3
Codes do not match
If you forget the code, contact your service provider.
Calls are not available
• Ensure that there is no dialing error. New network is
not authorized.
• If new SIM card is inserted, check for new restrictions.
• If prepaid charge reached its limit, contact service
provider.
Phone cannot be switched on
• Ensure to press the Power button for at least two
seconds.
• Charge battery. Check the charging indicator on the
screen.
Charge has error
• Outside temperature is too hot or cold. Charge the
battery.
• Ensure that phone is charging at a normal temperature.
• Check the charger and its connection to the phone.
• Plug the charger into a different socket.
• Ensure that charger is not defective. If so, replace the
charger.
• Use only original accessories.
