19
3WPL079591-2
s
e
d
e
.
Problem
Possible Cause
Solution
Door cannot be
opened.
●
There is still some water in the washing
machine.
●
Child lock may be activated.
●
Washing machine may be switched off
before the door lock is released.
●
Run the Drain program to
drain water.
●
Deactivate the child lock.
(See page 8)
●
Push the POWER button to
switch power on. The door
lock will be released if there
is no water in the drum.
Buttons do not
work.
●
Child lock may be activated.
●
Settings cannot be changed while a
program is in progress.
●
Deactivate the child lock.
(See page 8)
Water is not
supplied.
●
The water tap may not be turned on.
●
The water supply hose may be frozen.
●
The water supply hose may be kinked or
pinched.
●
The water supply
fi
lter may be clogged.
●
Turn on the water tap.
●
Make sure that the water
supply hose is not frozen.
●
Straighten the water inlet
hose.
●
Clean the water inlet
fi
lter.
(See page 18)
Displayed
remaining time
changes.
●
Washing time may be prolonged if the load
is unbalanced, as the washing machine tries
to correct the imbalance.
●
Washing time may be prolonged when there
is too much foam, as the additional action of
eliminating it is necessary.
●
The remaining time is continually corrected
and may change during the program.
●
This is not a malfunction.
●
Use the appropriate amount
of detergent.
●
This is not a malfunction.
There’s no foam or
hardly any foam.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
●
Detergent may remain undissolved if it is
poured directly into the drum.
●
Use the appropriate amount
of detergent.
There’s a lot of
foam.
●
You may have used too much detergent.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
●
Use the appropriate amount
of detergent.
Detergent in the
dispenser is not
washed away.
●
You may not have selected the PREWASH
option.
●
The detergent in the dispenser is for
prewash only.
●
If you are using prewash,
push the PREWASH button.
Rinsing begins
before spinning
fi
nishes.
●
If there is imbalance in the drum, rinsing
restarts automatically to correct it for safety
reasons.
●
This is not a malfunction.
The drum stops and
rotates repeatedly
during spin.
●
If there is imbalance in the drum, the washing
machine tries to correct the imbalance by
repeatedly rotating and stopping.
●
This is not a malfunction.
Spin cycle
repeatedly starts
and stops.
●
Intermittent spinning of the tub helps the
spin process to operate quietly.
●
The laundry may be too light.
●
Add one or two bath towels
to the drum.
Troubleshooting
19
3WPL079591-2
s
e
d
e
.
Problem
Possible Cause
Solution
Door cannot be
opened.
●
There is still some water in the washing
machine.
●
Child lock may be activated.
●
Washing machine may be switched off
before the door lock is released.
●
Run the Drain program to
drain water.
●
Deactivate the child lock.
(See page 8)
●
Push the POWER button to
switch power on. The door
lock will be released if there
is no water in the drum.
Buttons do not
work.
●
Child lock may be activated.
●
Settings cannot be changed while a
program is in progress.
●
Deactivate the child lock.
(See page 8)
Water is not
supplied.
●
The water tap may not be turned on.
●
The water supply hose may be frozen.
●
The water supply hose may be kinked or
pinched.
●
The water supply
fi
lter may be clogged.
●
Turn on the water tap.
●
Make sure that the water
supply hose is not frozen.
●
Straighten the water inlet
hose.
●
Clean the water inlet
fi
lter.
(See page 18)
Displayed
remaining time
changes.
●
Washing time may be prolonged if the load
is unbalanced, as the washing machine tries
to correct the imbalance.
●
Washing time may be prolonged when there
is too much foam, as the additional action of
eliminating it is necessary.
●
The remaining time is continually corrected
and may change during the program.
●
This is not a malfunction.
●
Use the appropriate amount
of detergent.
●
This is not a malfunction.
There’s no foam or
hardly any foam.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
●
Detergent may remain undissolved if it is
poured directly into the drum.
●
Use the appropriate amount
of detergent.
There’s a lot of
foam.
●
You may have used too much detergent.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
●
Use the appropriate amount
of detergent.
Detergent in the
dispenser is not
washed away.
●
You may not have selected the PREWASH
option.
●
The detergent in the dispenser is for
prewash only.
●
If you are using prewash,
push the PREWASH button.
Rinsing begins
before spinning
fi
nishes.
●
If there is imbalance in the drum, rinsing
restarts automatically to correct it for safety
reasons.
●
This is not a malfunction.
The drum stops and
rotates repeatedly
during spin.
●
If there is imbalance in the drum, the washing
machine tries to correct the imbalance by
repeatedly rotating and stopping.
●
This is not a malfunction.
Spin cycle
repeatedly starts
and stops.
●
Intermittent spinning of the tub helps the
spin process to operate quietly.
●
The laundry may be too light.
●
Add one or two bath towels
to the drum.
Troubleshooting
