HIKVISION DS-7700NXI-I/P/S Series User Manual Download Page 158

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Network Video Recorder User Manual

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Figure 18-5

Health Detection

Step 2

Click a HDD to view details.

18.2 Search & Export Log Files

Purpose:

The operation, alarm, exception and information of the device can be stored in log files, which can
be viewed and exported at any time.

18.2.1 Search the Log Files

Step 1

Go to Maintenance > Log Information.

Summary of Contents for DS-7700NXI-I/P/S Series

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...entioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRI...

Page 3: ...ence 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU...

Page 4: ... Conventions The symbols that may be found in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard with a high level of risk which ...

Page 5: ...he device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions mee...

Page 6: ... the Device 25 2 3 Configure Unlock Pattern for Login 26 2 4 Login to the Device 27 2 4 1 Log in via Unlock Pattern 27 2 4 2 Log in via Password 28 2 5 Enter Wizard to Configure Basic Settings 29 2 6 Enter Main Menu 33 2 7 System Operation 34 2 7 1 Log out 34 2 7 2 Shut Down the Device 34 2 7 3 Reboot the Device 35 Chapter 3 Camera Management 36 3 1 Add the IP Cameras 36 3 1 1 Add the IP Camera Ma...

Page 7: ...tch of Cameras 49 5 5 Configure Channel Zero Encoding 49 5 6 Use an Auxiliary Monitor 50 Chapter 6 PTZ Control 51 6 1 PTZ Control Wizard 51 6 2 Configure PTZ Parameters 51 6 3 Set PTZ Presets Patrols Patterns 52 6 3 1 Set a Preset 52 6 3 2 Call a Preset 53 6 3 3 Set a Patrol 54 6 3 4 Call a Patrol 55 6 3 5 Set a Pattern 56 6 3 6 Call a Pattern 57 6 3 7 Set Linear Scan Limits 57 6 3 8 Call Linear S...

Page 8: ...ent Triggered Recording 72 7 10 Configure Picture Capture 73 7 11 Configure Holiday Recording and Capture 73 7 12 Configure Redundant Recording and Capture 74 Chapter 8 Disk Array 76 8 1 Create Disk Array 76 8 1 1 Enable RAID 76 8 1 2 One Touch Creation 77 8 1 3 Manual Creation 77 8 2 Rebuild Array 79 8 2 1 Configure Hot Spare Disk 79 8 2 2 Automatically Rebuild Array 79 8 2 3 Manually Rebuild Arr...

Page 9: ...ortant Custom Mode 95 10 2 3 Edit Video Clips 96 10 2 4 Switch between Main Stream and Sub Stream 96 10 2 5 Thumbnails View 97 10 2 6 Fast View 97 10 2 7 Digital Zoom 97 Chapter 11 Event and Alarm Settings 99 11 1 Configure Arming Schedule 99 11 2 Configure Alarm Linkage Actions 99 11 2 1 Configure Auto Switch Full Screen Monitoring 100 11 2 2 Configure Audio Warning 101 11 2 3 Notify Surveillance...

Page 10: ...on 122 12 9 Object Removal Detection 123 12 10 Audio Exception Detection 124 12 11 Sudden Scene Change Detection 126 12 12 Defocus Detection 127 12 13 PIR Alarm 127 12 14 Enable Smart Search 128 Chapter 13 Smart Search 129 13 1 Face Search 129 13 2 Vehicle Search 129 13 3 People Counting 130 13 4 Heat Map 131 Chapter 14 Human Body Detection 132 14 1 View Engine Status 132 14 2 Human Body Search 13...

Page 11: ...8 1 4 HDD Health Detection 156 18 2 Search Export Log Files 157 18 2 1 Search the Log Files 157 18 2 2 Export the Log Files 159 18 3 Import Export IP Camera Configuration Files 160 18 4 Import Export Device Configuration Files 162 18 5 Upgrade System 163 18 5 1 Upgrade by Local Backup Device 163 18 5 2 Upgrade by FTP 163 18 6 Restore Default Settings 165 18 7 System Service 165 18 7 1 Network Secu...

Page 12: ...e Permission for a User 174 19 4 3 Set Local Live View Permission for Non Admin Users 176 19 4 4 Edit the Admin User 177 19 4 5 Edit the Operator Guest User 179 19 4 6 Delete a User 180 Chapter 20 Appendix 181 20 1 Glossary 181 20 2 Troubleshooting 183 ...

Page 13: ...output provided HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution Multiple screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto switch are provided and the auto switch interval is configurable 3D positioning in live view Configurable main stream and sub stream ...

Page 14: ...earching record files and captured pictures by events alarm input motion detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording and capture Provide new playback interface with easy and flexible operation Searching and playing back record files by channel number recording type start time end time etc Supports the playbac...

Page 15: ... people counting and heat map Connectable to the thermal network camera Supports the advanced search for fire ship temperature temperature difference detection triggered alarm and the recorded video files and pictures Alarm triggers full screen monitoring audio alarm notifying surveillance center sending email and alarm output Automatic restore when system is abnormal Other Local Functions Operabl...

Page 16: ...g files broken transfer resume Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop rec...

Page 17: ...DD indicator Solid white HDD is abnormal Flashing white HDD is reading writing Unlit No HDD is detected 2 Power indicator Solid white Device is running normally Breathing light Device is shutdown Unlit No power supply is connected 3 Network indicator Solid white Network connection is normal Flashing white Device is transferring data via network Unlit Network connection failed 4 IR receiver IR rece...

Page 18: ...1 2 1 Pairing Enabling the IR Remote to a Specific Device optional You can pair an IR Remote to a specific device by creating a user defined Device ID This feature is useful when using multiple IR Remotes and devices On the device Step 1 Go to System General Step 2 Type a number 255 digits maximum into the Device No field On the IR Remote Step 3 Press the DEV button Step 4 Use the Number buttons t...

Page 19: ...ions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be erased from the unit s memory and it will no longer function with the device Re enabling the IR Remote requires pairing to a device See Pairing the IR Remote to a Specific device optional above The keys on the remote control closely resemble the ones on the front panel See the table 1 4 ...

Page 20: ... Press Enter button 12 to accept selection If User Is Not Logged On 1 Hold Power On Off button 1 down for five seconds to display the user name password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 Input the user name 4 Press the Enter button 12 to accept input and dismiss the on screen keyboard 5 Use the Down Arrow button 12 to move to the Password field 6 Input password...

Page 21: ...upper and lower case alphabet symbols and numerals 6 REC Enter Manual Record setting menu Call a PTZ preset by using the numeric buttons in PTZ control settings Turn audio on off in Playback mode 7 PLAY Go to Playback mode Auto scan in the PTZ Control menu 8 INFO Reserved 9 VOIP Switches between main and spot output Zooms out the image in PTZ control mode 10 MENU Return to Main menu after successf...

Page 22: ...d you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Step 1 Go to System General by operating the front control panel or the mouse Step 2 Check and remember device ID The default ID is 255 This ID is valid for all the IR remote controls Step 3 Press the DEV button on th...

Page 23: ...e reason may be that the two devices are not compatible please refer to the recommended the device list from your provider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag ...

Page 24: ...daptive Ethernet interfaces 7 Audio out RCA connector for audio output 8 HDMI HDMI video output connector 9 USB 3 0 Universal Serial Bus USB 3 0 port for additional device such as USB mouse and USB Hard Disk Drive HDD 10 VGA DB9 connector for VGA output Display local video output and menu 11 RS 485 Connector for RS 485 device 12 Controller Port D D pin connects to Ta Tb pin of controller For casca...

Page 25: ... 10 100 Mbps self adaptive Ethernet interfaces 8 LAN 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface 9 USB 3 0 Universal Serial Bus USB 3 0 port for additional device such as USB mouse and USB Hard Disk Drive HDD 10 Audio out RCA connector for audio output 11 HDMI HDMI video output connector 12 RS 485 Connector for RS 485 device 13 Controller Port D D pin connects to Ta Tb pin of control...

Page 26: ...ed power cable It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device The Power button on the front panel should be red indicating the device is receiving the power 2 2 Activate the Device Purpose For the first time access you need to activate the device by setting an admin password No operation is allowed before activation You can also activate th...

Page 27: ...ord resetting Security Question Configuration configure the security questions which can be used for resetting the password Step 4 Click OK What to do next When you have enabled the Export GUID continue to export the GUID file to the USB flash driver for the future password resetting When you have enabled the Security Question Configuration continue to set the security questions for the future pas...

Page 28: ...tch the pattern is configured successfully If the two patterns are different you must set the pattern again 2 4 Login to the Device 2 4 1 Log in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Chapter 2 3 Configure Unlock Pattern for Login Step 1 Right click the mouse on the screen and select the men...

Page 29: ...tion to enter the normal login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you have drawn the wrong pattern for more than 5 times the system will switch to the normal login mode automatically 2 4 2 Log in via Password Purpose If device has logged out you must login the device before operating the menu and other functions Step 1 Sel...

Page 30: ...x if you enter the wrong password 7 times the current user account will be locked for 60 seconds 2 5 Enter Wizard to Configure Basic Settings By default the Setup Wizard starts once the device has loaded The Setup Wizard can walk you through some important settings of the device If you don t want to use the Setup Wizard at that moment click the Exit button Step 1 Configure the date and time on the...

Page 31: ...me Settings Step 2 After the time settings click Next to enter the Network Setup Wizard window as shown in the following figure Figure 2 6 Network Settings Step 3 Click Next after you configured the network parameters which takes you to the HDD Management window ...

Page 32: ...nterface to add the IP cameras 1 Click Search to search the online IP Camera Before adding the camera make sure the IP camera to be added is in active status 2 Click the Add to add the camera If the camera is in inactive status you can select the camera from the list and click Activate to activate the cameras Figure 2 8 Search for IP Cameras Step 6 Enter the Platform Access and configure the Hik C...

Page 33: ...dmin password if required Figure 2 10 Change Password You can enter click to show the characters input 1 Check the checkbox of New Admin Password 2 Enter the original password in the text field of Admin Password 3 Input the same password in the text field of New Password and Confirm 4 Check the Unlock Pattern to enable the unlock pattern login ...

Page 34: ...regularly especially in the high security system resetting the password monthly or weekly can better protect your product Step 8 Click OK to complete the startup Setup Wizard 2 6 Enter Main Menu After you have completed the wizard you can right click on the screen to pop up main menu bar Refer to the following figure and table for the description of main menu and sub menus Figure 2 11 Main Menu Ba...

Page 35: ...f you want to perform any operations you need to enter user name and password to log in again Step 1 Click on the menu bar Figure 2 12 Logout Step 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system 2 7 2 Shut Down the Device Step 1 Click on the menu bar ...

Page 36: ... Click the Shutdown button Step 3 Click the Yes button Do not press the POWER button again when the system is shutting down 2 7 3 Reboot the Device From the Shutdown menu you can also reboot the device Step 1 Click on the menu bar Step 2 Click Reboot to reboot the device ...

Page 37: ...the network connection is valid and correct and the IP camera to add has already been activated Step 1 Click on the main menu bar to enter the Camera Management Step 2 Click the Custom Add tab on the title bar to enter the Add IP Camera interface Figure 3 1 Add IP Camera Step 3 Enter IP address protocol management port and other information of the IP camera to add Step 4 Enter the login user name ...

Page 38: ...with data on Ethernet cabling to the connected PoE cameras Supported PoE camera number varies with device model If you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports the Plug and Play function For example for iDS 7716NXI I4 16P 8S if you want to connect 8 network cameras via PoE interfaces and 8 online cameras you must disable 8 PoE inte...

Page 39: ... physical connection via network Step 4 Enter the IP address the user name and password of administrator manually Step 5 Click OK 3 2 3 Configure PoE Interface Purpose When it requires long distance PoE transmission 100 to 300 m you can enable long distance mode for the PoE channel Step 1 Go to Camera Camera PoE Settings Step 2 Enable or disable long network cable mode by selecting Long Distance o...

Page 40: ...ssion distance reaches 100 to 250 meters you must use the CAT5E or CAT6 network cable to connect with the PoE interface When the transmission distance reaches 250 to 300 meters you must use the CAT6 network cable to connect with the PoE interface Step 3 Click Apply 3 3 Configure the Customized Protocols Purpose To connect the network cameras which are not configured with the standard protocols you...

Page 41: ...ave to contact the manufacturer of the network camera to consult the URL uniform resource locator for getting main stream and sub stream The format of the URL is Type IP Address of the network camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream The protocol type and the transfer protocols must be supported by the connected IP camera Result Step 3 After adding the customized protocols...

Page 42: ...from the drop down list Step 3 Edit the name in the Camera Name text field Step 4 Check the checkbox of the Display Name Display Date and Display Week if you want to show the information on the image Step 5 Set the date format time format and display mode Figure 4 1 OSD Configuration Interface Step 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD pos...

Page 43: ...x of Enable to enable this feature Step 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Figure 4 2 Privacy Mask Settings Interface Up to 4 privacy masks zones can be configured and the size of each area can be adjusted Related Operation The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons ...

Page 44: ... list Step 3 Select the day night switch mode to Day Night Auto or Auto Switch Auto The camera switches between the day mode and the night mode according to the illumination automatically The sensitivity ranges from 0 to 7 and the higher sensitivity results in the more easily to trigger the mode switch The switch time refers to the interval time between the day night switch You can set it from 5 s...

Page 45: ...e value results in the brighter image Backlight Set the wide dynamic range 0 to 100 of the camera When the surrounding illumination and the object have larger difference in brightness you should set the WDR value Image Enhancement For optimized image contrast enhancement Step 4 Click the Apply to save the settings ...

Page 46: ... the Live View mode 5 1 Start Live View Step 1 The system automatically enters the live view interface when starts up or you can click the on the main menu bar to enter the live view interface Step 2 Click to select a window for live view Step 3 Double click the IP camera on the left list to start playing the live video Figure 5 1 Live View Step 4 You can use the toolbar at the window bottom to re...

Page 47: ...Figure 5 2 Digital Zoom 5 1 2 3D Positioning 3D Positioning for I series device is for zooming in out the specific area of live image Step 1 In the live view mode click the to enter the 3D positioning mode Step 2 Operate the zoom in out in the image Zoom in Use the left key of mouse to click on the desired position in the video image and drag a rectangle area in the lower right direction to realiz...

Page 48: ...to System Live View General Figure 5 3 Live View General Step 2 Configure the live view parameters Video Output Interface Select the video output to configure Live View Mode Select the display mode for live view e g 2 2 1 5 etc Dwell Time The time in seconds to dwell between switching of cameras when enabling auto switch in Live View Enable Audio Output Enable disable audio output for the selected...

Page 49: ...lbar Step 4 Select a division window and double click on the camera from the list to set the camera to the window You can enter the number in the text field to quickly search the camera from the list You can also click and drag the camera to the desired window on the live view interface to set the camera order Related Operation Click button to start live view for all the channels Click to stop all...

Page 50: ...iew layout Step 4 Click OK to save the settings 5 5 Configure Channel Zero Encoding Purpose You can enable the channel zero encoding when you need to get a remote view of many channels in real time from web browser or CMS Client Management System software in order to decrease the bandwidth requirement without affecting the image quality Step 1 Go to System Live View General Step 2 Select the video...

Page 51: ...mera can be selected from a dropdown list Multi screen Switch between different display layout options Layout options can be selected from a dropdown list Next Screen When displaying less than the maximum number of cameras in Live View clicking this feature will switch to the next set of displays Playback Enter into Playback mode PTZ Control Enter PTZ Control mode Main Monitor Enter Main operation...

Page 52: ...n Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control wizard pops up as below Figure 6 1 PTZ Control Wizard Step 2 Follow the wizard to adjust the PTZ view focus and zoom in out the camera Step 3 Optional Check Do not show this prompt again Step 4 Click OK to exit 6 2 Configure PTZ Parameters Purpose Follow the procedure to set the parameters for PTZ The configur...

Page 53: ...eters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters Step 4 Click OK to save the settings 6 3 Set PTZ Presets Patrols Patterns Before you start Please make sure that the presets patrols and patterns should be supported by PTZ protocols 6 3 1 Set a Preset Purpose Follow the steps to set the preset location which you want the PTZ camera to point to when ...

Page 54: ... the preset Step 7 Repeat steps 2 6 to save more presets Step 8 Optional Click Cancel to cancel the location information of the preset Step 9 Optional Click in the lower right corner of live view to view the configured presets Figure 6 4 View the Configured Presets 6 3 2 Call a Preset Purpose This feature enables the camera to point to a specified position such as a window when an event takes plac...

Page 55: ...nt The key points are corresponding to the presets Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Step 2 Click Patrol to configure patrol Figure 6 7 Patrol Configuration Step 3 Select the patrol No in the text field Step 4 Click Set to enter the Patrol Settings interface Figure 6 8 Patrol Settings Step 5 Click to ...

Page 56: ...rresponding key point 2 Click Apply to save the key points to the patrol Step 6 Optional Click to edit the added key point Figure 6 10 Edit Key Point Step 7 Optional Select a key point and click to delete it Step 8 Optional Click or to adjust the key point order Step 9 Click Apply to save the settings of the patrol Step 10 Repeat steps 3 9 to set more patrols 6 3 4 Call a Patrol Purpose Calling a ...

Page 57: ...call the pattern to make the PTZ movement according to the predefined path Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Step 2 Click Pattern to configure pattern Figure 6 12 Pattern Configuration Step 3 Select the pattern No in the text field Step 4 Set the pattern 1 Click Record to start recording 2 Click corre...

Page 58: ...ck Stop to stop calling it 6 3 7 Set Linear Scan Limits Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose The linear scan can be enabled to trigger the scan in the horizontal direction in the predefined range This function is supported by some certain models Step 1 Click on the quick settings toolbar of the PTZ camera live view Th...

Page 59: ...r scan and click it again to stop it Step 3 Optional Click Restore to clear the defined left limit and right limit data Reboot the camera to take the settings into effect 6 3 9 One touch Park Before operating this function make sure the connected camera supports the linear scan and is in HIKVISION protocol Purpose For some certain model of the speed dome it can be configured to start a predefined ...

Page 60: ...op Park Preset 1 to inactivate it 6 4 Auxiliary Functions Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose You can operate the auxiliary functions including light wiper 3D positioning and center on the PTZ control panel Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the ri...

Page 61: ...Network Video Recorder User Manual 60 Table 6 1 Description of Aux Functions Icons Icon Description Light on off Wiper on off 3D positioning Center ...

Page 62: ...uctions 7 1 2 Add the Network Disk You can add the allocated NAS or disk of IP SAN to device and use it as network HDD Up to 8 network disks can be added Adding NAS Step 1 Go to Storage Storage Device Step 2 Click Add to enter the Custom Add interface Step 3 Select the NetHDD from the drop down list Step 4 Select the type to NAS Step 5 Enter the NetHDD IP address in the text field Step 6 Click Sea...

Page 63: ...NAS disk return to the HDD Information menu The added NetHDD will be displayed in the list Adding IP SAN Step 1 Go to Storage Storage Device Step 2 Click Add to enter the Custom Add interface Step 3 Select the NetHDD from the drop down list Step 4 Select the type to IP SAN Step 5 Enter the NetHDD IP address in the text field Step 6 Click Search to search the available IP SAN disks Step 7 Select th...

Page 64: ...lect it and click the Init button for initialization 7 1 3 Configure eSATA for Data Storage When there is an external eSATA device connected to device you can configure eSATA for the data storage and you can manage the eSATA in the device Step 1 Click Storage Advanced Step 2 Select the eSATA type to Export or Record Capture from the dropdown list of eSATA Export use the eSATA for backup Record Cap...

Page 65: ... eSATA or initialize it is required 7 2 Storage Mode 7 2 1 Configure HDD Group Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group through HDD settings Step 1 Go to Storage Storage Device Step 2 Check the checkbox to select the HDD to set the group Figure 7 4 Storage Device Step 3 Click to enter the Local HDD Settings interface ...

Page 66: ... for the current HDD Step 5 Click OK Regroup the cameras for HDD if the HDD group number is changed Step 6 Go to Storage Storage Mode Step 7 Check the checkbox of Group tab Step 8 Select the group No from the list Step 9 Check the checkbox to select the IP camera s to record capture on the HDD group ...

Page 67: ... 2 2 Configure HDD Quota Purpose Each camera can be configured with allocated quota for the storage of recorded files or captured pictures Step 1 Go to Storage Storage Mode Step 2 Check the checkbox of Quota tab Step 3 Select a camera to set quota Step 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB ...

Page 68: ...te the new storage mode settings When the quota capacity is set to 0 all cameras will use the total capacity of HDD for record and picture capture 7 3 Recording Parameters 7 3 1 Main Stream The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size Comparing with the sub stream the main stream can...

Page 69: ...Sub Stream The sub stream is a second codec that runs alongside the mainstream It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality The sub stream is often exclusively used by smartphone applications to view live video Users with limited internet speeds may benefit most from this setting 7 3 3 Picture The picture refers to the live picture captu...

Page 70: ...eleted If you set the expired time to 0 the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Capture By enabling redundant record or capture you save the record and captured picture in the redundant HDD See Chapter Configure Redundant Recording and Capture Stream Type Main stream and sub stream are selectable for recordi...

Page 71: ...e configurable Continuous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm POS Event recording triggered by POS and alarm Step 5 Select a day and click and drag the mouse on the ...

Page 72: ... for details 7 6 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event Step 1 Go to System Event Normal Event Motion Detection Step 2 Configure the motion detection and select the channel s to trigger the recording when motion event occurs Refer to Chapter 11 3 Configure Motion Detection Alarm for details Step 3 Go to Camera Encoding...

Page 73: ...ct the channel s to trigger the recording when alarm occurs Refer to Chapter 11 Event and Alarm Settings and Chapter 12 VCA Event Alarm for details Step 3 Go to Camera Encoding Parameters Recording Parameters Step 4 Set the event main stream sub stream recording parameters for the camera Step 5 Go to Storage Recording Schedule Step 6 Select Alarm recording type Step 7 Set the schedule for the alar...

Page 74: ...arameters Capture Step 2 Set the picture parameters Resolution set the resolution of the picture to capture Picture Quality set the picture quality to low medium or high Interval the interval of capturing live picture Step 3 Go to Storage Capture Schedule Step 4 Select the camera to configure the picture capture Figure 7 10 Set Picture Capture Schedule Step 5 Set the picture capture schedule Refer...

Page 75: ...ate of the holiday 4 Click OK Step 4 Set the schedule for the holiday recording Refer to Chapter 7 4 Configure Recording Schedule for details 7 12 Configure Redundant Recording and Capture Purpose Enabling redundant recording and capture which means saving the record files and captured pictures not only in the R W HDD but also in the redundant HDD will effectively enhance the data safety and relia...

Page 76: ...Step 3 Set the HDD property to Redundancy Figure 7 12 HDD Property Redundancy Step 4 Go to Storage Schedule Settings Record Schedule Capture Schedule Step 5 Click Advanced to set the camera recording parameters Figure 7 13 Record Parameters Step 6 Check the checkbox of Redundant Record Capture Step 7 Click OK to save settings ...

Page 77: ...levels depending on what level of redundancy and performance is required 8 1 Create Disk Array Purpose The device supports the disk array that is realized by software You can enable the RAID function as required Two ways are available for creating array one touch configuration and manual configuration The following flow chart shows the process of creating array 8 1 1 Enable RAID Purpose Perform th...

Page 78: ...me model and capacity Step 1 Go to Storage RAID Setup Physical Disk Figure 8 2 Physical Disk Step 2 Click One touch Config Step 3 Edit the array name in Array Name text filed and click OK to start configuring If you install 4 HDDs or more a hot spare disk for array rebuilding will be created Step 4 A message box will pop up when the array creation is completed click OK on it Step 5 Optionally the ...

Page 79: ...te array Table 8 2 Required Number of HDD RAID Level Required Number of HDD RAID 0 At least 2 HDDs RAID 1 At least 2 HDDs RAID 5 At least 3 HDDs RAID 6 At least 4 HDDs RAID 10 The number of HDD must be an even ranges from 4 to 16 Step 6 Click OK Step 7 Optionally the device will automatically initialize the created array Go to Storage RAID Setup Array view the information of created arrray Figure ...

Page 80: ... it to Functional by array rebuilding 8 2 1 Configure Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding Step 1 Go to Storage RAID Setup Physical Disk Figure 8 4 Physical Disk Step 2 Click of an available HDD to set it as the hot spare disk 8 2 2 Automatically Rebuild Array Purpose The device can automatically rebuild degraded arrays with the hot spare disks Be...

Page 81: ... Purpose If no hot spare disks are configured rebuild the degraded array manually Before you start At least one available physical disk should exist for rebuilding the array Step 1 Go to Storage RAID Setup Array Figure 8 6 Array List Step 2 Click of degraded array Figure 8 7 Rebuild Array ...

Page 82: ... Delete Array Deleting array will delete all the data saved in it Step 1 Go to Storage RAID Setup Array Figure 8 8 Array List Step 2 Click of array to delete Figure 8 9 Attention Step 3 Click Yes on the popup message box 8 4 Check and Edit Firmware Purpose You can view the information of the firmware and set the background task speed on the Firmware interface Step 1 Go to Storage RAID Setup Firmwa...

Page 83: ...Network Video Recorder User Manual 82 Figure 8 10 Firmware Step 2 Optionally set the Background Task Speed Step 3 Click Apply ...

Page 84: ... display results The matched files are displayed in thumbnail or list Step 4 Select Target Picture or Source Picture in menu bar to display related pictures only Select Video or Picture to specify the file type Target Picture Display the search results of people close up Source Picture Display the search results of original picture captured by camera Group Sort the search results by selected item ...

Page 85: ...les 9 2 1 Search Vehicle Files Purpose Specify detailed conditions to search vehicle files Before you start Configure vehicle detection function for the cameras you want to search and export vehicle files Step 1 Go to File Management Vehicle Files Step 2 Click Show More and specify detailed conditions including time camera vehicle appearance etc ...

Page 86: ...le type Target Picture Display the search results of vehicle close up Source Picture Display the search results of original picture captured by camera Group Sort the search results by selected item 9 2 2 Export Vehicle Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA HDD Step 1 Search for the vehicle fil...

Page 87: ... File Management All Files Human File Vehicle File Step 2 Click Show More and set the search conditions Step 3 Click Save Step 4 Enter a name in text field and click Finished The saved search conditions will be displayed in search history list 9 3 2 Call Search History Purpose You can quickly search files by calling search history Step 1 Go to File Management All Files Human File Vehicle File Step...

Page 88: ... 1 On the live view window of the selected camera move the cursor to the window bottom to access the toolbar Step 2 Click to start instant playback Figure 10 1 Playback Interface 10 1 2 Play Video Step 1 Go to Playback Step 2 Select one or more cameras in the camera list Step 3 Select a date in the calendar Step 4 You can use the toolbar in the bottom part of playback interface to control the play...

Page 89: ...f 256X is supported 10 1 3 Play Tag Files Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for video files and position time point Before playing back by tag Manage Tag Files Step 1 Go to Playback Step 2 Search and play back the video file s Step 3 Click to add the tag Step 4 Edit the tag i...

Page 90: ... Click Search Figure 10 5 Searched Tag Files Step 4 On the search results interface select a tag file and click to start playing the video 10 1 4 Play by Smart Search Purpose In the smart playback mode the device will analyze the video containing the motion line or intrusion detection information mark it with green color and play it in the normal speed And the video without motion will be played i...

Page 91: ...search of line crossing detection intrusion detection or motion detection event triggered recording Line Crossing Detection 1 Click the icon 2 Click on the image to specify the start point and end point of the line Intrusion Detection 3 Click the icon 4 Specify 4 points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection 5 Click the icon 6 Hold the mou...

Page 92: ...back Step 2 Click Custom Search on the left bottom to enter the Search Condition interface Step 3 Enter the search conditions for the event files e g time event type file status people appearance for face detection human detection etc vehicle information for vehicle detection event Step 4 Click Search Step 5 On the search results interface select an event video file picture file and click to start...

Page 93: ... Triggered Recording for the event triggered recording capture settings 10 1 6 Play by Sub periods Purpose The video files can be played in multiple sub periods simultaneously on the screens Step 1 Go to Playback Step 2 Select Sub periods from the drop down list in the upper left corner of the page to enter the Sub periods Playback interface Step 3 Select a date and start playing the video file Se...

Page 94: ...there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then it can play the video files for 1 hour on each screen simultaneously 10 1 7 Play Log Files Purpose Play back record file s associated with channels after searching system logs Step 1 Go to Maintenance Log Information Step 2 Click Log Search tab to enter Playback by System Logs Step 3 Set search ti...

Page 95: ...Network Video Recorder User Manual 94 Figure 10 9 System Log Search Interface Step 4 Choose a log with video file and click to start playing the log file Figure 10 10 Interface of Playback by Log ...

Page 96: ...Step 3 Select and click the button or double click to play the file Figure 10 11 External File Playback 10 2 Playback Operations 10 2 1 Normal Important Custom Video During the playback you can select the following three modes to play the video Normal video files from the continuous recording Important video files from the event and alarm recording triggered recording Custom video files searched b...

Page 97: ...eed X1 When Do not Play Normal Videos is unchecked you can set the play speed for the normal video the important custom video separately The speed range is from X1 to XMAX You can set the speed in the single channel play mode only Figure 10 12 Play Strategy 10 2 3 Edit Video Clips You can take video clips during the playback and export the clips In the video playback mode click to start video clip...

Page 98: ...ls View You can select and double click on a required thumbnail to enter the full screen playback The thumbnail view is supported only in the 1X single camera playback mode 10 2 6 Fast View You can hold the mouse to drag on the time bar to get the fast view of the video files In the video playback mode use the mouse to hold and drag through the playing time bar to fast view the video files Release...

Page 99: ...Network Video Recorder User Manual 98 You can move the sliding bar or scroll the mouse wheel to zoom in out the image to different proportions 1 to16X Figure 10 14 Digital Zoom ...

Page 100: ...ep 3 Optional If you want to copy the same arming schedule of the current day to the other day s of the week or holiday you can click the icon to copy arming schedule settings Step 4 Click Apply to save the settings 11 2 Configure Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs including Event Hint Display Full Screen Monitoring Audible Warni...

Page 101: ...hen the alarm is triggered simultaneously in several channels you must configure the auto switch dwell time Step 1 Go to System Live View General Step 2 Set the event output and dwell time Event Output Select the output to show event video Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen If alarms are triggered simultaneously in several channels their full scree...

Page 102: ... PC installed with client software e g iVMS 4200 iVMS 5200 Step 1 Go to System Network Advanced More Settings Step 2 Set the alarm host IP and alarm host port Step 3 Go to the Linkage Action interface of the alarm detection e g motion detection video tampering face detection etc Step 4 Select the Notify Surveillance Center 11 2 4 Configure Email Linkage The system can send an email with alarm info...

Page 103: ...t for the alarm output settings 11 2 6 Configure PTZ Linkage The system can trigger the PTZ actions e g call preset patrol pattern when the alarm event or VCA detection events occur Make sure the PTZ or speed dome connected supports PTZ linkage Step 1 Go to the Linkage Action interface of the alarm input or VCA detection e g face detection line crossing detection intrusion detection etc Step 2 Sel...

Page 104: ...ick to set the full screen motion detection for the image Customized area use the mouse to click and drag on the preview screen to draw the customized motion detection area s You can click Clear to clear the current motion detection area settings and draw again Step 5 Set sensitivity 0 100 The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in t...

Page 105: ... Step 2 Select the camera to configure the video loss detection Step 3 Check Enable Step 4 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 5 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 11 5 Configure Video Tampering Alarm Purpose The video tampering detection enables to trigger alarm when the camera lens is covered and take alarm respo...

Page 106: ...aw again Step 5 Set sensitivity level 0 2 3 levels are available The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the video tampering detection Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 11 6 ...

Page 107: ...rming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 8 Click Apply and follow the message box to reboot device to take effect the settings 11 6 2 Configure One Key Disarming The one key disarming enables the device to disarm the alarm input 1 by one key operation Step 1 Go to System Event Normal Event Alarm Input Step 2 Select the alarm input1 it...

Page 108: ...o save the settings 11 6 3 Configure Alarm Output Trigger an alarm output when an alarm is triggered Step 1 Go to System Event Normal Event Alarm Output Step 2 Select an alarm output item from the list and click Step 3 Edit the alarm name Step 4 Select the dwell time the alarm duration from 5s to 600s or Manually Clear Manually Clear you should manually clear the alarm when the alarm occurs Refer ...

Page 109: ...Network Video Recorder User Manual 108 Figure 11 9 Alarm Output Step 1 Optional You can click Copy to copy the same settings to other alarm output s ...

Page 110: ...linkage actions Step 1 Go to System Event Normal Event Exception Step 2 Optional Enable the event hint if you want to display the event hint in the live view window 1 Check the checkbox of Enable Event Hint 2 Click to select the exception type s to take the event hint Figure 11 10 Event Hint Settings Step 3 Select the excetion type from the drop down list to set the linkage actions ...

Page 111: ...r or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually When the Manually Clear is selected for the dwell time of an alarm output the alarm can be cleared only by clicking Clear button Step 1 Go to System Event Normal Event Alarm Output Step 2 Select the alarm output you want to trigger or clear Step 3 Click Trigger Clear to trigger or clear an alarm output ...

Page 112: ...Network Video Recorder User Manual 111 Figure 11 12 Alarm Output ...

Page 113: ...s This feature is available only when the connected camera supports the human body detection Step 1 Go to System Event Smart Event Step 2 Click Human Body Step 3 Select the camera to configure the human body detection Step 4 Check Save VCA Picture to save the captured pictures of human body detection Step 5 Check Target of Interest Human Body to discard non human body pictures and videos which are...

Page 114: ...draw it Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply to activate the settings 12 2 Face Detection Purpose Face detection function detects the face appears in the surveillance scene Linkage actions will be triggered when a human face is detected Step 1 Go to Syst...

Page 115: ...tion sensitivity Sensitivity range 1 5 The higher the value is the more easily the face can be detected Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 3 Vehicle Detection Purpose Vehicle Detection is available for the road traffic monitoring In Vehicle Detectio...

Page 116: ...vehicle detection Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 8 Configure rules including Area Settings Picture Overlay Content and Blacklist and Whitelist Area Settings Up to 4 lanes are selectable Step 9 Click Save Refer to the User Manual of Network Camera for the detaile...

Page 117: ... the captured pictures of line crossing detection Step 6 Select Target Detection as Human Body or Vehicle Human Body Discard non human body pictures and videos which are not triggered by line crossing detection Vehicle Discard non vehicle pictures and videos which are not triggered by line crossing detection Step 7 Follow the steps to set the line crossing detection rules and detection areas 1 Sel...

Page 118: ...he maximum size minimum size for targets Only target the size of which is rangers from max size and min size will be trigger line crossing detection 1 Click Max Size Min Size 2 Draw an area in preview window 3 Click Stop Drawing Step 9 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 10 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 1...

Page 119: ...s 1 Select a Virtual Panel to configure Up to 4 virtual panels are selectable 2 Drag the sliders to set Time Threshold Sensitivity and Percentage Time Threshold The threshold for the time of the object loitering in the region When the duration of the object in the defined detection area is longer than the threshold device will trigger an alarm Its range is 1s 10s Sensitivity The size of the object...

Page 120: ...ze Min Size 2 Draw an area in preview window 3 Click Stop Drawing Step 9 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 10 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 11 Click Apply 12 6 Region Entrance Detection Purpose Region entrance detection function detects objects that enter a pre defined virtual region from the outside St...

Page 121: ...ction Step 7 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its range is 0 100 3 Click Draw Region and draw a quadrilateral in the preview window by specifying four vertexes of the detec...

Page 122: ...s and videos which are not triggered by region exiting detection Step 7 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its range is 0 100 3 Click Draw Region and draw a quadrilateral in ...

Page 123: ... Baggage Detection Step 3 Select a Camera to configure Step 4 Check Enable Unattended Baggage Detection Step 5 Optionally check Save VCA Picture to save the captured pictures of unattended baggage detection Step 6 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Time Threshold and Sensiti...

Page 124: ... Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 9 Object Removal Detection Purpose Object removal detection function detects the objects removed from the pre defined region such as the exhibits on display and a series of actions can be taken when the alarm is triggered Step 1 Go to System Event Smart Event Step 2...

Page 125: ...0s Sensitivity The similarity degree of the background image Usually when the sensitivity is high a very small object taken from the region can trigger the alarm 3 Click Draw Region and draw a quadrilateral in the preview window by specifying four vertexes of the detection region Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to ...

Page 126: ...ion sensitivity and threshold for sound steep rise You need to configure its Sensitivity and Sound Intensity Threshold Sensitivity The smaller the value is the more severe the change should be to trigger the detection Range 1 100 Sound Intensity Threshold It can filter the sound in the environment The louder the environment sound the higher the value should be Adjust it according to the environmen...

Page 127: ... 3 Select a Camera to configure Step 4 Check Enable Sudden Scene Change Detection Step 5 Optionally check Save VCA Picture to save the captured pictures of sudden scene change detection Step 6 Drag the Sensitivity slider to set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the change of scene can trigger the alarm Step 7 Set the arming schedule Refer to ...

Page 128: ...efocus Detection Step 5 Optionally check Save VCA Picture to save the captured pictures of defocus detection Step 6 Drag the Sensitivity slider to set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the defocus image can be detected Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapte...

Page 129: ...CA Picture to save the captured pictures of PIR alarm Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 8 Click Apply 12 14 Enable Smart Search Purpose By enabling smart search for IP cameras do not support line crossing and intrusion detection the device will analyze line crossin...

Page 130: ...2 1 Face Detection for configuring the face detection Step 1 Go to Smart Analysis Smart Search Face Search Step 2 Select the IP camera for the face search Figure 13 1 Face Search Step 3 Specify the start time and end time for search the captured face pictures or video files Step 4 Click Start Search to start searching Step 5 Double click on a face picture to play its related video file in the view...

Page 131: ... of people entered or left a certain configured area and form in daily weekly monthly annual reports for analysis Step 1 Go to Smart Analysis Counting Step 2 Select the camera Step 3 Select the report type to Daily Report Weekly Report Monthly Report or Annual Report Step 4 Set the Date to analyze Then the people counting graphic will show Figure 13 3 People Counting Interface Step 5 Optional Clic...

Page 132: ...p 1 Go to Smart Analysis Heat Map Step 2 Select a camera Step 3 Select the report type as Daily Report Weekly Report Monthly Report or Annual Report Step 4 Set the Data to analyze Figure 13 4 Heat Map Interface Step 5 Click Counting Then the results displayed in graphics marked in different colors will show As shown in the figure above red color block 255 0 0 indicates the most welcome area and bl...

Page 133: ...ration to view the working status usage rate and applied channel of smart analysis engine 14 2 Human Body Search Purpose Search human body pictures according to manually specified search conditions Before you start Import human body pictures you want to search Step 1 Go to Smart Analysis Smart Search Human Body Detection Search by Appearance Figure 14 1 Search by Appearance Step 2 Specify search c...

Page 134: ...wn list Step 4 Check Enable The amount of POS devices supported for each device is the half of its channel amount Figure 15 1 POS Settings Step 5 Select the POS protocol to Universal Protocol EPSON AVE or NUCLEUS When the new protocol is selected you should reboot the device to activate the new settings Universal Protocol Click the Advanced button to expand more settings when selecting the univers...

Page 135: ...N protocol AVE The fixed start and end line tag are used for AVE protocol And the serial port and virtual serial port connection types are supported 4 Click the Custom to configure the AVE settings 5 Se the rule to VSI ADD or VNET 6 Set the address bit of the POS message to send 7 Click OK to save the settings Figure 15 3 AVE Settings ...

Page 136: ...ure the parameters for each connection mode TCP Connection 10 When using TCP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique 11 Set the Allowed Remote IP Address of the device sending the POS message Figure 15 4 TCP Connection Settings UDP Connection 12 When using UDP connection the port must be set from 1 to 65535 and the port for each POS machine ...

Page 137: ...settings can be configured in Menu Configuration RS 232 The Usage must be set to Transparent Channel Multicast Connection When connecting the device and the POS machine via Multicast protocol set the multicast address and port Sniff Connection Connect the device and the POS machine via Sniff Configure the source address and destination address settings ...

Page 138: ... page mode Font size and font color Display time sec of the characters The value ranges 5 3600 sec Timeout of POS event The value ranges 5 3600 sec When the device has not received the POS message over the defined time the transaction is finished Step 5 In the Privacy Settings set the POS privacy information to not display on the image e g the card number or the user name etc Result The defined pr...

Page 139: ...der User Manual 138 Figure 15 7 Overlay Character Settings You can adjust the size and position of textbox on the preview screen of POS settings interface by dragging the frame Step 7 Click Apply to activate the settings ...

Page 140: ...2 Set the arming schedule of the POS event Step 3 Go to System POS Settings Step 4 On the POS adding or editing interface click the Event Linkage tab Step 5 Select the normal linkage actions full screen monitoring audio warning or send Email Step 6 Select one or more alarm output s to trigger Step 7 Select one or more channels to record or become full screen monitoring when POS alarm is triggered ...

Page 141: ... case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Load Balance By using the same IP address and two NIC cards share the load of the total bandwidth which enables the system to provide two Gigabit network capacity Multi address Mode The parameters of the two NIC cards can be configured independently Y...

Page 142: ...hik connect com to access and manage your connected encoder which enables you to get a convenient remote access to the surveillance system The Hik Connect can be enabled via operation on SADP software GUI and Web browser We introduce the operation steps on GUI in this section Step 1 Go to Configuration Network Advanced Settings Platform Access to enter the Hik Connect Settings page Figure 16 2 Hik...

Page 143: ...s disabled by default The verification code is empty when the device leaves factory The verification code must contain 6 to 12 letters or numbers and is case sensitive Every time you enable Hik Connect the Service Terms page pops up and you should read Terms of Service and Privacy Policy before enabling it Step 3 If you want to customize the server enable Custom and enter the Server Address in the...

Page 144: ...one to skip to the address successfully Figure 16 6 QR Code for Android Users Please refer to the help file on the official website www hik connect com and the Hik Connect Mobile Client User Manual for adding the device to Hik Connect and more operation instructions 16 3 Configure DDNS Purpose You can set Dynamic DNS service for network access Different DDNS modes are available DynDNS PeanutHull a...

Page 145: ...g Step 5 Under Device Domain Name enter the domain name obtained from the DynDNS website Step 6 Enter the User Name and Password registered in the DynDNS website Figure 16 7 DDNS Settings Step 7 Click Apply 16 4 Configure PPPoE If the device is connected to Internet through PPPoE you need to configure user name and password accordingly under System Network TCP IP PPPoE Contact your Internet servic...

Page 146: ...terval between two time synchronization with NTP server NTP Server IP address of the NTP server NTP Port Port of the NTP server Step 4 Click Apply 16 6 Configure SNMP Purpose You can configure SNMP settings to get device status and parameter information Before You Start Download the SNMP software to receive device information via SNMP port By setting the trap address and port the device is allowed...

Page 147: ...ly 16 7 Configure Email Purpose The system can be configured to send an Email notification to all designated users when a specified event occur such as an alarm or motion event is detected or the administrator password is changed etc Before You Start The device must be connected to a local area network LAN that contains an SMTP mail server The network must also be connected to either an intranet o...

Page 148: ...rt The SMTP port The default TCP IP port used for SMTP is 25 Enable SSL TLS Check to enable SSL TLS if required by the SMTP server Sender The name of the sender Sender s Address Sender s Address Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of the receiver Receiver s Address The Email address of user to be notified Enable Attached Picture Check to enabl...

Page 149: ...port configured in the software Server Port Server port 8000 by default should be configured for remote client software access and its valid range is 2000 to 65535 HTTP Port HTTP port 80 by default should be configured for remote web browser access Multicast IP Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network A multicast IP address ...

Page 150: ...Network Video Recorder User Manual 149 Figure 16 11 Port Settings ...

Page 151: ...onal connection shown in the figure below is required to be built between the hot spare device and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 17 1 Building Hot Spare System Before you start At least 2 devices are online 17 1 Set Hot Spare Device Purpose Hot spare devices takes over working dev...

Page 152: ...ion afterwards 17 2 Set Working Device Step 1 Go to System Hot Spare Step 2 Set the Work Mode as Normal Mode Step 3 Check Enable Step 4 Enter the IP address and admin password of hot spare device Figure 17 3 Hot Spare Step 5 Click Apply 17 3 Manage Hot Spare System Step 1 Go to System Hot Spare in hot spare device Step 2 Check working devices from the device list and click Add to link the working ...

Page 153: ...g device gets offline the hot spare device will record the video of the IP camera connected to the working device for backup The record backing up can be functioned for 1 working device at a time Synchronizing The working device comes online the lost video files will be restored by the record synchronization function The record synchronization function can be enabled for 1 working device at a time...

Page 154: ...elect the HDDs to clone to eSATA HDD Before you start Connect an eSATA disk to the device Step 1 Go to Maintenance HDD Operation HDD Clone Figure 18 1 HDD Clone Step 2 Check the HDD to clone The capacity of selected HDD must match the capacity of clone destination Step 3 Click Clone Step 4 Click Yes on popup message box to continue clone ...

Page 155: ...s a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures Step 1 Go to Maintenance HDD Operation S M A R T Step 2 Select the HDD to view its S M A R T information list Step 3 Select the self test types as Short Test Expanded Test or the Conveyance Test Step 4 Click Self Test to start the S M A R T HDD self evaluation Step 5 The re...

Page 156: ...the checkbox of the Continue to use the disk when self evaluation is failed item 18 1 3 Bad Sector Detection Step 1 Go to Maintenance HDD Operation Bad Sector Detection Step 2 Select the HDD No in the dropdown list you want to configure Step 3 Select All Detection or Key Area Detection as the detection type Step 4 Click the Self Test button to start the detection ...

Page 157: ...o see the detailed damage information 18 1 4 HDD Health Detection Purpose You can view the health status of Seagate HDD that generated after October 1th 2017 and capacity ranges from 4 TB to 8 TB The function helps you to troubleshoot HDD problems Compared with S M A R T function health detection shows HDD status with more details Step 1 Go to Maintenance HDD Operation Health Detection ...

Page 158: ...tep 2 Click a HDD to view details 18 2 Search Export Log Files Purpose The operation alarm exception and information of the device can be stored in log files which can be viewed and exported at any time 18 2 1 Search the Log Files Step 1 Go to Maintenance Log Information ...

Page 159: ...ual 158 Figure 18 6 Log Search Interface Step 2 Set the log search conditions including the Time Major Type and Minor Type Step 3 Click Search to start search log files The matched log files will be displayed on the list shown below ...

Page 160: ...ed information Click the button to view the related video file 18 2 2 Export the Log Files Before You Start Connect a storage device to your device Step 1 Search the log files Refer to Chapter 18 2 1 Search the Log Files Step 2 Select the log files you want to export and click Export Or you can click Export ALL on the Log Search interface to export all the system logs to the storage device ...

Page 161: ... log export 18 3 Import Export IP Camera Configuration Files Purpose The information of added IP camera can be generated into an excel file and exported to the local device for backup including the IP address manage port password of admin etc And the exported file can be edited on your PC like adding or deleting the content and copy the setting to other devices by importing the excel file to it Be...

Page 162: ...ion files Click Export to export configuration files to the selected local backup device To import a configuration file select the file from the selected backup device and click the Import button After the importing process is completed you must reboot the device to activate the settings ...

Page 163: ...he storage device must be with the file Before You Start Connect a storage device to your device For importing the configuration file the storage device must be with the file Step 1 Go to Maintenance Import Export Figure 18 9 Import Export Config File Step 2 Export or import the device configuration files Click Export to export configuration files to the selected local backup device To import a co...

Page 164: ...grade interface Figure 18 10 Local Upgrade Interface Step 3 Select the update file from the storage device Step 4 Click Upgrade to start upgrading Step 5 After the upgrading is complete the device will reboot automatically to activate the new firmware 18 5 2 Upgrade by FTP Before you start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP se...

Page 165: ...ual 164 Figure 18 11 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field Step 4 Click the Upgrade button to start upgrading Step 5 After the upgrading is complete reboot the device to activate the new firmware ...

Page 166: ... account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status The device will reboot automatically after restoring to the default settings 18 7 System Service 18 7 1 Network Security Settings Disable SADP Services Purpose You can disable SADP service to enhance the access sec...

Page 167: ...2 Check the Enable HTTP to enable the HTTP service Step 3 Select the digest as the HTTP Authentication in the drop down list Step 4 Click Save to save the settings Two authentication types are selectable digest and digest basic For security reasons it is recommended to select digest as the authentication type Disable HTTP Purpose The admin user account can disable the HTTP service from the GUI or ...

Page 168: ...e RTSP authentication only the request with digest authentication can access the video stream by the RTSP protocol via the IP address For security reasons it is recommended to select digest as the authentication type Step 3 Click Save to save the settings 18 7 2 Manage ONVIF User Accounts Purpose For the third party camera connection to the device via ONVIF you can enable ONVIF function and manage...

Page 169: ...her devices to the device via ONVIF protocol ONVIF protocol is disabled by default 18 7 3 Manage IP Camera Activation When you activate the device for the first time access you can set the activation password for the IP camera s as well And you can also manage the password to enhance the security Step 1 Go to System System Service IP Camera Activation Step 2 Check the Change Password to enable the...

Page 170: ...n the text field of the IP Camera Activation Password enter the new strong password for the cameras Step 5 Click Apply to see the following pop up attention box Figure 18 17 Attention Step 6 Click Yes to duplicate the current password to the IP cameras which are connected with the default protocol ...

Page 171: ...ettings Interface Step 2 Configure the following settings Language The default language used is English Output Standard Select the output standard to NTSC or PAL which must be the same with the video input standard Resolution Configure the resolution of the video output Device Name Edit the name of the device Device No Edit the serial number of the device The Device No can be set in the range of 1...

Page 172: ...els are configurable Enable Wizard Enable disable the Wizard when the device starts up Enable Password Enable disable the use of the login password Step 3 Click the Apply button to save the settings 19 2 Configure Date Time Step 1 Go to System General Step 2 Configure the date and time Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time ...

Page 173: ...Interface Step 3 Select the DST mode to Auto or Manual Auto automatically enable the default DST period according to the local DST rules Manual manually set the start time and end time of the DST period and the DST bias DST Bias set the time 30 60 90 120 minutes offset from the standard time Example The DST begins at 2 00 a m on the second Sunday of March and ends at 2 00 a m on the first Sunday o...

Page 174: ...rong Password recommended We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting ...

Page 175: ... the remote PC which logs onto the device If it is configured and enabled it only allows the remote user with this MAC address to access the device Step 5 Click OK to finish the new user account adding Result In the User Management interface the added new user is displayed on the list Figure 19 6 User List 19 4 2 Set the Permission for a User For the added user you can assign the different permiss...

Page 176: ...ed Operation Operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or rebooting the device Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting co...

Page 177: ...tely starting stopping manual recording and alarm output of the selected camera s Local Playback Locally playing back recorded files of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Vide...

Page 178: ...Enter Camera Configuration tab Step 7 Select Camera Permission as Local Live View Step 8 Select cameras to live view Step 9 Click OK 19 4 4 Edit the Admin User For the admin user account you can modify its password the unlock pattern Step 1 Go to System User Step 2 Select the admin user from the list and click Modify ...

Page 179: ...AC address Step 4 Edit the unlock pattern for the admin user account 14 Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device 15 Use the mouse to draw a pattern among the 9 dots on the screen and release the mouse when the pattern is done Please refer to Chapter 2 3 Configure Unlock Pattern for Login for detailed instructions ...

Page 180: ...tep 6 Click the OK button to save the settings Step 7 For the Operator or Guest user account you can also click the button on the user management interface to edit the permission 19 4 5 Edit the Operator Guest User You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the ne...

Page 181: ...tion as demand including the new password strong password is required and MAC address 19 4 6 Delete a User The admin user account has the permission to delete the operator guest user account Step 1 Go to System User Step 2 Select a user from the list Step 3 Click Delete to delete the selected user account ...

Page 182: ...te to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS PPPoE Stands for Point to Point Protocol over Ethernet PPPoE is a network configuration used for establishing a PPP connection over an Ethernet protocol Hybrid device A hybrid device is a combination of a DVR and device NTP Acronym fo...

Page 183: ...Network Video Recorder User Manual 182 USB Acronym for Universal Serial Bus USB is a plug and play serial bus standard to interface devices to a host computer ...

Page 184: ...e g if the output mode of device is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Step 7 Check if the fault is solved by the step 1 to step 3 Step 8 If it is solved finish the process If not please contact the engineer from Hikvision to do the further process There is an audible warning sound Di Di Di DiDi after a new bought de...

Page 185: ... device and IP camera lost connections The configured parameters are incorrect when adding the IP camera Insufficient bandwidth Step 13 Verify the network is connected 20 Connect the device and PC with the RS 232 cable 21 Open the Super Terminal software and execute the ping command Input ping IP e g ping 172 6 22 131 Simultaneously press Ctrl and C to exit the ping command If there exists return ...

Page 186: ... to check if the PC connects with the IP camera Step 19 Verify the network between IP camera and device is stable 30 When the IP camera is offline connect PC and device with the RS 232 cable 31 Open the Super Terminal use the ping command and keep sending large data packages to the connected IP camera and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Ex...

Page 187: ...amera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output Step 24 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from Hikvision to do the further process Live view stuck when video outpu...

Page 188: ...hen image is stuck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 33 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Step 29 Verify the network between device and PC is connected 1 Op...

Page 189: ...e volume is too low Possible Reasons Cable between the pickup and IP camera is not connected well impedance mismatches or incompatible The stream type is not set as Video Audio The encoding standard is not supported with device Step 32 Verify the cable between the pickup and IP camera is connected well impedance matches and compatible Log in the IP camera directly and turn the audio on check if th...

Page 190: ...of 720p the frame extracting may occur which leads to a slight stuck Step 36 Verify the network between device and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there ex...

Page 191: ...tem time setting is correct Go to Menu System General and verify the Device Time is correct Step 42 Verify the search condition is correct Go to playback interface and verify the channel and time are correct Step 43 Verify the HDD status is normal Go to Menu Storage Storage Device to view the HDD status and verify the HDD is detected and can be read and written normally Step 44 Check if the fault ...

Page 192: ...Network Video Recorder User Manual 191 UD09833B ...

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