background image

11 

Troubleshooting 

 

Blank Screen

 

After installing the power adapter and connecting I/O cable to a PC, 
the monitor displays a blank screen. 

 

 

Press the power button and check to see if the power LED is lit. 

 

If the LED turns green, make sure the PC is powered on.  
Make sure all cables are connected. 

 

If the LED turns orange, check to see if the PC is in the power 
saving mode by pressing any keys on the keyboard. 

 

Rolling Screen

 

 

 

Change PC display resolution to 800x600 at 60hz. 

 

Unplug the power adapter to monitor, then plug it in again. 

 

Press monitor power button again. 

 

Reset the monitor to the original factory setting.  

 

Activate the  “Auto Adjust” function in the OSD menu. 

 

Unstable Screen 

 

 

Activate the  “Auto Adjust” function in the OSD menu. 

 

Make sure the PC display resolution is not set greater than 
800x600 at 75hz. 

 

Make sure the PC display resolution matches one of the facto-
ry preset timings in this manual.   

 

Change the PC display resolution to 800x600 at 60hz.  

 

Reset the monitor to the factory setting. 

 

Screen is not perfect

  

 

Activate the  “Auto Adjust” function in the OSD menu. 

 

Make sure the PC display resolution matches one the factory 
preset timings shown in this manual. 

 

Recall factory setting. Refer to panel controls and OSD func-
tions in this manual. 

 

Fine tune the picture by performing the following adjustments 
in this order – pitch, phase, and position.  Refer to OSD func-
tions in this manual. 

 

Summary of Contents for HIS-ML12 C Series

Page 1: ...Hope Industrial Systems Inc User Manual 12 Panel Mount Industrial Monitor Revision C Model Numbers HIS ML12 _ _ _ C ...

Page 2: ...stallation into Panel 8 TOUCHSCREEN DRIVER INSTALLATION 9 CLEANING 10 Resistive Touchscreen model 10 Tempered Anti Reflective Glass Window 10 TROUBLESHOOTING 11 DRAWINGS 12 Front and Side Views 12 Rear View Showing Cutout Dimensions 13 SPECIFICATIONS 14 Display 14 Video 14 Electrical 15 Environmental 15 Functional 15 Enclosure 15 Physical 16 Compliance 16 VGA Pin assignment 16 FACTORY PRESET TIMIN...

Page 3: ...a like rated enclosure This product is a UL Recognized Component and must be used with a listed com puter FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide rea sonable protection against harmful interference when the equipment is operated in a com mercial environment T...

Page 4: ...the OSD menu pressing this but ton again selects the highlighted function Select Use these buttons to navigate within the OSD and to in crease decrease function values Select Power Indicator Light Status LED lit green power is ON LED not lit power is OFF LED lit yellow monitor is in power saving mode Note This unit has Energy Star capability you can leave device power in the on state when the comp...

Page 5: ...n the video signal timing Auto Adjustment This function will adjust the display size automatically to fit the full screen OSD H Position For moving the OSD menu window horizontally OSD V Position For moving the OSD menu window vertically Graphics Text Provides ability for the operator to choose a display that allows maximum graphics text quality The resolution selection can either be 640x400 or 72...

Page 6: ...u Save Exit Saves the values of this setting and exits the OSD menu function Brightness 101 scales of brightness are available to choose from 0 to 100 Contrast 256 scales of contrast are available 0 to 255 H Position For adjustment of the display s horizontal position ...

Page 7: ...he HIS ML12 is 50 C 122 F Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom when the air is not circulating Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperat...

Page 8: ...ole in the panel Clean and deburr Dimensions 12 12 308mm W x 10 35 263mm H 020 4 Separate the rear collar from the unit by removing the 8 nuts 5 Insert the unit into the front of the panel and re attach the collar 6 Tighten all 8 nuts to a torque of 24 inch pounds to assure a water tight seal be tween the poron bezel gasket on the monitor and equipment panel HIS will not assume liability for damag...

Page 9: ...llation The enclosed CD ROM contains documentation and drivers for all major operating systems To be sure you have the most current information check the following Internet addresses http HISmonitors com Touchscreen_Drivers htm ...

Page 10: ...aner on the cloth or towel and then clean the touch screen Glass cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti refle...

Page 11: ...nal factory setting Activate the Auto Adjust function in the OSD menu Unstable Screen Activate the Auto Adjust function in the OSD menu Make sure the PC display resolution is not set greater than 800x600 at 75hz Make sure the PC display resolution matches one of the facto ry preset timings in this manual Change the PC display resolution to 800x600 at 60hz Reset the monitor to the factory setting S...

Page 12: ...12 Drawings Front and Side Views ...

Page 13: ...13 Rear View Showing Cutout Dimensions ...

Page 14: ...cent Tube 50 000 hours half life replaceable Screen protector when not shipped with touch screen Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking proprietary hydrophob ic coating on outside reduces fingerprint smears repels liq uid spills and makes glass easy to clean Video Input connector HD 15 optional BNC inp...

Page 15: ... feet Non operating up to 40 000 feet Functional Panel controls rear access DC Power Switch DC Power On Indicator Menu Button Plus and Minus Buttons OSD On Screen Display controls Brightness Contrast H Position V Position Phase Clock Auto Adjustment OSD H Position OSD V Position Graph ics Text Recall Language Color Temp Save Exit Brightness Contrast H Position Touch screen option Elo Touch systems...

Page 16: ... Cutout dimensions 12 12 308mm W x 10 35 263mm H 020 Net weight 8 lbs Shipping weight 13 lbs Compliance Electrical UL 60950 3rd Edition cUL recognized component FCC Class A Environmental RoHS VGA Pin assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground ...

Page 17: ...x 480 31 469 59 940 25 175 VGA 480 640 x 480 37 861 72 809 31 500 VESA 480 72Hz 640 x 480 37 500 75 000 31 500 VESA 480 75Hz 720 x 400 31 469 70 087 28 322 VESA 400 TEXT 800 x 600 35 156 56 250 36 000 SVGA 800 x 600 37 879 60 317 40 000 VESA 600 60Hz 800 x 600 48 077 72 188 50 000 VESA 600 72Hz 800 x 600 46 875 75 000 49 500 VESA 600 75Hz Factory recommended timings for best picture quality ...

Page 18: ...shipments not accompanied by the RMA number You must ship or deliver the product to HIS Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications displaying fixed images for long periods of time resulting in afterimage effects improper or unautho...

Page 19: ...19 This page left blank ...

Page 20: ...20 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication ML12C July 2006 2006 Hope Industrial Systems Inc ...

Reviews: