9
Ø
The unit must not immerse into the water or other
liquid.
Ø
The unit must not be cleaned with the rough or
abrasive cleanser or solvent cleanser.
Ø
The unit must not be clean with the cleaning tool,
steel velour or soap ban.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of initial
purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips, FAQ, and
user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online support,
designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on “Did the answer solve your
problem?”. This will direct you to the Customer Support Request Form, which you can fill out to validate your
request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and specifications
in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the product by the
owner. It also does not include normal wear and tear of the product, nor maintenance or replacement of
consumable parts.
EXCLUSION OF WARRANTY
- Accessories and wearing parts (*).
- Normal maintenance of the device.
- All breakdowns resulting from improper use (shocks, failure to comply with power supply recommendations,
poor conditions of use, etc.), insufficient maintenance or misuse of the device, as well as the use of unsuitable
accessories.
- Damage of external origin: fire, water damage, electrical surge, etc.
- Any equipment that has been disassembled, even partially, by persons other than those authorized to do so
(notably the user).
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