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12. WARRANTY AND AFTER-SALES SERVICE
12.1 Limited Warranty
For information regarding warranty, refer to the HITACHI DSP-Series Warranty Policy.
12.2 After-Sales and Service
If you have a problem when using the product, read the section
4.
“
TROUBLESHOOTING,
”
carefully and examine the
problem by yourself. If you still cannot find the answer, contact your distributor and declare the following information:
●
Model (TYPE)
●
Serial Number (MFG. NO.)
}
Check the nameplate on the product
●
Total Operating Hours and Delivery Date
●
Your Problem
●
Customer’s Operation Interruption Condition