HKC Technology Limited
2.4G Cordless Telephone System configuration guide
Page 14
Call Features Descriptions
Auto Attendant (AA)
Description
This feature is useful to back up the operator in receiving
incoming calls. When the operator is unavailable, incoming
calls will be forwarded to the voice mail system. The outside
caller can press an extension number to call a desired
extension or leave a message after a beep tone.
Conditions
Extension 0 is the default location of the system operator.
This feature should be activated at extension ‘0’ for the
system by pressing the AA button.
When the called extension is not set call forward to voice
mail, the outside caller will leave message in extension “0”.
Setting
Call features configuration 3.2
&User Guide’s Feature
Operation.
Automatic Call Distribution
Description
An incoming call can be distributed to ring the desired
extensions in turn automatically. The feature is very useful in
Help Desk or Call Center operation.
Conditions
For example, if extension 0, 2 and 5 are programmed to ring,
then the 1
st
incoming call will ring port 0 only, the 2
nd
incoming
call will ring port 2 only and so on. If port 2 is busy, then the
next extension port, which is 5, will be rung.
The distribution algorithm can be Longest idle first or Circular
Hunt.
Setting
Call features configuration 2.2.1.3 & 2.2.4
Automatic Recall
Description
After the recall time-out, the extension putting a call on hold
or transferring a call to a no answer extension will be
recalled. The recall time is programmable from 10 sec. to 90
sec. in steps of 10 sec.
Conditions
Off hook prior to the start of recall cancels this operation.
Setting
Call features configuration 5.2.2
