Hills SmartIP-16PD User Manual Download Page 1

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SmartIP-8SD

(S45904)

8 Channel Network Video Recorder

SmartIP-16SD

(S45905)

16 Channel Network Video Recorder

User Manual

Network Video Recorder

SmartIP-16PD

(S45906)

16 Channel Network Video Recorder

SmartIP-32PD

(S45907)

32 Channel Network Video Recorder

SmartIP-8SDX

(S47975)

8 Channel Network Video Recorder

SmartIP-16SDX

(S47976)

16 Channel Network Video Recorder

Summary of Contents for SmartIP-16PD

Page 1: ...annel Network Video Recorder User Manual Network Video Recorder SmartIP 16PD S45906 16 Channel Network Video Recorder SmartIP 32PD S45907 32 Channel Network Video Recorder SmartIP 8SDX S47975 8 Channel Network Video Recorder SmartIP 16SDX S47976 16 Channel Network Video Recorder ...

Page 2: ...th its use seek technical assistance from their retailer regarding product installation and use If you need to disassemble the product for functionality expansion or repair purposes you must contact your retailer and seek professional assistance Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for commercial use If you have sold ...

Page 3: ...ug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or the plug has been damaged B If liquid is spilled or objects have fallen into the equipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those ...

Page 4: ...NCE AT THEIR OWN EXPENSE WARNING CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS WEEE Waste Electrical Electronic Equipment Correct Disposal of This Product Applicable in the European Union...

Page 5: ...be accurate as of the date of publication even though explanations of some functions may not be included We are not responsible for any problems resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources Yo...

Page 6: ...22 Camera Registration 25 Camera Scan Button 25 Camera View Buttons 27 Camera List Area 27 Video Display Area 28 Apply Cancel Buttons 28 Camera Registration Mode 29 Login 29 Live Mode 30 Live Menu 30 Zoom 31 PTZ Control 32 Event Monitoring 33 Covert Camera 33 Context Menu Access 34 Edit Group 34 Video Recording 34 Panic Recording 34 Audio Recording 35 Video Recording Playback 35 All Channel Playba...

Page 7: ...m Setup 37 General 37 Date Time 38 User 39 Storage 41 Monitoring 42 Camera Setup 44 Registration 44 General 45 Advanced Setup 46 Stream 52 Audio 52 Upgrade 53 Record Setup 53 General 53 Schedule 54 Pre Event 56 Event Setup 56 Video Analytics 56 Alarm In 59 Video Loss 60 Audio Detection 60 Text In 61 Device Setup 62 Alarm Out 62 Remote Control 62 Network Setup 63 General 63 WAN 64 3 ...

Page 8: ...70 Network 71 Part 4 Search 73 Time Lapse Search 73 Search Menu 74 Context Menu 76 Motion Search 77 Text In Search 77 Clip Copy 78 Print 79 Event Log Search 79 Overlapped Recording Search 80 Part 5 WebGuard 81 Web Monitoring Mode 82 Web Search Mode 84 Part 6 Appendix 86 System Log Types 86 Error Code Types 87 Troubleshooting 89 Specifications 90 Index 92 4 5 6 ...

Page 9: ...mera Connection Two USB 2 0 ports for connecting peripherals upgrading software and saving recording data 6 internal SATA2 HDD bays and 4 eSATA ports SmartIP PD Series 4 internal SATA2 HDD bays and 2 eSATA ports SmartIP SD SmartIP SDX Series Two way audio communication not currently supported Network camera audio recording and 1 channel audio playback 4 alarm ins 1 alarm out and 1 alarm reset IR r...

Page 10: ...s inside to ensure that all the following accessories are included 1 2 3 4 5 6 7 8 9 0 Network Video Recorder Power Cable Quick Guide Operation Manual and RASplusIP Program CD Optical USB Mouse IR Remote Control Rack mount Kit Assembly Screws for Adding Hard Disk Drives SATA2 cables ...

Page 11: ...function Remote control sensor is located on the far left side of the front panel Ensure that the sensor remains unobstructed at all times If obstructed the sensor might not be able to receive remote control signals Placing a Wi Fi Bluetooth or any other wireless communication device near the NVR may interfere with remote control signal transmission Access various windows and menus using a USB mou...

Page 12: ...cted by pressing Enter button in Live mode displays the Camera menu Selecting Camera Registration displays NVR and IP Camera Setup window Pressing the Menu 1 2 3 4 button in Search mode displays the Control Area menu Selecting Top by using this button in the Control Area menu displays the Search menu For more information on the Control Area menu refer to Time Lapse Search on page 73 Press the butt...

Page 13: ...ports for use with the Clip Copy feature The external storage device should be placed as close to the NVR as possible It is recommended that you use a connection cable that is no longer than 180cm in length Use the connection cable included with your external storage device to connect the device to one of NVR s USB ports For more information Clip Copy refer to the Clip Copy on page 78 Peripheral D...

Page 14: ... 6 8 7 0 9 SmartIP SD SmartIP SDX Series AUDIO IN AUDIO OUT VGA OUT HDMI eSATA NETWORK CLIENT VIDEO IN PoE NC C NO ARI G RS 485 A 1A 2A 3A 4 G Tx Rx RS 232 CAUTION TOREDUCETHERISKOFELECTRICSHOCK DONOTREMOVECOVER ORBACK NOUSER SERVICEABLEPARTSINSIDE REFERSERVICINGTOQUALIFIED SERVICEPERSONNEL CAUTION RISKOFELECTRICSHOCK DONOTOPEN A C E G VIDEO IN Ext B D F H 100 240V 1 2 1 2 3 4 5 6 8 7 0 9 1 Audio ...

Page 15: ... VIDEO IN PoE A C E G VIDEO IN Ext B D F H AUDIO IN AUDIO OUT VGA OUT HDMI eSATA NC C NO ARI G RS 485 A 1A 2A 3A 4 G Tx Rx RS 232 CAUTION TOREDUCETHERISKOFELECTRICSHOCK DONOTREMOVECOVER ORBACK NOUSER SERVICEABLEPARTSINSIDE REFERSERVICINGTOQUALIFIED SERVICEPERSONNEL 1 3 2 4 CAUTION RISKOFELECTRICSHOCK DONOTOPEN 100 240V Connect network cameras or video encoders to the NVR using RJ 45 cable Cat5 Cat...

Page 16: ...ice such as a POS unit to this port AUDIO IN AUDIO OUT VGA OUT HDMI eSATA NETWORK VIDEO IN NC C NO ARI G RS 485 A 1A 2A 3A 4 G Tx Rx RS 232 CAUTION TOREDUCETHERISKOFELECTRICSHOCK DONOTREMOVECOVER ORBACK NOUSER SERVICEABLEPARTSINSIDE REFERSERVICINGTOQUALIFIED SERVICEPERSONNEL 1 3 2 4 CAUTION RISKOFELECTRICSHOCK DONOTOPEN A C E G B D F H RS485 Connection This NVR supports the RS485 half duplex seria...

Page 17: ...separate power on off button and will turn on the moment power is supplied DEO IN E G F H 100 240V Organize the power cable so that it will not cause people to trip over or become damaged from chairs cabinets desks and other objects in the vicinity Do not run the power cable underneath a rug or carpet The power cable is grounded Do not modify the power plug even if your power outlet does not have ...

Page 18: ...T eSATA 1 3 2 4 B D F H 100 240V DirectIP Switch V i d e o E n c o d e r Microphone Speaker VGA Monitor HDMI Monitor eSATA Storage Device Sensor DirectIP Gigabit PoE Switch Keyboard Power Alarm POS RASplusIP Remote Monitoring Network Camera Network Network Camera Analog Camera Video Encoder This connection diagram is for the SmartIP PD Series ...

Page 19: ...OUT Button 6 PTZ Control Buttons 7 REGISTER MODE Button 8 THUMBNAIL Button 9 CALENDAR Button 0 KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button ZOOM Button PTZ Button VIEW Button a SAVE Button b MENU Button c Playback Buttons d BOOKMARK Button e CLIP COPY Button f MUTE Button ...

Page 20: ...LAYOUT Button 2x2 3x3 4x4 5x5 6x6 6 PTZ Control Buttons Used in PTZ mode to zoom in out on the screen and to shift focus between a nearby point and a far away point 7 REGISTER MODE Button Used in Live mode to access Camera Registration mode 8 THUMBNAIL Button Used in Playback mode to access Thumbnail Search mode Thumbnail Search mode displays thumbnails of video recordings and allows you to search...

Page 21: ...Z Button Initiates PTZ mode and allows you to control the selected PTZ camera VIEW Button Pressing the VIEW button while in PTZ mode displays the preset list a SAVE Button Press the SAVE button while in PTZ mode to save the current position as a preset b MENU Button Pressing the MENU button while in Live mode displays the Live menu Alternatively pressing the button while in Search mode displays th...

Page 22: ...ect the desired Setup Wizard option and click Next Select Cancel from any of the Wizard screen to cancel the setup process and return to the main setup menu Quick Wizard 1 Select Quick Wizard 2 Specify the current date and time and then click Next The new date and time settings will only be applied after clicking Next For more information on date and time settings refer to the Date Time section un...

Page 23: ...cording resolutions used under each recording method and record video quality setting are as follows High Video Quality Priority Profile Standard Recording Profile Longer Recording Time Priority Profile Motion Event Record Very high High Standard Continuous Motion Event Record High Continuous Very high Motion Standard Continuous High Motion Low Continuous Standard Motion Continuous Very high High ...

Page 24: ...rts UPnP and if UPnP has been enabled For more information about the router s UPnP function refer to the router s operation manual 4 Enter in the Device Name field the NVR name to be registered on the FEN server and then click Check to check its availability The device name you register on the FEN server will be a unique name used to identify the NVR Once registered the name can be used to access ...

Page 25: ...meras depending on their protocol and model Protocol Select the protocol used by the camera or video encoder you wish to search for Even if the network device uses a protocol supported by the NVR the device itself may not be visible for scanning and registration by the NVR For more information about supported network devices and models contact your retailer Mode Select the scan mode Auto Scan LAN ...

Page 26: ...rver on the same network If there is no DHCP server this option is enabled The NVR allocates an IP address automatically in the range of 10 10 0 128 to 10 10 254 254 by using DHCP to the camera connected to the NVR s VIDEO IN port On DHCP Server Video In Network is connected between NVR and network cameras only so Gateway does not have any meaning Subnet Mask is 255 255 0 0 Class B When several NV...

Page 27: ...gs refer to the network camera s user manual Camera List Area 1 2 3 4 Registered Screen No display Screen display Initial registration Initial registration other NVRs Registration X other NVRs Registration X 1 Screen Position Registration Status Identifies the camera s position in the video display area A blue background indicates a camera that is available for registration A grey background indic...

Page 28: ...h a black background Screen Position Registration Info icon for cameras registered to another NVR is shown with a steady orange background on top of a grey screen Camera Menu Right click on the video display area to bring up the camera menu Remove Camera Removes the registered camera Remove Device Removes the registered encoder Authentication Enter the necessary camera login info Color Control Adj...

Page 29: ...e control or click on Login using the mouse 2 Select a user enter the password and then select OK There is no default password for the admin account Select admin and then OK without entering a password to log in Leaving the admin account unassigned with a password poses a security risk Please assign a password at your earliest convenience A warning message will continue to be displayed until a pas...

Page 30: ... 4x4 5x5 or 6x6 In order to use the corridor format feature Corridor Format Display Setup Main monitor Use Corridor Format must first be enabled The 32 channel model does not support the corridor format feature 3 Previous Next Group Loads the previous next screen group 4 Display OSD On Screen Display Enables disables the OSD feature Full Displays the video in full screen mode Aspect Ratio Select w...

Page 31: ...Select Search Mode Time Lapse Search to search for and play back saved data directly from the record table Event Log Search Select Search Mode Event Log Search to search for event logs and play back associated event recordings Setup Used to access the Setup menu Wizard Running the Wizard lets you configure basic settings required for operating the system Status Indication Displays system status ic...

Page 32: ...utton to save current position as a preset You can also change the direction by dragging on the mouse Also it s possible to use the mouse wheel to zoom in out Logging in with an account that has PTZ Control Authority is necessary in order to control PTZ cameras A message will prompt if there is no PTZ camera displayed on the Live screen Zoom in out and shift focus using the PTZ Control ZOOM FOCUS ...

Page 33: ... to reposition the PTZ Tools window Select the icon to hide the PTZ Tools window Event Monitoring When an event occurs the NVR automatically displays the channel linked to the event and shows the icon on the system status area on the upper right portion of the screen To use the Event Monitoring feature navigate to Display Setup OSD and enable Event Monitoring Event Monitoring remains in effect thr...

Page 34: ... you customize split screen pages in both Live and Search modes 1 While displaying a split screen page select the Edit Group option from the context menu A yellow border is drawn around the page Use the arrow buttons on the front panel or the mouse to select a different page 2 Press a Camera button or select a camera after pressing the Menu button Selected camera is then loaded on to the selected ...

Page 35: ...g s last playback point or the end of the recording data Audio playback of the selected recording is available in full screen mode only Covert protection on cameras also applies to video recording playback All Channel Playback 1 Press the Menu button while in Live mode 2 Select the Search Mode icon and then select Time Lapse Search or Event Log Search 3 The selected search mode will be initiated F...

Page 36: ...te control s button or left click on the option using the mouse 3 Change the setting and then select Apply or OK to save the change To apply default settings select the Default button located on the left bottom corner of the setup window Text Input via Virtual Keyboard Use the remote control s arrow buttons to select a virtual keyboard key and then press the remote control s button or click on the...

Page 37: ...an upgrade attempt fails an upgrade failure message will be displayed Refer to Error Code Types on page 87 for more details Setup Exports current NVR settings or imports existing settings Import Decide whether to import network settings as well If you do not wish to change the current network settings do not select Include Network Setup Selecting Setup Import does not change the settings below Tim...

Page 38: ...nge the time zone using the mouse or the arrow buttons Use Daylight Saving Time Enables DST correction Time Sync Select a time server for the system to synchronize with 1 Select Automatic Sync 2 Enter the Time Server s IP address or domain name or select and then choose a server from the list of registered time servers 3 Specify the server synchronization Interval 4 Select OK to apply and exit If ...

Page 39: ...e entered using the virtual keyboard For more information on using the virtual keyboard refer to the Text Input via Virtual Keyboard on page 36 To delete a registered user or group select the icon on the right of the corresponding user group Group Administrator and User admin cannot be deleted Select the icon next to Group User on the top of the screen to delete all groups and users except Group A...

Page 40: ...ntrol button on the remote program Covert Camera View May access covert cameras in Live and Search modes Search Clip Copy The user who has an permission for Clip Copy can perform Clip Copy If the user does not have an permission Clip Copy is not allowed but only search is allowed Setup System Time Change May change the system s date and time settings Data Clear May clear data stored in the system ...

Page 41: ...nd then selecting Setup in the Mirror Up to three Mirrors are supported This function only works if the two internal hard disks have the same capacity and model If you change the setup related to Mirror you must reboot the system A disk problem may cause mirroring to stop The separated disk can be used to reboot the system Internal HDD Indicates the available disks for mirroring Setup Configure de...

Page 42: ...ever tried mirroring cannot be selected as the source disk Once you start mirroring all data on the destination disk that designate as the source disk will be erased Please be careful not to designate the wrong disk by mistake Information Indicates if the installed disk is being used for mirroring or Resync purposes Select information about mirroring to check the disk s model and serial number Mon...

Page 43: ...f the disk reaches the specified capacity 80 to 99 Disk Full Generates an event when all disks reach their maximum capacity Disk Bad Generates an event when the specified percentage of the disk becomes damaged Set to between 10 and 90 in 10 intervals Disk Temperature Specify the threshold temperature Once any disk reaches this threshold the system will issue an alert Disk S M A R T Monitors disks ...

Page 44: ...s and models contact your retailer The supported scan modes may vary depending on the protocol selected Mode Select the scan mode Auto Scan LAN Lists any cameras in a LAN environment If Auto Scan LAN fails to recognize the camera try using the IP Address scan instead IP Address Enter the IP address of a camera The NVR scans for the camera that matches the specified address If you enter an IP addre...

Page 45: ...p the authentication settings for the current network device and to display the Authentication window of the next network device General Enable disable the covert view and rename cameras Title Edit the camera s name Use Set the camera as Normal Covert 1 or Covert 2 Live images and video recordings from cameras that have been set as Covert 1 or Covert 2 will not be available to users who do not hav...

Page 46: ...optional Select Reset in the camera s power settings to restart the camera It is not supported by video encoders Mode Select a resolution mode This is supported by video encoders only PTZ Product Choose to select the model of installed PTZ device ID Choose to assign an ID to each PTZ device Choose to set up Baud Rate Data Bit Stop Bit and Parity of the connected device Refer to the PTZ device manu...

Page 47: ...y scanning speed and direction Test Select a scan profile and then click Test to test it Edit Used to edit the selected scan profile Remove Used to remove the selected scan profile 3 Pattern Used to set up a pattern profile for the camera to follow along Start recording Select a pattern number enter a name for the pattern and then click OK to save the pattern Move the camera using directional zoom...

Page 48: ...change the home position 6 Auto Run Specify which action to take if the camera has not been controlled for the specified duration of time 7 Auto Pan Specify the camera s panning direction When Auto Pan is selected from a remote program the camera pans in the direction selected here 8 Auto Flip Automatically flips the image when the camera tilts past 90 to prevent the objects from appearing upside ...

Page 49: ...ages at all times by blocking out the infrared spectrum in high lighting conditions and allowing the infrared spectrum to pass through in low lighting conditions Daytime Mode Nighttime Mode Enable disable IR Mode Auto Allow the system to enable disable IR Mode automatically Schedule Set up the IR Mode schedule IR Mode is disabled for all days and times that are designated as Daytime in the schedul...

Page 50: ... Horizontal or Vertical to flip the image horizontally and or vertically Select Apply after setting up a camera to see images from the concerned camera on the left side of the screen Selecting Apply or OK displays a popup screen that indicates whether the camera has been set up successfully or not White Balance Options Preset Use preconfigured white balance settings Auto Allow the system to adjust...

Page 51: ...amera model See the camera user s manual for details Focus Mode Used to change the focus movement format as Auto Manual Semi Automatic It may not be supported depending on the device WDR Disables or enables the WDR Wide Dynamic Range When the very dark and very bright areas exist simultaneously on the screen WDR allows you to recognize the both areas IRIS Select the lens IRIS type If a manual IRIS...

Page 52: ...te and Quality settings only and configures the remaining settings automatically Encode Supports H 264 Resolution Select a resolution supported by the camera Maximum available resolution is chosen automatically based on the selected video profile Quality Select Very High High Standard or Low You can assign different Quality settings to different cameras Bitrate Select CBR or VBR Transmitted data s...

Page 53: ...recording disks become full the system overwrites existing data with new data starting with the oldest first If Recycle is disabled recording will simply stop when the recording disks reach their maximum capacity Record Audio The camera will record audio along with video Event Record Dwell If linked recording is designated as an event triggered action recording takes place for the duration specifi...

Page 54: ...s feature will transfer temporary data stored in the camera s buffer to the NVR when the network goes online again Use Panic Recording Enable disable Panic Recording Panic Recording Duration Disable Panic Recording automatically Select between 5 mins and 1 hr If you do not wish to disable the feature automatically select No Limit Video Profile Select a recording profile value for Panic Recording S...

Page 55: ...ding commences as per the video profile selected for time under Setup When an event occurs the icon changes into icon and recording commences as per the video profile selected for events under Setup Channel Select which cameras to apply the schedule to Settings Select to configure default recording profile values for Time Lapse and Event Recording modes Advanced Mode Options Select to configure ev...

Page 56: ...rding data If no event mode schedule exists in the schedule a warning message prompting you to add an event mode schedule will be displayed The warning message will appear even in Time Event mode Event Setup Refer to the Menu Use on page 36 for basic information on using the Setup menus Video Analytics Video Analytics methods are Motion Trip Zone and Tampering Motion No Select which cameras to app...

Page 57: ...er of blocks in order to trigger a Motion Detection event You may select a value between 1 and the number of blocks selected under Zone for daytime and nighttime each Actions Specify which actions to take when motion is detected Record Specify which cameras to begin linked recording on when an event occurs If the schedule is set to Event or Time Event mode the selected cameras will begin linked re...

Page 58: ... considered an event Select In for movements from outside the selection area in or Out for movements from inside the selection area out OK Save the changes and exit the menu Cancel Exit the menu without saving the changes Actions Specify which actions to take when Trip Zone is detected Record Specify which cameras to begin linked recording on when an event occurs If the schedule is set to Event or...

Page 59: ...lect Time Setup to specify the tampering detection ignore time Tampering detection will be disabled during the specified time frame Alarm In No Enable disable alarm ins This option includes both local and network camera alarm ins 1 through 16 are network camera alarm ins whereas 17 through 20 are local alarm ins Title Use the virtual keyboard to enter titles Type Change the alarm in type Actions S...

Page 60: ...ncoders are connected Audio Detection No Select which cameras to apply Audio Detection to Sensitivity Set to between 1 Low and 5 High Activation Time Specify how long audio detection has to last in order for it to be considered an event Audio detections that do not last for the specified duration of time will not be considered as events Actions Specify which actions to take when audio detection ev...

Page 61: ...ng to ignore from transaction records Case Sensitive Ignores case in strings designated under Transaction Start Transaction End Line Delimiter and Ignore String Case Sensitive does not apply to control strings Time Out Once Time Out has been enabled the system will assume the end of a transaction if no new string is entered within the specified duration of time Select between 5 secs and 15 mins Se...

Page 62: ...rm out when an event occurs On Alarm out is always on Off Alarm out is always off Channels Configure alarm out port and beep settings Remote Control Port Select None RS232 or RS485 Click the Setup button and then select the correct Baud Rate Parity Data Bits and Stop Bits for the device you are connecting to the NVR You can select the device from the Remote Control Product list If the RS232 port a...

Page 63: ...nnect to the NVR from a remote program or a network keyboard that does not support SSL Changing the SSL setting temporarily severs all remote connections to the NVR in order to apply the change This product contains content developed by OpenSSL Project for use in Open SSL Toolkit http www openssl org WebGuard If you wish to use WebGuard select WebGuard Use WebGuard Service Select WebGuard WebGuard...

Page 64: ...ter the IP address of the NVR 2 Adjust the frequency of the ping test 3 Select Run to do the test The test result is displayed 4 Select Close to exit If using a firewall select Change Port to change the port number to one that is permitted by the firewall Changing the port temporarily severs the NVR s remote connection Remote point IP and port settings on the remote program must also be changed in...

Page 65: ...N server s domain name instead of its IP address in the FEN Server field Port Specify the FEN server s port number If using an IP router or NAT port configuration and other network functions will depend on the usage method of the IP router or NAT Device Name After entering the NVR name you wish to register on the FEN server check and register the entered name This is a unique NVR name that will be...

Page 66: ...xisting schedule Summary Email Interval Transmit event summary emails to a remote destination at specified intervals Callback Configure Callback settings Enter the IP address of the receiving server and set Retry to between 1 and 10 in case of connection failure Mail Configure Mail settings Select the icon at the bottom left corner of the screen to add a mail account Select Recipient and then ente...

Page 67: ...erver s domain name instead of its IP address in the SMTP Server field Address entered under Sender must be in the correct email format and include the symbol If user authentication is required by the SMTP server select Use and then enter the User and Password information 3 Select OK to apply and exit This product contains content developed by OpenSSL Project for use in Open SSL Toolkit http www o...

Page 68: ...Configure monitor related settings Mode Select Full Sequence or Cameo Sequence Interval Select between 3 secs and 2 mins For more information on Sequence refer to the 8 Sequence on page 30 Event Monitoring On With Event Monitoring enabled video feed from the camera configured to start recording when an event occurs is shown on the screen For more information on Event Monitoring refer to the Event ...

Page 69: ...on refer to the Monitoring on page 42 Disk Almost Full Disk Full If the storage device is not in Recycle status event status is displayed when the amount of disk space specified under System Monitoring is reached and when the disk becomes 100 full For more information refer to the Monitoring on page 42 Fan Error Event is indicated when the cooling fan cannot reach a certain RPM or fails for longer...

Page 70: ...D s bad sector ratio is higher than as designated by the user Generates a system event Temperature N A Unable to detect the disk s temperature Good Operating within normal temperature range Bad Disk temperature higher than as designated by the user Generates a system event S M A R T N A A disk that does not support S M A R T Good A disk with normal S M A R T status Bad A disk with abnormal S M A R...

Page 71: ...oder indicates a video encoder is connected to the LAN port and shows how many cameras are connected Clicking the image displays status information of the device connected to the NVR LAN Port Link indicates a camera or a network switch is connected indicates neither is connected Power Consumption If receiving power from the NVR the actual amount of power consumed by each camera is indicated under ...

Page 72: ...Part 3 Configuration 72 Network Connection Info Indicates network connection statuses connected connecting disconnected and connection error using following lines ...

Page 73: ... to select the menus and options Search menu can also be displayed by placing the mouse cursor on the upper portion of the screen CAM2 CAM1 1 2 3 4 The Control Area consists of Top Center Right Bottom and None 1 Top Activates top Search menu Use the arrow buttons to select an option 2 Center Activates the middle screen section Use the arrow buttons to select a camera 3 Right Activates the control ...

Page 74: ...screen in its original ratio 4 Alarm Pressing this button while the alarm has been activated resets all NVR alarm outputs including the built in buzzer 5 Database Record Search recording data contained in the main recording device Other Search data recorded while disks used in other systems were connected 6 Panic Record Use the Panic Record feature 7 Camera Select a camera channel and display it a...

Page 75: ...ck direction and speed Vertical indicator placement to the right of the center means the video is being played back in the forward direction Placement to the left means the opposite Farther away the vertical indicator from the center faster the playback speed Click and drag the vertical indicator to adjust the playback speed Releasing the mouse button returns the vertical indicator to the center a...

Page 76: ...recordings with the identical time stamp to exist Overlapped segments are highlighted in yellow Selecting or on the upper right portion of the Time Lapse search window changes the size of search window and displays all or minimum channels Using the scroll the information of other channels which is not shown can be checked in the minimum size of Time Lapse search window Select zoom in to compose re...

Page 77: ...from the original From frame The Zone setting can be configured in the identical manner as the Zone setting under System Setup Motion Detection For more information refer to the Motion on page 56 Museum Search may not function properly if the edge of the object is included in the Zone For more accurate search results set the inside of the object s edge as the detection zone Sensitivity Set to betw...

Page 78: ...to set point B The Clip Copy Setup window will appear Select A and B points are automatically applied as From and To values Channels Specify which channel to save the recording to Password Enable password protection for the saved video clip and assign a password Dest Select which storage media to use The maximum size limit on Clip Copy files is 30GB If the video clip is uploaded after being clipco...

Page 79: ...l not solve the problem and the aforementioned error message will continue to be displayed each time you attempt a backup If this is the case you will need to format the HDD or use a recovery program to repair the damage to the drive s file system Print Print the current image While in Search Mode select Pause to pause playback Select Print from the Search menu to open up the Print Setup window Pr...

Page 80: ...rch events in Selected record channels are searched for events with at least one linked recording If no camera is selected only the events with no linked recording camera are searched Overlapped Recording Search If the system s clock is changed to a point in the past overlapping recordings may be produced Overlapped recordings have to be searched in segments For example making a recording from 1 o...

Page 81: ...act your network administrator for the IP address of the NVR you wish to connect to and the WebGuard port number 2 When prompted with the WebGuard login window select WEBWATCH or WEBSEARCH as the desired mode Enter the ID and password and click LOGIN to sign in using the selected mode If connecting by entering http www dvronline net enter the NVR s IP address in the Device Address field Selecting ...

Page 82: ...cessories Command Prompt Right Click and then select Run as administrator Type in netsh int tcp set global autotuninglevel disable and then press Enter Restart the computer to apply the change To enable auto tuning again launch the command prompt as an administrator and then type in netsh int tcp set global autotuninglevel normal Restart the computer to apply the change Web Monitoring Mode A remot...

Page 83: ...r the camera the name used at the remote locale is shown on the screen Enable Audio Enables audio transmission with remote locales Select to display buttons Enables transmission of audio to the remote locale via microphone Enables playback of audio from the remote locale on speakers Enables two way audio communication with the remote locale Disables audio transmission If the remote locale connecte...

Page 84: ...tivity 1 2 5 6 7 0 3 4 9 8 1 Press to log out WebGuard 2 Click to switch over to Web monitoring mode 3 Place the mouse pointer on the WebSearch logo to check WebGuard s version 4 Displays time information of the video recording from the remote NVR 5 Apply image filters Sharpen Blur Equalizer Interpolation and Revert to the images Image calibration is applied only during the paused state 6 Zoom in ...

Page 85: ...rendering mode to adjust the video output rate or select which OSD elements to display on the screen from the OSD list Click to save the video recording as an executable file Click to save the current video screen as an image file Click to print the current video screen using a printer connected to the computer Click to reload recent video recordings from remote locales Indicates the selected came...

Page 86: ... Disk Bad Clip Copy End Login Clip Copy Cancel Logout Clip Copy Failure Setup Begin Clip Copy User Setup End Clip Copy Begin Remote Setup Change Clip Copy Finished Remote Setup Failure Clip Copy Duration of Video Setup Import Clip Copy Camera Setup Import Failure Callback Failed Setup Export Factory Reset Setup Export Failure Camera Upgrade Begin Setup Export Canceled Camera Upgrade End SNS Failur...

Page 87: ...Storage Device in Use 104 Reboot Failure 405 Unsupported File System 105 Improper File 500 Clip Copy in Progress Upgrade Not Available 300 Remote Connection Failure Clip Copy Error Codes No Type No Type 0 Unknown Error 12 Disk Error 1 Device Error 13 Clip Player Execution File Not Found 2 Device Connection Failure 14 Clip Player Execution File Access Failure 3 CD Media Not Found 15 Clip Player Exe...

Page 88: ...ut 26 Port in Use 7 Network Device Terminated 27 SSL Connection Failure 8 Unable to Connect No Available Port 28 Network Timeout 9 Server Not in Operation Unable to Connect 29 Network Device Host Timeout 11 Network Unavailable 30 RTP via TCP Not Supported by Network Device Host 12 Different Network Zone Unable to Access 31 Socket Error 13 Connection Timeout 100 Unknown CODEC 14 Forced Disconnectio...

Page 89: ...ings to free up space Set the NVR to Recycle mode For more information refer to the General on page 53 icon is shown but video is not being recorded If the Pre Event is enabled the and icons appears when recording is not inprogress or the and icons appear when an event occurs and recording is in progress For more information refer to the Schedule on page 54 The NVR keeps on rebooting during a syst...

Page 90: ...UL CE CB Video Video In Network Camera or video encoder Video In Port 8 Channel 8 16 32 Monitor Out HDMI 1 HDMI VGA 1 DB15 Video Resolution 1920x1080 1680x1050 Recording Speed IPS 480ips Full HD SmartIP PD Series 480ips HD SmartIP 16SD SmartIP 16SDX 240ips HD SmartIP 8SD SmartIP 8SDX Playback Speed IPS 120ips Full HD If more than 16 cameras from video encoders are registered on the NVR video may n...

Page 91: ...4 SATA2 bays SmartIP SD SmartIP SDX Series External Storage 4 eSATA ports SmartIP PD Series 2 eSATA ports SmartIP SD SmartIP SDX Series Clip Copy Device USB Storage Device USB HDD USB Memory etc Some hard disks may not function properly when mounted on to this product Refer to the compatibility chart below before mounting any additional hard disk on to the product Hard disk compatibility chart is ...

Page 92: ...nitoring 33 F FEN 65 L Login 29 M Motion Search 77 Mouse 37 O OSD 68 P Panic Recording 34 Pre Event 56 Print 79 PTZ Control 32 R Recording 34 Record Setup 53 S Schedule 54 Search 73 Storage 41 Stream 51 T Text In 61 Text In Search 77 Timelapse Mode 73 U Upgrade 53 V Video Analytics 56 W WAN 64 WebGuard 81 Wizard 22 V2 0 ...

Page 93: ... read the Owner s Manual before installing the device x Never place the Equipment in a confined space eg bookcase built in cabinet unless proper ventilation is available It is advised to leave a 10cm space around the unit x To prevent fire or shock hazard do not expose the Equipment to water Ensure that objects filled with liquid eg vases are not placed on or near the Equipment x Avoid keeping or ...

Page 94: ... must return the Equipment to Pacific Communications The consumer will be responsible for the collection and freight costs of returning the Equipment to Pacific Communications or to any designated Pacific Communications Authorised Service Centre for repair or replacement The consumer will also be responsible for the freight costs to deliver any new or repaired Equipment to the consumer e This warr...

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