6
Hub li
g
hts and what they mean:
Colour
Pattern
What does this mean?
Notes
GREEN
Flashin
g
Installation and start-up.
The hub is attemptin
g
to
connect to the Hive
servers and update itself.
Do not disconnect the hub.
If flashin
g
continues after 15 minutes,
contact Hive Technical Support to
confirm that it has connected.
AMBER
Flashin
g
Installation.
The hub
is actively seekin
g
to
connect to the receiver
and thermostat.
The hub will search for devices for
2 hours at a time. It will then pause,
and show solid AMBER.
AMBER
Solid
Installation.
The hub
has paused its search
for other devices.
To restart the search, simply turn the
hub off then on. The AMBER flashin
g
li
g
ht should then return.
GREEN
Solid
Normal operation.
The hub is connected.
This happens once the hub, receiver
and thermostat are all installed and
synchronised.
RED
Solid
or
Flashin
g
Error.
The hub has
failed to connect to
the Hive servers.
Check that the hub is plu
gg
ed in and
that the broadband is workin
g
. If the
problem persists, call Technical Support.