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HIKVISION UD28093B User Manual Download Page 76

Thermal & Optical Bi-spectrum Network Camera User Manual 

64 

Note 

HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data 
transmission during communication. 

  

4. Click Test to check if the IP or host is available. 
5. Click Save. 

9.13 Set Network Service 

You can control the ON/OFF status of certain protocol as desired. 

Steps   

Note 

This function varies according to different models. 

  

1. Go to Configuration → Network → Advanced Settings → Network Service. 
2. Set network service. 

WebSocket & WebSockets   

WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its 
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live 
view, image capture, and digital zoom function cannot be used. 
If the device uses HTTP, enable WebSocket. 
If the device uses HTTPS, enable WebSockets. 

3. Click Save. 

Summary of Contents for UD28093B

Page 1: ...Thermal Optical Bi spectrum Network Camera User Manual ...

Page 2: ...HE PRODUCT BY YOU IS AT YOUR OWN RISK IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH ...

Page 3: ...DUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATTER PREVAILS ...

Page 4: ... Danger Indicates a hazardous situation which if not avoided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Note Provides additional information to emphasize or supplement important points of the main text ...

Page 5: ...e the plug is properly connected to the power socket The socket outlet shall be installed near the equipment and shall be easily accessible DO NOT connect multiple devices to one power adapter to avoid over heating or fire hazards caused by overload DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off Electricity still exists identifies the positive terminal s...

Page 6: ...problems when it is connected to the Internet Please contact us when the device might exist network security risks Please understand that you have the responsibility to configure all the passwords and other security settings about the device and keep your user name and password Maintenance If the product does not work properly please contact your dealer or the nearest service center We shall not a...

Page 7: ... the parts Emergency If smoke odor or noise arises from the device immediately turn off the power unplug the power cable and contact the service center COMPLIANCE NOTICE The thermal series products might be subject to export controls in various countries or regions including without limitation the United States European Union United Kingdom and or other member countries of the Wassenaar Arrangemen...

Page 8: ... Enable VCA Function 5 3 2 Temperature Measurement 5 3 2 1 Notice 5 3 2 2 Thermography Configuration Flow Chart 6 3 2 3 Automatic Thermography 8 3 2 4 Manual Thermography 13 3 2 5 Set Black Body Correction 13 3 2 6 Set Temperature Compensation 14 3 3 Temperature Screening 14 3 3 1 Set Thermography Parameters 15 3 3 2 Set Face Thermography 16 3 3 3 Face Capture 18 Chapter 4 Event and Alarm 21 4 1 S...

Page 9: ...shing Light 28 Chapter 6 Live View 30 6 1 Live View Parameters 30 6 1 1 Window Division 30 6 1 2 Live View Stream Type 30 6 1 3 Enable and Disable Live View 30 6 1 4 Start Digital Zoom 30 6 1 5 View Previous Next Page 31 6 1 6 Full Screen 31 6 1 7 Light 31 6 1 8 Wiper 31 6 1 9 Quick Set Live View 31 6 2 Set Transmission Parameters 31 Chapter 7 Video and Audio 33 7 1 Video Settings 33 7 1 1 Stream ...

Page 10: ...ht 40 7 2 5 BLC 40 7 2 6 WDR 40 7 2 7 White Balance 41 7 2 8 DNR 41 7 2 9 Defog 42 7 2 10 Gray Scale 42 7 2 11 Set Palette 42 7 2 12 Set Target Enhancement 42 7 2 13 DDE 43 7 2 14 Brightness Sudden Change 43 7 2 15 Enhance Regional Image 43 7 2 16 Mirror 43 7 2 17 Digital Zoom 44 7 2 18 Scene Mode 44 7 3 OSD 44 7 4 VCA Rule Display Settings 44 7 5 Set Privacy Mask 45 7 6 Overlay Picture 45 7 7 Set...

Page 11: ... 9 Network Settings 54 9 1 TCP IP 54 9 1 1 Multicast Discovery 55 9 2 Port 55 9 3 Port Mapping 56 9 3 1 Set Auto Port Mapping 56 9 3 2 Set Manual Port Mapping 57 9 3 3 Set Port Mapping on Router 57 9 4 Multicast 58 9 5 SNMP 59 9 6 Access to Device via Domain Name 59 9 7 Access to Device via PPPoE Dial Up Connection 60 9 8 Enable Hik Connect Service on Camera 61 9 8 1 Enable Hik Connect Service via...

Page 12: ...n Source Software License 67 10 9 Time and Date 67 10 9 1 Synchronize Time Manually 67 10 9 2 Set NTP Server 67 10 9 3 Set DST 68 10 10 Set Same Unit 68 10 11 Set RS 232 68 10 12 Set RS 485 69 10 13 Security 69 10 13 1 Authentication 69 10 13 2 Security Audit Log 70 10 13 3 Set IP Address Filter 70 10 13 4 Set HTTPS 71 10 13 5 Set QoS 72 10 13 6 Set IEEE 802 1X 72 10 14 User and Account 73 10 14 1...

Page 13: ...object s temperature at a high accuracy It is capable to discover and track people with high skin surface temperature among the crowded public area 1 2 Function This section introduces main functions of the device Temperature Screening Device can measure the human body temperature or face temperature The device alarms when temperature exceeds the alarm threshold Temperature Measurement Device can ...

Page 14: ... the device list and select Inactive device 4 Create and input the new password in the password field and confirm the password Caution We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your pa...

Page 15: ...m resetting the password monthly or weekly can better protect your product 5 Click OK 6 Input the activation password to log in to the device 7 Optional Go to Configuration Network Basic TCP IP to change the IP address of the device to the same segment of your network 2 3 Login Log in to the device via Web browser 2 3 1 Plug in Installation Certain operation systems and web browser may restrict th...

Page 16: ...y and operation of certain functions are restricted For example Playback and Picture are not available For detailed restricted function refer to the actual device Note The device only supports Windows and Mac OS system and does not support Linux system 2 3 2 Illegal Login Lock It helps to improve the security when accessing the device via Internet Go to Configuration System Security Security Servi...

Page 17: ...ive VCA function will not display A reboot is required after setting the VCA resource 3 2 Temperature Measurement When you enable this function the device measures the actual temperature of the scene It alarms when temperature exceeds the temperature threshold value 3 2 1 Notice This part introduces the notices of configuring temperature measurement function The target surface should be as vertica...

Page 18: ...Thermal Optical Bi spectrum Network Camera User Manual 6 3 2 2 Thermography Configuration Flow Chart This part introduces the process of configuring temperature measurement ...

Page 19: ...Thermal Optical Bi spectrum Network Camera User Manual 7 Figure 3 1 Thermography Configuration Flow Chart ...

Page 20: ...e view 2 Click Save 3 Go to Configuration Temperature Measurement Basic Settings to configure parameters Enable Temperature Measurement Check to enable temperature measurement function Enable Color Temperature Check to display Color Temperature Ruler in live view Display Temperature Info on Stream Check to display temperature information on the stream Display Temperature in Optical Channel Check t...

Page 21: ...ion Temperature Screening Temperature Screening Configuration to set the black body parameters to increase temperature measurement accuracy See Set Black Body Correction for instructions If the actual temperature of a target is slightly different from its surface temperature taken by the device you can add temperature compensation value to the measurement to show a more accurate temperature Go to ...

Page 22: ...m temperature will be displayed on the live view Note Go to Image VCA Rules Display to adjust the fonts size and the temperature colour of normal alarm and pre alarm Set Expert Mode Select the temperature measurement rules from Point Line or Area and configure parameters the device alarms if the alarm rules are met Steps 1 Go to Configuration Temperature Measurement Basic Settings check Enable Tem...

Page 23: ... is its effectiveness in emitting energy as thermal radiation Different objects have different emissivity Refer to Common Material Emissivity Reference to search for the target emissivity Distance The distance between the target and the device Reflective Temperature If there is any object with high emissivity in the scene check and set the reflective temperature to correct the temperature The refl...

Page 24: ...nt Thermography Configure the temperature measurement rule and click any point in live view to monitor the temperature Steps 1 Click in the live view and a cross cursor showed on the interface 2 Drag the cross cursor to desired position Go to Live View interface to view the temperature and rule of the point in thermal channel Line Thermography Configure the temperature measurement rule and monitor...

Page 25: ... Correction for instructions If the actual temperature of a target is slightly different from its surface temperature taken by the device you can add temperature compensation value to the measurement to show a more accurate temperature Go to Configuration Temperature Screening Temperature Screening Configuration to Set Temperature Compensation 3 2 5 Set Black Body Correction If there is a black bo...

Page 26: ... target is slightly different from its surface temperature taken by the device Steps 1 Check Enable 2 Select a mode from Environment Temperature Mode to set the environment temperature Auto The device measures the environment temperature automatically Manual Take the environment temperature and enter the value in Environment Temperature 3 Set a Compensation Type Auto The device calculates compensa...

Page 27: ...of thermal channel Add Original Data on Stream Check to add original data on thermal view Display Temperature in Alarm Info Check to add temperature data on alarm pictures Data Refresh Interval It means the refresh interval of temperature information Unit Display temperature with Degree Celsius C Degree Fahrenheit F Degree Kelvin K Temperature Range Select the temperature measurement range Distanc...

Page 28: ...nd the related information 2 Check desired information types to display Face Frame A detected human face is shown with a frame around it Face Temperature The highest temperature of the human face is displayed on the image Display Face Temperature Position Show a cursor on the position of the highest temperature 4 If there is a black body in the scene Set Black Body Correction to increase measureme...

Page 29: ...he position of the highest temperature 6 Select Configuration mode Targeting refers to measure the temperatures for all the targets in the scene and output alarm if the target temperature is higher than the alarm threshold Note If temperatures of multiple targets are higher than the alarm threshold then multiple alarms will be triggered 7 Set the face detection parameters Min Pupil Distance Max Pu...

Page 30: ...3 Face Capture The device can capture the face that appears in the configured area and the face information will be uploaded with the captured picture as well Note Face capture is only supported by certain models Overlay and Capture Choose to configure capture parameters and the information you want to display on stream and picture Display Target Info on Alarm Picture Overlay the alarm picture wit...

Page 31: ...arameters of the algorithm library for face capture Go to Configuration Face Capture Advanced Configuration Face Capture Version It refers to the current algorithm version which cannot be edited Detection Parameters Generation Speed The speed to identify a target The higher the value is the faster the target will be recognized The default value is recommended Sensitivity The sensitivity to identif...

Page 32: ...quick shot Capture Times It refers to the capture times a face will be captured during its stay in the configured area Unlimited The device keeps capturing the target face which exceeds the Quick Shot Threshold during the Max Capture Interval Limited The device captures the target face according to the set times Facial Posture Filter Set the up down left and right angle limits of target face The d...

Page 33: ...n list Edit the Alarm Name 4 Refer to Set Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage method 5 Click Copy to to copy the settings to other alarm input channels 6 Click Save 4 2 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action Steps 1 Go to Configuration Event Basic Event Exception 2 S...

Page 34: ...lick Save Note Only certain camera models support the function 4 4 Set Audible Alarm Output When the device detects targets in the detection area audible alarm can be triggered as a warning Steps 1 Go to Configuration Event Basic Event Audible Alarm Output 2 Select an Alarm Type 3 Select Sound Type and set related parameters Select Warning and its contents Set the alarm times you need Select Custo...

Page 35: ...en increase of sound intensity Sensitivity and Sound Intensity Threshold are configurable Note The lower the sensitivity is the more significant the change should be to trigger the detection The sound intensity threshold refers to the sound intensity reference for the detection It is recommended to set as the average sound intensity in the environment The louder the environment sound the higher th...

Page 36: ...period and enter the desired value Click Save Click on the selected time period Drag the both ends to adjust the time period Click on the selected time period and drag it on the time bar 4 Optional Click Copy to to copy the same settings to other days 5 Click Save 5 2 Linkage Method Settings You can enable the linkage functions when an event or alarm occurs 5 2 1 Trigger Alarm Output If the device...

Page 37: ...lick Manual Alarm to enable manual alarm output 3 Optional Click Clear Alarm to disable manual alarm output Automatic Alarm Set the automatic alarm parameters then the device triggers an alarm output automatically in the set arming schedule Steps 1 Set automatic alarm parameters Alarm Output No Select the alarm output No according to the alarm interface connected to the external alarm device Alarm...

Page 38: ...ed as a linkage method the device sends an email notification to all designated receivers if an alarm event is detected Before You Start Set the DNS server before using the Email function Go to Configuration Network Basic Settings TCP IP for DNS settings Steps 1 Go to email settings page Configuration Network Advanced Settings Email 2 Set email parameters 1 Input the sender s email information inc...

Page 39: ...ter Check Notify Surveillance Center the alarm information is uploaded to the surveillance center when an alarm event is detected 5 2 5 Trigger Recording Check Trigger Recording and the device records the video about the detected alarm event For device with more than one camera channels you can set one or more channels to take recordings if needed For recording settings refer to Video Recording an...

Page 40: ... audible alarm See Set Arming Schedule for details 6 Click Save Note The function is only supported by certain device models 5 2 7 Flashing Light After enabling Flashing Light and setting the Flashing Light Alarm Output the light flashes when an alarm event is detected Set Flashing Alarm Light Output Steps 1 Go to Configuration Event Basic Event Flashing Alarm Light Output 2 Select a White Light M...

Page 41: ...Thermal Optical Bi spectrum Network Camera User Manual 29 Note Only certain camera models support the function ...

Page 42: ... refers to 4 4 window division 6 1 2 Live View Stream Type Select the live view stream type according to your needs For the detailed information about the stream type selection refer to Stream Type 6 1 3 Enable and Disable Live View This function is used to quickly enable or disable live view of all channels Click to start live view of all channels Click to stop live view of all channels 6 1 4 Sta...

Page 43: ...you can control the wiper via web browser Click on live view page The wiper wipes the window one time 6 1 9 Quick Set Live View It offers a quick setup of PTZ display settings OSD video audio and VCA resource settings on live view page Steps 1 Click to show quick setup page 2 Set PTZ display settings OSD video audio and VCA resource parameters For display settings see Display Settings For OSD sett...

Page 44: ...there are multiple clients You should set the multicast address for them before selection HTTP HTTP is suitable for the situation that the third party needs to get the stream from the device Play Performance Shortest Delay The device takes the real time video image as the priority over the video fluency Balanced The device ensures both the real time video image and the fluency Fluent The device ta...

Page 45: ...pe Main Stream The stream stands for the best stream performance the device supports It usually offers the best resolution and frame rate the device can do But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission Sub Stream The stream usually offers comparatively low resolution options which consumes less bandwidth and storage space Ot...

Page 46: ...is set as Variable video quality is configurable Select a video quality according to actual needs Note that higher video quality requires higher bandwidth 7 1 6 Frame Rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image qu...

Page 47: ...also known as High Efficiency Video Coding HEVC and MPEG H Part 2 is a compression standard In comparison to H 264 it offers better video compression at the same resolution frame rate and image quality H 265 H 265 is an improved compression coding technology based on H 265 By enabling H 265 you can estimate the HDD consumption by its maximum average bitrate Compared to H 265 H 265 reduces storage ...

Page 48: ...mselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H 264 or H 265 design with the same quantity of data as in the subset bitstream The subset bitstream is derived by dropping packets from the larger bitstream SVC enables forward compatibility for older hardware the same bitstream can be consumed by basic hardware which can only decode a low ...

Page 49: ...icIn Set Audio Input to MicIn when the device connects to the audio input device with the low output power such as microphone or passive pickup Environmental Noise Filter Set it as OFF or ON When the function is enabled the noise in the environment can be filtered to some extent 7 1 11 Two way Audio It is used to realize the two way audio function between the monitoring center and the target in th...

Page 50: ...n Fixed Region to draw ROI region 1 Click Draw Area 2 Click and drag the mouse on the view screen to draw the fixed region 3 Click Stop Drawing Note Select the fixed region that needs to be adjusted and drag the mouse to adjust its position 6 Input the Region Name and ROI Level 7 Click Save Note The higher the ROI level is the clearer the image of the detected region is 8 Optional Select other reg...

Page 51: ...ject as the standard and optimize the image once Manual Correction Click DPC Defective Pixel Correction to optimize the image once Note It is a normal phenomenon that short video freezing might occur during the process of Background Correction and Manual Correction Thermal AGC Mode Choose the AGC mode according to different scenes to balance and improve the image quality Histogram Choose for scene...

Page 52: ...matically enabled or disabled according to the image brightness Brightness Limit Adjust the upper limit of IR light power 7 2 5 BLC If you focus on an object against strong backlight the object will be too dark to be seen clearly BLC backlight compensation compensates light to the object in the front to make it clear If BLC mode is set as Custom you can draw a red rectangle on the live view image ...

Page 53: ... White Balance 7 2 8 DNR Digital Noise Reduction is used to reduce the image noise and improve the image quality Normal and Expert modes are selectable Normal Set the DNR level to control the noise reduction degree The higher level means stronger reduction degree Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree The higher level means stronger reduction...

Page 54: ...splay Settings 2 Select the thermal channel 3 Select a palette mode in Image Enhancement according to your need Result The live view displays the image with palette 7 2 12 Set Target Enhancement You can set the color of the targets in different temperature ranges to identify the target quickly Steps 1 Go to Configuration Image Display Settings 2 Select the thermal channel 3 Click Image Enhancement...

Page 55: ... The higher the level is the more details shows but the higher the noise is 7 2 14 Brightness Sudden Change When the brightness of target and the background is hugely different the temperature difference of target and background is huge the system reduces the difference for viewing 7 2 15 Enhance Regional Image You can select the desired area of image to improve the coding quality The regional ima...

Page 56: ... Go to OSD setting page Configuration Image OSD Settings Set the corresponding parameters and click Save to take effect Character Set Select character set for displayed information If Korean is required to displayed on screen select EUC KR Otherwise select GBK Displayed Information Set camera name date week and their related display format Text Overlay Set customized overlay text on image OSD Para...

Page 57: ...p Drawing 6 Click Save 7 6 Overlay Picture Overlay a customized picture on live view Before You Start The picture to overlay has to be in BMP format with 24 bit and the maximum picture size is 128 128 pixel Steps 1 Go to picture overlay setting page Configuration Image Picture Overlay 2 Select a channel to overlay picture 3 Click Browse to select a picture and click Upload The picture with a red r...

Page 58: ... on the live view 5 Click Up Down Left Right to adjust the cursor position to the defective pixel position 6 Click then click to correct defective pixel Note If multiple defective pixels need to be corrected click after locating a defective pixel Then after locating other pixels click to correct them simultaneously 7 Optional Click to cancel defective pixel correction ...

Page 59: ...storage management setting page Configuration Storage Storage Management HDD Management 2 Select the memory card and click Format to start initializing the memory card The Status of memory card turns to Normal from Uninitialized which means the memory card can be used normally 3 Optional Define the Quota of the memory card Input the quota percentage for different contents according to your need 4 ...

Page 60: ...ser should have the permission to upload pictures If the FTP server supports picture uploading by anonymous users you can check Anonymous to hide your device information during uploading Directory Structure The saving path of snapshots in the FTP server 3 Click Upload Picture or Upload Video to enable uploading snapshots or videos to the FTP server 4 Click Test to verify the FTP server 5 Click Sav...

Page 61: ...nager Picture Storage Pool ID The ID of the picture storage region in the cloud video manager Make sure storage pool ID and the storage region ID are the same 4 Click Test to test the configured settings 5 Click Save 8 2 Video Recording This part introduces the operations of manual and scheduled recording playback and downloading recorded files 8 2 1 Record Automatically This function can record v...

Page 62: ...rm Video is recorded only when motion is detected and alarm signal is received from the external alarm input device Event The video is recorded when configured event is detected 5 Set schedule for the selected record type Refer to Set Arming Schedule for the setting operation 6 Click Advanced to set the advanced settings Overwrite Enable Overwrite to overwrite the video records when the storage sp...

Page 63: ...or network storage Steps 1 Click Playback 2 Select channel No 3 Set search condition and click Search The matched video files showed on the timing bar 4 Click to play the video files Click to clip video files Click to play video files in full screen Press ESC to exit full screen Note Go to Configuration Local click Save clips to to change the saving path of clipped video files 5 Click on the playb...

Page 64: ... interval Event Triggered Capture a picture when an event is triggered 3 Set the Format Resolution Quality Interval and Capture Number 4 Refer to Set Arming Schedule for configuring schedule time 5 Click Save 8 3 2 Capture Manually Steps 1 Go to Configuration Local 2 Set the Image Format and saving path to for snapshots JPEG The picture size of this format is comparatively small which is better fo...

Page 65: ...al 53 3 Set search condition and click Search The matched pictures showed in the file list 4 Select the pictures then click Download to download them Note Go to Configuration Local click Save snapshots when playback to change the saving path of pictures ...

Page 66: ...parameters from the network if you check DHCP The device IP address is changed after enabling the function You can use SADP to get the device IP address Note The network that the device is connected to should support DHCP Dynamic Host Configuration Protocol Manual You can set the device IPv4 parameters manually Input IPv4 Address IPv4 Subnet Mask and IPv4 Default Gateway and click Test to see if t...

Page 67: ...tected by client software via private multicast protocol in the LAN 9 2 Port The device port can be modified when the device cannot access the network due to port conflicts Caution Do not modify the default port parameters at will otherwise the device may be inaccessible Go to Configuration Network Basic Settings Port for port settings HTTP Port It refers to the port through which the browser acce...

Page 68: ...ough the specified port Before You Start When the ports in the device are the same as those of other devices in the network refer to Port to modify the device ports Steps 1 Go to Configuration Network Basic Settings NAT 2 Select the port mapping mode Auto Port Mapping Refer to Set Auto Port Mapping for detailed information Manual Port Mapping Refer to Set Manual Port Mapping for detailed informati...

Page 69: ...se on the device For more information refer to the router user manual 9 3 3 Set Port Mapping on Router The following settings are for a certain router The settings vary depending on different models of routers Steps 1 Select the WAN Connection Type 2 Set the IP Address Subnet Mask and other network parameters of the router 3 Go to Forwarding Virtual Severs and input the Port Number and IP Address ...

Page 70: ... Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously Go to Configuration Network Basic Settings Multicast for the multicast settings For a device with more than one channel multicast can be set independently for each channel IP Address It stands for the address of multicast host Stream Type The stream type as the multicast source V...

Page 71: ... if you use the third version HTTPS protocol must be enabled 3 Configure the SNMP settings 4 Click Save 9 6 Access to Device via Domain Name You can use the Dynamic DNS DDNS for network access The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name Before You Start Registration on the DDNS server is required before configu...

Page 72: ...E 3 Set the PPPoE parameters Dynamic IP After successful dial up the dynamic IP address of the WAN is displayed User Name User name for dial up network access Password Password for dial up network access Confirm Input your dial up password again 4 Click Save 5 Access the device By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device By Client Software Add the W...

Page 73: ... Hik Connect as the Platform Access Mode 4 Check Enable 5 Click and read Terms of Service and Privacy Policy in pop up window 6 Create a verification code or change the old verification code for the camera Note The verification code is required when you add the camera to Hik Connect service 7 Save the settings 9 8 2 Enable Hik Connect Service via SADP Software This part introduce how to enable Hik...

Page 74: ... refer to the troubleshooting Visit https appstore hikvision com and click Installation Help at the upper right corner of the interface to refer to the troubleshooting 2 Start the application and register for a Hik Connect user account 3 Log in after registration 4 In the app tap on the upper right corner and then scan the QR code of the camera to add the camera You can find the QR code on the cam...

Page 75: ...lected Open Network Video Interface user Modify Modify the selected Open Network Video Interface user 4 Click Save 5 Optional Repeat the steps above to add more Open Network Video Interface users 9 11 Set Alarm Host The device can send the alarm signal to the remote alarm host when an event occurs The alarm host refers to the PC installed with client software Steps 1 Go to Configuration Network Ot...

Page 76: ...protocol as desired Steps Note This function varies according to different models 1 Go to Configuration Network Advanced Settings Network Service 2 Set network service WebSocket WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device Otherwise live view image capture and digital ...

Page 77: ...tart Time and End Time 3 Click Search The matched log files will be displayed on the log list 4 Optional Click Export to save the log files in your computer 10 3 Import and Export Configuration File It helps speed up batch configuration on other devices with the same parameters Steps 1 Export configuration file 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Device Parameters ...

Page 78: ...ice parameters to the default settings Steps 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Restore or Default according to your needs Restore Reset device parameters except user information IP parameters and video format to the default settings Default Reset all the parameters to the factory default Note Be careful when using this function After resetting to the factory defa...

Page 79: ...aylight Saving Time DST 10 9 1 Synchronize Time Manually Steps 1 Go to Configuration System System Settings Time Settings 2 Select Time Zone 3 Click Manual Time Sync 4 Choose one time synchronization method Select Set Time and manually input or select date and time from the pop up calendar Check Sync with computer time to synchronize the time of the device with that of the local PC 5 Click Save 10...

Page 80: ...e unit When you enable this function the unit cannot be configured separately in other setting pages Steps 1 Go to Configuration System System Settings Unit Settings 2 Check Use Same Unit 3 Set the temperature unit and distance unit 4 Click Save 10 11 Set RS 232 RS 232 can be used to debug device or access peripheral device RS 232 can realize communication between the device and computer or termin...

Page 81: ...access security by setting RTSP and WEB authentication Go to Configuration System Security Authentication to choose authentication protocol and method according to your needs RTSP Authentication Digest and digest basic are supported which means authentication information is needed when RTSP request is sent to the device If you select digest basic it means the device supports digest or basic authen...

Page 82: ...nance Security Audit Log 2 Select log types Start Time and End Time 3 Click Search The log files that match the search conditions will be displayed on the Log List 4 Optional Click Export to save the log files to your computer Set Log Server The log server should support syslog RFC 3164 over TLS Steps 1 Check Enable Log Upload Server 2 Input Log Server IP and Log Server Port 3 Click Test to test t...

Page 83: ...ick Save 10 13 4 Set HTTPS HTTPS is a network protocol that enables encrypted transmission and identity authentication which improves the security of remote access Steps 1 Go to Configuration Network Advanced Settings HTTPS 2 Check Enable 3 Click Delete to recreate and install certificate Create and install self signed certificate Refer to Create and Install Self signed Certificate Create certific...

Page 84: ...e and Install to import the certificate to the device Select Create the certificate request first and continue the installation Click Browse and Install to import the certificate to the device 6 Click Save 10 13 5 Set QoS QoS Quality of Service can help improve the network delay and network congestion by setting the priority of data sending Note QoS needs support from network device such as router...

Page 85: ...14 User and Account 10 14 1 Set User Account and Permission The administrator can add modify or delete other accounts and grant different permission to different user levels Caution To increase security of using the device on the network please change the password of your account regularly Changing the password every 3 months is recommended If the device is used in high risk environment it is reco...

Page 86: ...r operations Operator Operators can be assigned all permission except for operations on the administrator and creating accounts Modify Select a user and click Modify to change the password and permission Delete Select a user and click Delete Note The administrator can add up to 31 user accounts 3 Click OK ...

Page 87: ...uit Board 0 91 Concrete 0 95 Ceramic 0 92 Rubber 0 95 Paint 0 93 Wood 0 85 Pitch 0 96 Brick 0 95 Sand 0 90 Soil 0 92 Cloth 0 98 Hard Paperboard 0 90 White Paper 0 90 Water 0 96 11 2 Device Command Scan the following QR code to get device common serial port commands Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras ...

Page 88: ...i spectrum Network Camera User Manual 76 11 3 Device Communication Matrix Scan the following QR code to get device communication matrix Note that the matrix contains all communication ports of Hikvision thermal cameras ...

Page 89: ...UD28093B ...

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