 for assistance 

 

 

 

Power light on base station does not come on when power button is pressed 

Be sure the power supply is properly connected to the base station, and the power cord is 
properly connected to the power supply and electrical outlet   
If operating on battery power, be sure the battery is charged and in the battery compartment 
with the cover is securely closed 
 

 

 

Beltpac/Headset power lights do not turn green and you hear “out of range” 

Be sure the base station power is on  
Turn beltpac/headset power on and off  
Beltpac/Headset may be too far from the base station 
 

 

 

When trying to register a beltpac/headset, you hear “registration failed” 

Press the 

RESET

 button on the base station with the point of a pen   

The 

REGISTRATION STATUS

 window will show “

8

” and then become blank   

Try again to register the beltpac/headset   
If registration fails again, call your dealer for assistance. 
 

 

 

Other coaches can not hear me when I talk 

Be sure you are pressing the 

X

 or 

O

 button on the beltpac/headset, or the 

TALK

 button on 

the base station   
Be sure you are pressing the button for the correct channel   
Be sure the headset plug is properly connected to the beltpac or base station  
 

 

 

With more than one base station, offensive spotter can not hear O or ALL 
transmission from another base, or defensive spotter can not hear X or ALL 
transmission from another base 

Be sure interface cable is properly connected from BASE OUT on the primary base station 
to BASE IN on the secondary base station, and so on   
If problem is not resolved, try using a different interface cable 
 

 

 

No or low auxiliary audio sound 

Check wiring from auxiliary equipment to AUX AUDIO connector on back of the base station   
Turn AUX AUDIO adjustments on front of base station with a small standard (flat) screw 
driver, clockwise to increase level and counterclockwise to decrease level  

Summary of Contents for DX300

Page 1: ...HME 400G605 Rev B 3 19 08 DX300 Wireless Headset System Operating Instructions ...

Page 2: ...n Adjustment 15 OPTIONAL REMOTE ANTENNA INSTALLATION 16 OPTIONAL AUXILIARY EQUIPMENT CONNECTION 17 SECTION 4 EQUIPMENT OPERATION 18 THE BASICS 18 IN THE PRESS BOX Base Station Operation 18 ON THE FIELD Beltpac All In One Headset Operation 19 Changing Batteries 20 SECTION 5 TROUBLESHOOTING 21 FREQUENTLY ASKED QUESTIONS 23 SECTION 6 TECHNICAL DATA 24 EQUIPMENT SPECIFICATIONS 24 Base Station 24 Beltp...

Page 3: ...countries Some countries may restrict the use of a portion of this band or impose other restriction relating to power level or use You should contact your Spectrum authority to determine possible restrictions WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT WEEE The European Union EU WEEE Directive 2002 96 EC places an obligation on producers manufacturers distributors and or retailers to take back elect...

Page 4: ...TS CAUSED BY SUCH NON HME PRODUCTS OR ACCESSORIES IN NO EVENT WILL HME BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING FROM THE USE OF OR INABILITY TO USE ANY HME PRODUCTS OR FROM ACCIDENTS OR ACTS OF GOD HME MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO HME PRODUCTS EXCEPT AS SPECIFI...

Page 5: ...to the base station Coaches on the sideline wear beltpacs with headsets to communicate with each other and the spotters Beltpacs can be set up for communication with any combination of offense defense and ALL This manual includes detailed setup and operating instructions for your DX300 system Basic 5 Coach System 1 base station 3 beltpacs 5 headsets Expanded 10 Coach System 2 base stations 6 beltp...

Page 6: ...Battery sled Beltpac with headset pouch and battery All in one headset with battery OR Headset Power adapter and cord Base station interconnect cable Battery charger with power supply and cord for beltpac and all in one headset batteries Travel case 10 pin spring clamp connector ...

Page 7: ...rmuffs for all in one headset Rechargeable battery for base station Model BAT850 Battery charger for base station batteries Model AC850 Remote antenna kit with 6 foot 1 83 meter cable and bracket Remote antenna kit with 30 foot 9 14 meter cable and bracket Adapter cable for headset w dynamic microphone and XLR connector Model MD XLR4F MD XLR4M MD XLR5F ...

Page 8: ...ompartment latches Antennas Left headset volume control Power button Right headset volume control Left select button Left talk button Left talk lights Right talk lights Active Communicator lights Clear registration button Registration button Registration status indicator Reset switch recessed ...

Page 9: ... headset connector Cable output to another base station Microphone gain adjustment for right headset Right headset connector Primary Secondary base station selection switch Single Dual base station selection switch Auxiliary audio input output connector Antenna connectors Power supply connector Auxiliary audio in out volume adjustments recessed ...

Page 10: ...Battery release latch Battery Power button Offense button Power Defense talk light Power Offense talk light Defense button All button Headset cable connector Volume down button Volume up button Power button Headband slide to fit Sanitary muff Power Talk light Talk light Microphone boom Battery Battery release latch ...

Page 11: ...proximately 3 hours Storage ports for charged batteries Put up to 4 batteries in charging ports Status lights next to each charging port Red light Stays on steady while battery is charging Green light Goes on when battery is fully charged Yellow light Stays on steady when charging port is empty Flashes if battery is too hot to charge Next to battery in charging port means charge has failed See ins...

Page 12: ...nto base station and screw nut onto connector then plug power cord into power adapter and electrical outlet 3 Set up base station in press box where no objects are blocking the line of sight from base station to your sideline If interference is caused by objects in line of sight or sun screen on press box windows refer to remote antenna installation on page 16 4 Press POWER button to turn power on...

Page 13: ...n operate on battery power when AC power is unavailable Typical base station battery life when used continuously is as follows Energizer Lithium 6 hours BAT850 Rechargeable Battery 3 hours Duracell Coppertop 1 hour 1 If you are using the battery sled load 6 AA batteries into it 2 Pull back on the battery compartment latches and lift the battery compartment cover on the base station 3 Insert the ba...

Page 14: ...e BASE IN connector on the other Single Dual Channel Setting Single channel SNGL 4 beltpacs and or all in one headsets can be used in the hands free mode Dual channel DUAL 3 beltpacs and or all in one headsets can be used in the hands free mode On the right side of the base stations set the MODE switch to the SNGL or DUAL position BASE OUT connector BASE IN connector Interconnect cable Primary bas...

Page 15: ...how a double bar 3 Press the REGISTER button on the primary base station The REGISTRATION STATUS window will show a small o 4 Press the REGISTER button on the secondary base station to assign it a number 1 2 or 3 Wait until the base is initialized approximately 10 seconds 5 When initialization is complete the REGISTRATION STATUS window will show one bar 6 Press the REGISTER button on the primary b...

Page 16: ...ocate the recessed MIC GAIN adjustment 2 Insert a small screwdriver in the hole and turn the adjustment clockwise to increase or counterclockwise to decrease microphone gain 3 Speak into the right headset microphone and listen to your own voice level sidetone in the headset as you adjust the microphone gain 4 Repeat steps 1 through 3 for left side headset 5 Repeat steps 1 through 4 for each base s...

Page 17: ...Registration complete in the headset An ID number for this beltpac will appear briefly on the REGISTRATION STATUS window 5 Repeat steps 1 through 4 for each beltpac NOTE If the registration is not successful you will hear Registration failed If this happens refer to Section 5 TROUBLESHOOTING on page 21 ALL button Power button NOTE If you try to register more than 15 beltpacs to a base station An F...

Page 18: ...WR X O work as O ALL has normal function Defense only Hold X and press PWR X O work as X ALL has no function Defense ALL Hold X ALL and press PWR X O work as X ALL has normal function Offense Defense only Hold X O and press PWR X O have normal functions ALL has no function Latching Hands Free Full Duplex Hold ALL and press PWR X O ALL will latch on when pressed and released for a normal two way co...

Page 19: ...hes using beltpacs or all in one headsets 1 Be sure the beltpac or all in one headset power is on 2 While holding down the X button press the volume up or volume down button as many times as needed to reach an acceptable level You do not hear beeps except for maximum or minimum double beep Recommended microphone gain levels are Beltpacs 10 clicks down from maximum All in one headsets 12 clicks dow...

Page 20: ...metalized sun reflecting film Either of these situations may block signals from the press box base station to the beltpacs on the field Remote antenna kits with either 6 foot 1 83 meter or 30 foot 9 14 meter cables can be used to mount the antennas wherever necessary to alleviate this problem To order a remote antenna kit refer to the optional equipment shown on page 3 Installation instructions ar...

Page 21: ...ng table 2 Plug the connector into the back panel of the base station as shown above 3 Using a small screwdriver in the holes on the front panel of the base station you can adjust the IN and OUT sound level of O and X communication channels as needed 10 pin spring clamp connector Pin Connections 1 Aux In O 2 Aux In O Differential pair 3 Aux Out O 4 Aux Out O Differential pair 5 Ground 6 No Connect...

Page 22: ...me side of base station as headset 3 Adjust headset volume as needed 4 Press channel SELECT button Green light appears above O ALL or X selection Press SELECT button again to change selection 5 To talk to coaches press and release TALK button Green light turns red Talk and listen to coaches as in normal telephone conversation Press and release TALK button again when you finish talking You will sti...

Page 23: ...eadset on your head Slide beltpac into pouch and clip it on your belt 3 Press and release PWR power button to turn unit on 4 Press and release O button to communicate with offense coaches or X button to communicate with defense coaches 5 To communicate with both offense and defense coaches press and hold ALL button while talking 6 Adjust headset volume as needed 7 To turn unit off press and hold p...

Page 24: ...ac remove it from its pouch 2 Slide battery release latch in direction of arrow 3 Lift battery out of beltpac or headset 4 Place battery in battery charger port for recharging 5 Install fully charged battery in beltpac or headset 6 If using beltpac put it back in its pouch Battery Battery release latch Beltpac Battery Battery release latch All in one headset ...

Page 25: ...w will show 8 and then become blank Try again to register the beltpac headset If registration fails again call your dealer for assistance Other coaches can not hear me when I talk Be sure you are pressing the X or O button on the beltpac headset or the TALK button on the base station Be sure you are pressing the button for the correct channel Be sure the headset plug is properly connected to the b...

Page 26: ...ion headset and SELECT lights are blinking Base station is operating on battery power and battery is low Not all beltpac buttons are working Buttons may have been locked out in beltpac setup See page 14 There is interference from a cordless telephone If there is a 2400MHz cordless telephone nearby interference may occur If it does occur changing frequencies on the telephone should eliminate the pr...

Page 27: ...for a period of time Yes No Secondary base stations will initially stop operating when the primary base is turned off but will resume operation independently after about 40 seconds Three bars will appear in its REGISTRATION STATUS display and its beltpacs will still be able to communicate If the primary base station is turned back on the secondary base must be turned off and on again to re establi...

Page 28: ...el Controls and Indicators Power button Left and Right headset controls Rotary knobs for headset volume VOL adjustment Headset SELECT buttons O Offense X Defense or ALL Headset TALK buttons Registration controls CLEAR REGISTER button REGISTER button RESET switch recessed REGISTRATION STATUS indicator Headset transmit dual color LEDs left and right red green O X ALL RECEIVE LEDs green O X ALL Front...

Page 29: ...ee up to 14 hours PTT up to 20 hours Temperature Range 32 122 F 0 50 C Weight 7 4 oz 21 kg with battery and pouch Headset Connector 4 pin mini DIN Microphone Electret Headset Output 160mW into 32Ω Controls Power PWR Volume up S Volume down T O X ALL Indicators Dual color LED red green All In One Headset Frequency Range 2400 MHz 2483 5 MHz Antenna Internal Frequency Response 200 Hz to 3 5 kHz Trans...

Page 30: ...26 BLOCK DIAGRAM ...

Page 31: ...etup 7 Beltpac changing batteries 20 features 6 microphone gain adjustment 15 operating mode setup 14 operation 19 registration 13 sidetone adjustment 15 specifications 25 Block diagram 26 Equipment basic 5 coach layout 1 extended 10 coach layout 1 optional 3 standard 2 Headset all in one changing batteries 20 features 6 operating mode setup 14 operation 19 registration 13 specifications 25 Option...

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