GUARANTEE, CONSUMABLES, SPARE PARTS, ORDERING PROCEDURE
To validate the guarantee claim the defective part must be returned to the manufacturer.
After inspecting the returned part the manufacturer reserves the right to reject a
guarantee claim if one of the conditions referred to above exists.
The acceptance of a guarantee claim for damage due to a fault is only possible
following the written report of the manufacturer. Quality settings, which were not carried
out on the basis of the fault, are excluded from the guarantee. Any work carried out
during the guarantee period will not extend its term.
9.2 Consumables, spare parts, ordering procedure
This normally affects service technicians, third-party customers or resellers.
To avoid misunderstandings when ordering consumable materials or spare parts, we
request that you always provide the following data with your order:
•
Device identification according to the type plate.
•
Description and article number of the consumable material or spare part.
•
Quantity of the required consumable materials or spare parts.
Device-specific consumable materials or spare parts must only be procured from the
customer service location in the respective country. Can be used only device-specific
spare parts made by the manufacturer.
The manufacturer rejects any liability for the situation in which it is found that non
device-specific spare parts have been installed in the respective machine.
HLF Italian Design
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I.M. HLF 1700 Eng V1-2017