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Troubleshooting
Problem
Possible Reasons
What To Do
The LED indicator does not glow. Power Adaptor is not connected. Check if the AC adaptor is
plugged into the power socket.
No picture or sound.
No signal or weak signal.
Check the aerial and video
connections (scart).
Changes in the settings have not
taken effect.
The set top box was unplugged
without first switching to standby
mode.
Make sure that the box is in
standby mode before unplugging
it from the mains.
The remote control is not working.
• The set top box is in standby.
• Remote control is out of range.
• Batteries are exhausted.
• Press the STANDBY button.
• Check that the remote control
range is clear.
• Replace the batteries with new
ones.
