Hillyard TRIDENT R30SC, Use And Maintenance Manual

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25. TROUBLESHOOTING
This chapter lists the most common problems linked with the use of the machine. If you are unable to resolve the problems with the information given here, please contact your nearest assistance centre.
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PROBLEM POSSIBLE CAUSE SOLUTION
THE MACHINE DOES NOT
START
The main switch is set to “0”. Make sure that the main switch is in its "I" position, otherwise turn the key a quarter turn clockwise.
Check that when switched on there are no alarm
messages on the control display.
Stop the machine immediately, and contact a specialised service centre.
Make sure that the batteries are correctly connected to
each other and that the battery connector is connected
to the electrical system connector.
Make sure that the batteries are properly connected inside the machine (see the section titled “ INSERTING THE
BATTERIES INTO THE MACHINE ”).
Check the charge level of the batteries.
If the battery charge level is critical, perform a complete recharge cycle (see paragraph “ CHARGING THE
BATTERIES ”).
THE BATTERIES ARE NOT
CHARGED CORRECTLY
(VERSIONS WITHOUT AN ON
BOARD BATTERY CHARGER)
The connector of the battery charger cable is not
properly inserted in the battery connector.
Connect the battery charger cable connector to the battery connector again.
The plug on the battery charger's power cable is not
correctly inserted into the electrical outlet.
Check that the battery charger power supply cable plug is connected to the mains socket.
The characteristics of the mains power supply do not
correspond to those required by the battery charger.
Check that the characteristics in the battery charger plate are the same as those of the mains supply.
The LEDs of the battery charger blink repeatedly.
Referring to the battery charger use and maintenance manual, check the meaning of the flashing signals that the
battery charger emits dung the battery recharge stage.
THE BATTERIES ARE NOT
CHARGED CORRECTLY
(VERSIONS WITH AN ON
BOARD BATTERY CHARGER)
The plug on the battery charger's cable is not correctly
inserted into the socket on the battery charger itself.
Reconnect the battery charger's power cable.
The plug on the battery charger's power cable is not
correctly inserted into the electrical outlet.
Check that the battery charger power supply cable plug is connected to the mains socket.
The characteristics of the mains power supply do not
correspond to those required by the battery charger.
Check that the characteristics in the battery charger plate are the same as those of the mains supply.
The LEDs of the battery charger blink repeatedly.
Referring to the battery charger use and maintenance manual, check the meaning of the flashing signals that the
battery charger emits dung the battery recharge stage.
THE MACHINE HAS A VERY
LOW WORK AUTONOMY
Check the battery charge level, check the symbol on
the control display.
If the battery charge level is critical, perform a complete recharge cycle (see paragraph “ CHARGING THE
BATTERIES ”).
THE MACHINE DOES NOT
MOVE
The machine does not start. Read the section “ THE MACHINE DOES NOT START ”.
There is an issue on the drive pedal. Contact your nearest service centre.
INSUFFICIENT DETERGENT
SOLUTION ON THE
BRUSHES
The quantity of detergent solution in the water system is
not sufficient for the work to be carried out.
Check that the amount of detergent solution present in the machine's water system is sufficient for the work to
be carried out.
Detergent solution filter obstructed.
Check that the detergent solution filter is not obstructed; if it is, clean it (read “ CLEANING THE DETERGENT
SOLUTION FILTER ”).
THE MACHINE DOES NOT
CLEAN CORRECTLY
The machine does not start. Read the section “ THE MACHINE DOES NOT START ”.
Not enough detergent solution comes out. Read the section “ INSUFFICIENT DETERGENT SOLUTION ON THE BRUSHES ”.
The brushes have not been inserted correctly in the
machine.
Check that the disc brushes have been correctly inserted into the machine (see the section titled “ ASSEMBLING
THE BRUSH ”).
The type of brush used is not suitable for the dirt to
be cleaned.
Make sure that the brushes fitted on the machine are suitable for the work to be carried out. Read “ CHOOSING
AND USING THE BRUSHES ”.
The brush bristles are excessively worn. Check the condition of the brush, and replace it if necessary (read “ REPLACING THE BRUSH ”).
THE SQUEEGEE DOES NOT
DRY PERFECTLY
The vacuum unit is obstructed.
Make sure the squeegee is free of obstructions (read “ CLEANING THE SQUEEGEE BODY ”).
Make sure the vacuum tube is free of obstructions (read “ CLEANING THE SQUEEGEE BODY VACUUM TUBE ”).
Make sure that the vacuum cap filter is free of any obstructions (see the section titled “ CLEANING THE RECOVERY
TANK'S FILTER ”).
Make sure the vacuum motor filter is free of obstructions (read “ CLEANING THE VACUUM MOTOR FILTER ”).
The cap on the recovery tank drainage tube is not
properly positioned.
Check that the cap on the recovery tank drainage tube is positioned properly.
The recovery tank lid is not positioned correctly. Check that the recovery tank lid is properly positioned on the machine.
EXCESSIVE FOAM
PRODUCTION
The detergent being used is not suitable.
Check that a low foam detergent has been used. If necessary, add a small quantity of antifoam liquid to the
recovery tank.
The floor is not very dirty. Dilute the detergent more.
THE MACHINE DOES NOT
VACUUM CORRECTLY
The recovery tank is full. Empty the recovery tank (read “ EMPTYING THE RECOVERY TANK ”).
The vacuum device is obstructed Read the section " THE SQUEEGEE DOES NOT DRY PERFECTLY ".