Troubleshooting
ML20B User Manual, January 2015
25
Troubleshooting
Video Troubleshooting
IMPORTANT!
If using a KVM extender, first try to resolve any problems using the solutions listed
below� If the problem still exists, try bypassing the KVM extender� If this fixes the
problem and allows the monitor to work properly, then the KVM extender is the
source of the problem� Please refer to the troubleshooting section of the KVM
extender manual or contact Hope Industrial Systems for additional assistance�
Symptom
Causes
Solutions
No image on the
screen and control's
Power Indicator
light is not lit
Monitor is not powered on�
• Press the Power button on the
monitor and make sure the Power
Indicator light is lit green�
• Check power connections at the
monitor and power source�
No image on the
screen and control's
Power Indicator
light is lit orange
PC is in Power Saving
mode�
Power Saving mode can usually be
exited by moving the mouse�
No image on the
screen and control's
Power Indicator
light is lit green
Monitor source is set for
S-Video or Composite�
Press the "Input Source Select"
button on the monitor to cycle through
available sources�
"Out of Range
Signal" message
box and no image
on the screen
The signal from the
computer exceeds the
maximum resolution and/
or refresh rate that the
monitor can handle
( > 1600 x 1200 resolution
or > 75 Hz refresh rate)�
Adjust the computer settings to the
monitor's native resolution:
1600 x 1200 @ 60 Hz
