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HIKVISION Ds-7604ni-e1, ds-7608ni-e1, User Manual

Introducing the HIKVISION Ds-7604ni-e1 and Ds-7608ni-e1 DVRs. Ensure optimal use of these advanced surveillance systems by downloading the free User Manual from our website. Learn how to easily operate and maximize the features of these products, all with the convenience of a comprehensive user manual available for download at manualshive.com.

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Network Video Recorder User Manual 

156 

11.2

 

Configuring Advanced Settings 

11.2.1

 

PPPoE Settings 

Purpose: 

Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). 

Steps: 

1.

 

Enter the 

Network Settings 

interface. 

Menu >Configuration> Network 

2.

 

Select the 

PPPoE 

tab to enter the PPPoE Settings interface, as shown in Figure 11. 3. 

 

Figure 11. 3

 

PPPoE Settings Interface 

 

3.

 

Check the 

PPPoE 

checkbox to enable this feature. 

4.

 

Enter 

User Name

 and 

Password 

for PPPoE access. 

 

The User Name and Password should be assigned by your ISP. 

5.

 

Click the 

Apply

 button to save and exit the interface.   

6.

 

After successful settings, the system asks you to reboot the device to enable the new settings, and the PPPoE 

dial-up is automatically connected after reboot. 

You can go to Menu >Maintenance>System Info >Network interface to view the status of PPPoE connection. 

Please refer to 

Chapter 14.1 Viewing System Information

 for PPPoE status. 

11.2.2

 

Configuring HIK Cloud P2P 

Purpose: 

HIK Cloud P2P provides the mobile phone application and as well the service platform page to access and manage 

your connected NVR, which enables you to get a convenient remote access to the surveillance system. 

Steps: 

1.

 

Enter the Network Settings interface. 

Menu > Configuration > Network 

2.

 

Select the 

Platform Access 

tab to enter the HIK Cloud P2P Settings interface.   

3.

 

Check the 

Enable 

checkbox to activate this feature.   

4.

 

(Optional) If required, select the checkbox of 

Custom

 and input the 

Server Address

. The default server 

address is 

dev.hicloudcam.com

.   

5.

 

To turn the

 Enable Stream Encryption

 on, you can select its checkbox.   

6.

 

Enter the 

Verification Code 

of the device.   

 

Summary of Contents for Ds-7604ni-e1, ds-7608ni-e1

Page 1: ...Network Video Recorder User Manual UD01084B ...

Page 2: ...entioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRI...

Page 3: ...rference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste ...

Page 4: ...safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with 100 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to technical specifications for detailed information Do not connect several devices to one power adapter as adapter ove...

Page 5: ...t is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the batter...

Page 6: ...ies Models DS 7600NI E1 E2 series DS 7604NI E1 DS 7608NI E1 DS 7616NI E1 DS 7604NI E1 4P DS 7604NI E1 4N DS 7608NI E2 DS 7616NI E2 DS 7632NI E2 DS 7608NI E2 8P DS 7616NI E2 8P DS 7616NI E2 16P DS 7632NI E2 8P DS 7632NI E2 16P DS 7608NI E2 8N DS 7616NI E2 8N DS 7632NI E2 8N DS 7616NI E2 16N DS 7632NI E2 16N DS 7700NI E4 series DS 7708NI E4 DS 7716NI E4 DS 7732NI E4 DS 7708NI E4 8P DS 7716NI E4 16P ...

Page 7: ...oup and manual switch and automatic cycle live view are also provided and the interval of automatic cycle can be adjusted Quick setting menu is provided for live view Motion detection video tampering VCA Video Content Analysis alarm video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and P...

Page 8: ...o data by USB or SATA device Export video clips when playback Management and maintenance of backup devices Alarm and Exception Configurable arming time of alarm input output Alarm for video loss motion detection VCA video tampering HDD full HDD error network disconnected IP confliction illegal login abnormal record and PoE power overload for the models support PoE interfaces only etc Alarm trigger...

Page 9: ...erse playback via RTSP Support accessing by the platform via ONVIF Remote search playback download locking and unlocking of the record files and the breakpoint resume is supported for downloading files Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control p...

Page 10: ... Logging in via Unlock Pattern 33 2 4 Using the Wizard for Basic Configuration 34 2 5 Login and Logout 39 2 5 3 User Login 39 2 5 4 User Logout 39 2 6 Adding and Connecting the IP Cameras 41 2 6 1 Activating the IP Camera 41 2 6 2 Adding the Online IP Cameras 42 2 6 3 Editing the Connected IP Cameras and Configuring Customized Protocols 46 2 6 4 Editing IP Cameras Connected to the PoE Interfaces 4...

Page 11: ... 1 Locking the Recording Files 87 5 10 2 Setting HDD Property to Read only 89 Chapter 6 Playback 91 6 1 Playing Back Record Files 92 6 1 1 Instant Playback 92 6 1 2 Playing Back by Normal Search 92 6 1 3 Playing Back by Event Search 95 6 1 4 Playing Back by Tag 97 6 1 5 Playing back by Smart Search 99 6 1 6 Playing Back by System Logs 101 6 1 7 Playing Back External File 103 6 1 8 Playing Back by ...

Page 12: ...arking Detection 142 9 11 Unattended Baggage Detection 142 9 12 Object Removal Detection 142 9 13 Audio Exception Detection 143 9 14 Sudden Scene Change Detection 144 9 15 Defocus Detection 144 9 16 PIR Alarm 144 Chapter 10 VCA Search 145 10 1 Face Search 146 10 2 Behavior Search 148 10 3 Plate Search 149 10 4 People Counting 150 10 5 Heat Map 152 Chapter 11 Network Settings 153 11 1 Configuring G...

Page 13: ...y Mask 193 13 3 Configuring Video Parameters 194 Chapter 14 NVR Management and Maintenance 195 14 1 Viewing System Information 196 14 2 Searching Export Log Files 197 14 3 Importing Exporting IP Camera Info 200 14 4 Importing Exporting Configuration Files 201 14 5 Upgrading System 202 14 5 1 Upgrading by Local Backup Device 202 14 5 2 Upgrading by FTP 202 14 6 Restoring Default Settings 204 Chapte...

Page 14: ... 223 DS 7600NI E2 N 224 DS 7604NI E1 4P and DS 7608NI E2 8P 225 DS 7600NI E2 P 226 16 2 Glossary 227 16 3 Troubleshooting 228 16 4 Summary of Changes 235 16 5 List of Compatible IP Cameras 237 16 5 1 List of Hikvision IP Cameras 237 16 5 2 List of Third party IP Cameras 244 ...

Page 15: ...Network Video Recorder User Manual 14 Chapter 1 Introduction ...

Page 16: ...arm disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode 2 IR Receiver Receiver for IR remote 3 DVD R W Slot for DVD R W 4 Alphanumeric Buttons Switches to the corresponding channel in live view or PTZ control mode Inputs numbers and characters in edit mode Switches between different channels in playback mode Turns blue when the correspon...

Page 17: ...n for five seconds to turn off audible key beep Starts wiper if applicable in PTZ control mode Shows hides the control interface in playback mode PREV FOCUS Switches between single screen and multi screen mode Adjusts the focus in conjunction with the A FOCUS button in PTZ control mode PTZ IRIS Enters the PTZ Control mode Adjusts the iris of the PTZ camera in PTZ control mode 7 Control Buttons DIR...

Page 18: ...DIRECTION Navigates between different fields and items in menus In the playback mode use the Up and Down buttons to speed up and slow down recorded video Use the Left and Right buttons to select the next and previous video files Cycles through channels in live view mode ENTER Confirms selection in any of the menu modes Checks the checkbox fields Plays or pauses the video playing in playback mode A...

Page 19: ... numeral 7 Enters letters PQRS Enters the manual record interface 8 TUV PTZ Enters numeral 8 Enters letters TUV Accesses PTZ control interface 9 WXYZ PRE V Enters numeral 9 Enters letters WXYZ Multi channel display in live view 0 A Enters numeral 0 Shifts the input methods in the editing text field Upper and lowercase alphabet symbols or numeric input Double presses the button to switch the main a...

Page 20: ...ttons No Name Description 1 Status Indicator Power Turns green when system is running Status Flickers red when data is being read from or written to HDD Tx Rx Flickers green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD ...

Page 21: ...he NVRs You may also pair an IR Remote to a specific NVR by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific DVR optional You can pair an IR Remote to a specific Hikvision DVR by creating a user defined Device ID This feature is useful when using multiple IR Remotes and DVRs On the DVR 1 Go to General More Settings 2 Type a number 255 digits maximum into the Device No...

Page 22: ...e password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 Input the user name 4 Press the Enter button 12 to accept input and dismiss the on screen keyboard 5 Use the Down Arrow button 12 to move to the Password field 6 Input password use on screen keyboard or numeric buttons 3 for numbers 7 Press the Enter button 12 to accept input and dismiss the on screen keyboard 8 Pres...

Page 23: ...b pages Switch between channels in Synchronous Playback mode Troubleshooting Remote Control Make sure you have installed batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Settings General More Settings by ...

Page 24: ...ider The operation of the mouse Table 1 5 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Dra...

Page 25: ...1 Soft Keyboard 1 Figure 1 2 Soft Keyboard 2 Figure 1 3 Soft Keyboard 3 Description of the buttons on the soft keyboard Table 1 6 Description of the Soft Keyboard Icons Icon Description Icon Description Number Lowercase Uppercase Uppercase Lowercase Symbols Backspace Switch the keyboard Space Positioning the cursor Exit Reserved ...

Page 26: ...put 4 HDMITM HDMITM video output connector 5 USB 3 0 interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 6 RS 232 Interface Connector for RS 232 devices 7 VGA DB9 connector for VGA output Display local video output and menu 8 RS 485 Interface Half duplex connector for RS 485 devices 9 ALARM IN Connector for alarm input ALARM OUT Connector f...

Page 27: ...10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch for turning on off the device 1...

Page 28: ...etwork Interface One 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch for turnin...

Page 29: ...Network Video Recorder User Manual 28 Chapter 2 Getting Started ...

Page 30: ...ply 2 Turn on the power switch on the rear panel if the device starts up for the first time or press the button on the front panel The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status...

Page 31: ...ds 2 Enter the administrator s username and password in the dialog box for authentication if required 3 Click the Yes button Do not press the button again when the system is shutting down Rebooting the NVR In the Shutdown menu you can also reboot the NVR Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 32: ... Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 2 Click OK to save the password ...

Page 33: ...owing interface to configure the device unlock pattern Figure 2 5 Set Unlock Pattern Steps 1 Use the mouse to draw a pattern among the 9 dots on the screen Release the mouse when the pattern is done Figure 2 6 Draw the Pattern Connect at least 4 dots to draw the pattern Each dot can be connected for once only 2 Draw the same pattern again to confirm it When the two patterns match the pattern is co...

Page 34: ... Figure 2 8 Re set the Pattern 2 3 2 Logging in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Configuring the Unlock Pattern Steps 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2 8 ...

Page 35: ...normal login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you have drawn the wrong pattern for more than 5 times the system will switch to the normal login mode automatically Figure 2 10 Normal Login Dialog Box 2 4 Using the Wizard for Basic Configuration Purpose After admin password is set the setup wizard pops up automatically It ...

Page 36: ... Exit button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click the Next button to enter the Date and Time Settings interface Figure 2 12 Date and Time Settings 3 After the time settings click Next button which takes you back to the Basic Network Setup Wizard interface ...

Page 37: ...Mbps self adaptive Ethernet interface for other models For the models have the PoE or built in switch network interfaces including DS 7600NI E1 E2 N DS 7600NI E1 E2 P and DS 7700NI E4 P series NVR the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built in switch network interface of the NVR 4 Click Next button after you configured the basic network paramet...

Page 38: ... the HDD click the Init button Initialization removes all the data saved in the HDD 3 Click Next button to enter the IP Camera Management interface 4 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive Before adding the camera make sure the IP camera to be added is in active status If the camera is in inactive status you can click the inactive...

Page 39: ...Video Recorder User Manual 38 Figure 2 17 IP Camera Management 5 Click Next button Configure the recording for the searched IP Cameras Figure 2 18 Record Settings 6 Click OK to complete the startup Setup Wizard ...

Page 40: ...19 Login Interface 2 Input Password 3 Click OK to log in The device gets locked for 60 seconds if the admin user performs 7 failed password attempts 5 attempts for the guest operator Figure 2 20 User Account Protection 2 5 4 User Logout Purpose After logging out the monitor turns to the live view mode and if you want to do some operation you need to enter user name and password tog in again Steps ...

Page 41: ...Video Recorder User Manual 40 Figure 2 21 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 42: ...terface For the IP camera detected online in the same network segment the Password status shows whether it is active or inactive Figure 2 22 IP Camera Management Interface 2 Click the inactive icon of the camera to enter the following interface to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch Figure 2 23 Activate th...

Page 43: ... or weekly can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 6 2 Adding the Online IP Cameras Purpose The main function of the NVR is to connect the network cameras and record the video got from it So before you can get a live view or record of the video you should add the network cameras to the connec...

Page 44: ...g textfiled and then click the Add button to add it OPTION 2 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface Figure 2 27 Adding IP Camera Interface 2 The online cameras with same network segment will be detected and displayed in the camera list 3 Select the IP camera from the list and click the bu...

Page 45: ... Management interface click the Custom Adding button to pop up the Add IP Camera Custom interface Figure 2 29 Custom Adding IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added If the IP camera to add has not been actiavated you can activate it from the IP camera list on the camera management interface 3 Optional Check the ch...

Page 46: ...the camera Upgrade the connected IP camera Security Show the security status of the camera to be active inactive or the password strength strong medium weak risk For the added IP cameras the Security status shows the security level of the password of camera strong password weak password and risk password Figure 2 30 Security Level of IP Camera s Password Enabling the Password of IP Camera Visible ...

Page 47: ... address protocol and other parameters Figure 2 32 Edit the Parameters Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click the...

Page 48: ... camera interface to enter the protocol management interface Figure 2 35 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocols Before customizing the protocol for the network camera you have to contact the manufactu...

Page 49: ... dropdown list please refer to Figure 2 36 Figure 2 36 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 6 4 Editing IP Cameras Connected to the PoE Interfaces This chapter is only applicable for the following models DS 7604NI E1 4P DS 7600NI E2 8P DS 7600NI E2 16P DS 7700NI E4 8P DS 7700NI E4 16P series NVR The PoE interfaces enables the NVR...

Page 50: ...ase the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 11 1 Configuring General Settings for detailed information Figure 2 38 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters ...

Page 51: ...Network Video Recorder User Manual 50 Figure 2 39 Edit IP Camera Interface Manual ...

Page 52: ...Network Video Recorder User Manual 51 Chapter 3 Live View ...

Page 53: ...creen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record continuous record motion detection sensor alarm or VCA a...

Page 54: ...rity level for the main and aux output is HDMI VGA When both the HDMI and VGA are connected the HDMI is used as main output and the VGA is used as the aux output When the aux output is enabled the main output cannot perform any operation and you can do some basic operation on the live view mode for the Aux output 3 2 1 Front Panel Operation on Live View The front panel operation is supported by DS...

Page 55: ...as Playback Enter the playback interface and start playing back the video of the selected channel immediately Output Mode Four modes of output supported including Standard Bright Gentle and Vivid The dwell time of the live view configuration must be set before using Start Auto switch If the corresponding camera supports intelligent function the Reboot Intelligence option is included when right cli...

Page 56: ...on Close Instant Playback only shows the record in last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom is for zooming in the live image You can zoom in the image to different proportions 1 to16X by moving the sliding bar from to You can also scroll the mouse wheel to control the zoom in out Figure 3 3 Digital Zoom Image Settings icon can be...

Page 57: ...lanced Fluency Figure 3 5 Live View Strategy Move the mouse onto the icon to show the real time stream information including the frame rate bitrate resolution and stream type Figure 3 6 Information 3 3 Adjusting Live View Settings Purpose Live View settings can be customized according to different needs You can configure the output interface dwell ...

Page 58: ...etween switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Volume Adjust the volume of live view playback and two way audio for the selected output interface Event Output Designates the output to show event video Full Screen Monitoring Dwell Time The time in seconds to show alarm event screen 2 Setting Cameras...

Page 59: ...em software in order to decrease the bandwidth requirement without affecting the image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 9 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitr...

Page 60: ...Network Video Recorder User Manual 59 Chapter 4 PTZ Controls ...

Page 61: ...g of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General 3 Choose the camera for PTZ setting in the Camera dropdown list 4 Enter the parameters of the PTZ camera ...

Page 62: ...Network Video Recorder User Manual 61 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings ...

Page 63: ... the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Clear button to clear the location information of the preset or cli...

Page 64: ... of the PTZ control Figure 4 4 PTZ Panel General 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are corresponding to the presets The presets can be set f...

Page 65: ...can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols Purpose Calling a patrol makes the PTZ to move according the predefined patrol path Steps 1 Click the button PTZ in the lower right corner of the PTZ setting...

Page 66: ...ding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ...

Page 67: ...r Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 10 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to the cor...

Page 68: ...ntrol icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboo...

Page 69: ...lick the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome moves to the predefined preset 1 location after the park time The park ti...

Page 70: ... In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus I...

Page 71: ...Network Video Recorder User Manual 70 Chapter 5 Recording Settings ...

Page 72: ... HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter 12 4 Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording Figure 5 2 HDD...

Page 73: ...or the scheduled time For example when an alarm triggered recording ends at 11 00 if you set the post record time as 5 seconds it records till 11 00 05 Expired Time The expired time is the longest time for a record file to be kept in the HDD if the deadline is reached the file will be deleted You can set the expired time to 0 and then the file will not be deleted The actual keeping time for the fi...

Page 74: ...DD You must configure the redundant HDD in HDD settings For detailed information see Chapter12 3 2 Setting HDD Property The parameters of Main Stream Event are read only 3 Parameters Settings for Sub stream 1 Enter the Sub stream tab page Figure 5 5 Sub stream Parameters 2 Configure the parameters of the camera 3 Click Apply to save the settings ...

Page 75: ...t color icons Continuous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click ...

Page 76: ... Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 5 5 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule steps to schedule recor...

Page 77: ...igure 5 9 Draw the Schedule II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings ...

Page 78: ... a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 10 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Ful...

Page 79: ...g 5 Select the channels which you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter 5 2 Configuring Recording Schedule ...

Page 80: ...s 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 13 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 14 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings ...

Page 81: ...ck to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 16 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter 5 2 Configuring Recording Schedule...

Page 82: ...king detection unattended baggage detection object removal detection audio loss exception detection sudden change of sound intensity detection and defocus detection Steps 1 Enter the VCA settings interface and select a camera for the VCA settings Menu Camera VCA Figure 5 17 VCA Settings 2 Configure the detection rules for VCA events For details see the step 2 in Chapter 9 VCA Alarm 3 Click the ico...

Page 83: ... set parameters for the manual record Using manual record you need to manually cancel the record The manual recording is prior to the scheduled recording Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 19 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change ...

Page 84: ...y Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 21 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedule setti...

Page 85: ...the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 23 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 12 3 2 Setting HDD Property There should be at least anoth...

Page 86: ...eo Recorder User Manual 85 Figure 5 24 Record Parameters 2 Check the checkbox of Redundant Record 3 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 87: ...enu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files in the HDD group 1 Select Advanced on the left bar 2 Choo...

Page 88: ...erface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 27 Normal Playback 3 During playback click the button to lock the current recording file In the multi channel playback mde clicking the button will lock all the record files related to the playback channels 4 You can click the button to pop up the file manageme...

Page 89: ...ick to change it to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 29 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results ...

Page 90: ...urn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figure 5 31 Unlocking Attention 5 10 2Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 32 HDD General 2 Click to edit the HDD you want to protect ...

Page 91: ...ave settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one ...

Page 92: ...Network Video Recorder User Manual 91 Chapter 6 Playback ...

Page 93: ...el Step Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel Enter the Playback interface Right click a channel in live view mode and select Playback fro...

Page 94: ... back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 3 Playback Calendar If there are record files for that camera in that day in the calendar the icon for that day ...

Page 95: ...ates the start end time of the recorded video files The indicates the smart playback time bar and the indicates the normal playback time bar Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Item Button Operation Button Operation Smart Search Set full screen for motion det...

Page 96: ...y the time bar in 2 hours Play the time bar in 6 hours Play the time bar in 24 hours Please refer to the Chapter 3 2 4 Fisheye Expansion for the description and operation of the fisheye expansion The playing speed of 256X is supported 6 1 3 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type e g alarm input motion detection and VCA Step...

Page 97: ...efer to Chapter 9 VCA Alarm 5 Select the camera s for searching and set the Start time and End time 6 Click Search button to get the search result information You may refer to the right side bar for the result 7 Select a result item and click button to play back the file Pre play and post play can be configured 8 Enter the Synch Playback interface to select the camera s for synchronous playback Fi...

Page 98: ...ing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for record files and position time point Before playing back by tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Refer to Chapter 6 1 1 for the detailed information about searching and play...

Page 99: ...to a single video file 3 Tag management Click button to enter the File Management interface and click Tag to manage the tags You can check edit and delete tag s Figure 6 10 Tag Management Interface Playing back by Tag Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface ...

Page 100: ...button to play back the selected tag file You can click the Back button to back to the search interface Figure 6 12 Interface of Playback by Tag Pre play and post play can be configured You can click or button to select the previous or next tag Please refer to Table 6 1 for the description of buttons on the toolbar 6 1 5 Playing back by Smart Search Purpose ...

Page 101: ...by checking the checkbox of it You may enter the motion detection configuration interface by Configuration Advanced Configuration Events Intrusion Detection Figure 6 13 Setting Intrusion Detection on IP Camera 2 Configure the required parameters of intrusion detection including area arming schedule and linkage methods Refer to the user manual of smart IP camera for detailed instructions Steps 1 En...

Page 102: ...e mouse to set the detection area manually You can also click the button to set the full screen as the detection area 7 Click to search and play the matched video files 8 Optional You can click to filter the searched video files by setting the target characters including the gender and age of the human and whether he she wears glasses Figure 6 15 Set Result Filter 6 1 6 Playing Back by System Logs...

Page 103: ...rd file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 17 Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 104: ...n the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 19 Interface of External File Playback ...

Page 105: ... corner of the page to enter the Sub periods Playback interface 3 Select a date and start playing the video file 4 Select the Split screen Number from the dropdown list Up to 16 screens are configurable Figure 6 20 Interface of Sub periods Playback According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there ar...

Page 106: ...playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar Using the Front Panel Click the button to set the speed to Single frame One click on button one click on the playback screen or Enter button on the front panel represents playback or reverse playb...

Page 107: ...er the playback interface and start to play the video files Figure 6 22 Playback Interface 2 Use the mouse to hold and drag through the playing time bar to fast view the video files 3 Release the mouse to the required time point to enter the full screen playback The fast view is supported only in the 1X single camera playback mode 6 2 4 Digital Zoom Steps 3 Click the button on the playback control...

Page 108: ...s and tags you have added in the playback mode Steps 1 Enter the playback interface 2 Click on the toolbar to enter the file management interface 3 Figure 6 24 File Management 4 You can view the saved video clip lock unlock the files and edit the tags which you added in the playback mode If required select the items and click Export All or Export to export the clips files tags to local storage dev...

Page 109: ...Network Video Recorder User Manual 108 Chapter 7 Backup ...

Page 110: ...k Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Select the format of the log files to be exported Up to 9 formats are selectable 3 Click the Export to start exporting Here we use USB Flash Drive and please refer to the next section Norma...

Page 111: ... using USB1 1 Stay in the Exporting interface until all record files are exported Figure 7 3 Export Finished 4 Check backup result The Player player exe will be exported automatically during record file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 ...

Page 112: ... Normal 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The matched video files are displayed in Chart or List display mode Figure 7 5 Normal Video Search for Backup 4 Select video files or pictures from the Chart or List to export Click to play the record file if you want to check it Check the checkbox before the record files you ...

Page 113: ...ant to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 7 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up messa...

Page 114: ...s USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Select the event type to alarm input motion or VCA Figure 7 9 Event Search for Backup 4 Set search condition and click Search button to enter the search result interface The matched video files are displayed i...

Page 115: ...uring Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons or in the playback toolbar to start or stop clipping record file s 3 Click the to enter the file management interface Figure 7 11 Video Clips Export Interface 7 Export the video clips in p...

Page 116: ...Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if you want to delete it Click Erase button if you want to erase the files from a re writable CD DVD Click Format button to format the backup device If the inserted storage device is not recognized Click the Refresh button Reconnect device Check for c...

Page 117: ...Network Video Recorder User Manual 116 Chapter 8 Alarm Settings ...

Page 118: ...e motion detection is enabled and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface By default the feature of Dynamic Analysis for Motion is enabled When the motion detection triggered frame green for the moving targets in the motion detection area will be displayed on the live video 3 Click Trigger Channel tab and select one or more ...

Page 119: ... within each day 3 Click Apply to save the settings Time periods shall not be repeated or overlapped Figure 8 3 Set Arming Schedule of Motion Detection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter 8 6 Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detec...

Page 120: ...8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm is input and click A...

Page 121: ... of the alarm input please refer to Chapter 8 6 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patro...

Page 122: ...Network Video Recorder User Manual 121 inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 123: ...box of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Arming ...

Page 124: ...Network Video Recorder User Manual 123 5 Click the OK button to complete the video loss settings of the channel ...

Page 125: ...dling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling acti...

Page 126: ...Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter 8 6 Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 127: ... ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE power PoE Power Overload is only supported by DS 7600NI E1 4P DS 7600NI E2 8P and DS 7700NI E4 P series NVR Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Excepti...

Page 128: ...ation Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 15 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA and HDMITM monitor display in full screen the video image from the alarming ch...

Page 129: ...tion Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 11 2 8 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set the ar...

Page 130: ...teps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 18 Copy Settings of Alarm Output ...

Page 131: ...alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 19 Cle...

Page 132: ...Network Video Recorder User Manual 131 Chapter 9 VCA Alarm ...

Page 133: ...lick the checkbox of Save VCA Picture to save the captured pictures of VCA detection Figure 9 1 Face Detection 3 Select the VCA detection type to Face Detection 4 Click to enter the face detection settings interface Configure the trigger channel arming schedule and linkage action for the face detection alarm Please refer to step3 step5 of Chapter 8 1 Setting Motion Detection Alarm for detailed ins...

Page 134: ...Network Video Recorder User Manual 133 6 Click Apply to activate the settings ...

Page 135: ...ings interface Menu Camera VCA 2 Select the camera to configure the VCA You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection 3 Select the VCA detection type to Vehicle Detection 4 Check the Enable checkbox to enable this function Figure 9 3 Set Vehicle Detection 5 Click to configure the trigger channel arming schedule and linkage actions for the Blacklist W...

Page 136: ...etwork Video Recorder User Manual 135 Figure 9 4 Rule Settings 7 Click Save to save the settings Please refer to the User Manual of Network Camera for the detailed instructions for the vehicle detection ...

Page 137: ...kage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or A B A B Only the arrow on the B side shows when an object going across the configured line with both direction can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be ...

Page 138: ...Network Video Recorder User Manual 137 Up to 4 rules can be configured Figure 9 6 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings ...

Page 139: ...the region When the duration of the object in the defined detection area is longer than the set time the alarm will be triggered 2 Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The value of the sensitivity defines the size of the object which can trigger the alarm The higher the value is the more easily the detection alarm can be triggered 3 Percentage Range 1 ...

Page 140: ...Network Video Recorder User Manual 139 Figure 9 8 Draw Area for Intrusion Detection 8 Click Apply to save the settings ...

Page 141: ...ance Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the sensitivity of the region entrance detection Sensitivity Range 0 100 The higher the value is the more easily the detection alarm can be triggered 7 Click and draw a quadrilat...

Page 142: ... in the region If you set the value as 5 alarm is triggered after the object loitering in the region for 5s and if you set the value as 0 alarm is triggered immediately after the object entering the region Up to 4 rules can be configured 9 8 People Gathering Detection Purpose People gathering detection alarm is triggered when people gather around in a pre defined virtual region and a series of act...

Page 143: ...on for 10s Up to 4 rules can be configured 9 11 Unattended Baggage Detection Purpose Unattended baggage detection function detects the objects left over in the pre defined region such as the baggage purse dangerous materials etc and a series of actions can be taken when the alarm is triggered Please refer to the Chapter 9 4 Intrusion Detection for operating steps to configure the unattended baggag...

Page 144: ...o configure the VCA You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection 3 Select the VCA detection type to Audio Exception Detection 4 Click to configure the trigger channel arming schedule and linkage action for the face detection alarm 5 Click the Rule Settings button to set the audio exception rules Figure 9 10 Set Audio Exception Detection Rules 1 Chec...

Page 145: ... can be taken when the alarm is triggered Please refer to the Chapter 9 1 Face Detection for operating steps to configure the defocus detection The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is the more easily the defocus image can trigger the alarm 9 16 PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detector s fiel...

Page 146: ...Network Video Recorder User Manual 145 Chapter 10 VCA Search ...

Page 147: ...Search interface to search the picture and play the picture related video file according to the specified conditions Before you start Please refer to Section 9 1 Face Detection for configuring the face detection Steps 1 Enter the Face Search interface Menu VCA Search Face Search 2 Select the camera s for the face search Figure 10 1 Face Search 3 Specify the start time and end time for search the c...

Page 148: ...icture item and click to play it You can also click to stop the playing or click to play the previous next file 6 If you want to export the captured face pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all face pictures to the storage device Please refer to Chapter 7 Backup for the operation of expo...

Page 149: ...havior search 3 Specify the start time and end time for searching the matched pictures Figure 10 4 Behavior Search Interface 4 Select the VCA detection type from the dropdown list including the line crossing detection intrusion detection unattended baggage detection object removal detection region entrance detection region exiting detection parking detection loitering detection people gathering de...

Page 150: ... captured pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all pictures to the storage device 10 3 Plate Search Purpose You can search and view the matched captured vehicle plate picture and related information according to the plate searching conditions including the start time end time country and ...

Page 151: ...ep7 Step8 of Section 10 1 Face Search for the operation of the search results 10 4 People Counting Purpose The Counting is used to calculate the number of people entered or left a certain configured area and form in daily weekly monthly annual reports for analysis Steps 1 Enter the Counting interface Menu VCA Search Counting 2 Select the camera for the people counting 3 Select the report type to D...

Page 152: ...Network Video Recorder User Manual 151 Figure 10 7 People Counting Interface 6 You can click the Export button to export the statistics report in excel format ...

Page 153: ...Menu VCA Search Heat Map 2 Select the camera for the heat map processing 3 Select the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the statistics time Figure 10 8 Heat Map Interface 5 Click the Counting button to export the report data and start heat map statistics and the results are displayed in graphics marked in different colors As shown in the figure above r...

Page 154: ...Network Video Recorder User Manual 153 Chapter 11 Network Settings ...

Page 155: ...v4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server For the models which have the PoE or built in switch network interfaces including DS 7600NI E1 E2 N DS 7600NI E1 E2 P and DS 7700NI E4 P series NVR the internal NIC IPv4 address should be configured for the cameras connec...

Page 156: ...rwarded through the default route Net fault Tolerance Mode The two NIC cards use the same IP address and you can select the Main NIC to LAN1 or LAN2 By this way in case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Figure 11 2 Net Fault tolerance Working Mode ...

Page 157: ...automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter 14 1 Viewing System Information for PPPoE status 11 2 2Configuring HIK Cloud P2P Purpose HIK Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected NVR which enables you to...

Page 158: ...k connect com For more operation instructions please refer to the help file on the official website www hik connect com 11 2 3Configuring DDNS Purpose If your NVR is set to use PPPoE as its default network connection you may set Dynamic DNS DDNS to be used for network access Prior registration with your ISP is required before configuring the system to use DDNS Steps 1 Enter the Network Settings in...

Page 159: ...main obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 11 6 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 11 7 PeanutHull Settings Interface NO IP Enter the account information in the corresponding fields Refer to the DynDNS settings 1 Enter Server Address for NO IP ...

Page 160: ...ik online com 3 Enter the Device Domain Name You can use the alias you registered in the HiDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the HiDDNS server first and then enter the alias to the Device Domain Name in the NVR you ...

Page 161: ...r Manual 160 Figure 11 10 Register an Account 2 Click to register an account if you do not have one and use the account to log in Figure 11 11 Register an Account 3 In the Device Management interface click to register the device ...

Page 162: ...n Name on the device or the Device Name on the HiDDNS server Example http www hik online com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www hik online com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 11 for the mapped HTTP port No OPTION 2 Access the devices via iVMS 4200 For iVMS 4200 in the Add...

Page 163: ...esponding directory of your PC Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NTP tab to enter the NTP Settings interface as shown in Figure 11 14 Figure 11 14 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this...

Page 164: ...nu Configuration Network 2 Select the SNMP tab to enter the SNMP Settings interface as shown in Figure 11 15 Figure 11 15 SNMP Settings Interface 3 Check the SNMP checkbox to enable this feature 4 The enabling of SNMP may cause security problems Click Yes to continue or No to cancel the operation Figure 11 16 SNMP Settings Interface 5 When you choose the Yes option in step4 configure the following...

Page 165: ...gh network A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 When adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP RTSP Port The RTSP Real Time Streaming Protocol is a network control protocol designed for u...

Page 166: ... web browser input the IP address of device and the web server will select the language automatically according to the system language and maximize the web browser 2 Input the correct user name and password and click Login button to log in the device 3 Enter the HTTPS settings interface Configuration Remote Configuration Network Settings HTTPS 4 Create the self signed certificate or authorized cer...

Page 167: ...The system can be configured to send an Email notification to all designated users if an alarm event is detected etc an alarm or motion event is detected or the administrator password is changed Before configuring the Email settings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depen...

Page 168: ... to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL here Interval The interval refers to the time...

Page 169: ...etwork Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 11 25 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list OPTION 1 Auto If you select Auto the Port Mapping items are read only and the external ports are set by the router automatically Steps 1 Select Auto in the...

Page 170: ...ave the settings 4 You can click Refresh button to get the latest status of the port mapping Figure 11 28 UPnP Settings Finished Manual Manual Mapping If your router does not support the UPnPTM function perform the following steps to map the port manually in an easy way Before you start Make sure the router support the configuration of internal port and external port in the interface of Forwarding...

Page 171: ...nal Source Port with the external port value and other required contents Each item should be corresponding with the device port including server port http port RTSP port and https port Figure 11 30 Setting Virtual Server Item The above virtual server setting interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have...

Page 172: ...e Save button to save the setting 4 Enter the IP camera management interface of NVR The Connect column appears on the right most side of the camera list as shown in the Figure 11 32 Configuration Remote Configuration Camera Management IP Camera Figure 11 32 Connect to IP Camera 5 Click the link and the page of IP camera management appears ...

Page 173: ...n real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 11 33 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 174: ...field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 11 35 Figure 11 35 Testing Result of Network Delay and Packet Loss 11 4 2Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be e...

Page 175: ... incorrect Figure 11 36 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 37 Figure 11 37 Packet Export Attention Up to 1M data can be exported each time 11 4 3Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Step ...

Page 176: ...f the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 4 4Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab ...

Page 177: ... Figure 11 40 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 178: ...Network Video Recorder User Manual 177 Chapter 12 HDD Management ...

Page 179: ...HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 12 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 12 3 Confirm Initialization 4 Select the OK button to start initialization Figure 12 4 Status changes to Initializing 5 After th...

Page 180: ...Network Video Recorder User Manual 179 Figure 12 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 181: ...erface as shown in Figure 12 7 Figure 12 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fiel...

Page 182: ... the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 12 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization ...

Page 183: ...Network Video Recorder User Manual 182 Figure 12 10 Initialize Added NetHDD ...

Page 184: ...rface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 12 11 Figure 12 11 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 12 12 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon ...

Page 185: ...W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 12 3 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so ...

Page 186: ... Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 187: ...the storage capacity in the text fields of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera menu as shown in Figure 12 17 Figure 12 17 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the checkbox of IP Camera to select all ...

Page 188: ... displayed on the list as shown in Figure 12 18 Figure 12 18 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information interface Menu Mainte...

Page 189: ...T information list as shown in Figure 12 20 Figure 12 20 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkbo...

Page 190: ...Network Video Recorder User Manual 189 Figure 12 21 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 191: ... the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 12 22 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter 8 6 Setting Alarm Response Actions Figure 12 22 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 192: ...Network Video Recorder User Manual 191 Chapter 13 Camera Settings ...

Page 193: ...nu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 13 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the App...

Page 194: ...y mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 13 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding C...

Page 195: ...meters 3 Adjust the slider or click on the up down arrow to set the value of the brightness contrast or saturation 4 Select the Enable Rotate function to Clockwise 270 degrees or OFF When OFF is selected the image is restored to original 5 Select the Mirror Mode to Left Right Up Down Center or OFF When OFF is selected the image is restored to original The Rotate and Mirror functions must be suppor...

Page 196: ...Network Video Recorder User Manual 195 Chapter 14 NVR Management and Maintenance ...

Page 197: ... the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Figure 14 1 Device Information Interface ...

Page 198: ...n be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 14 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below ...

Page 199: ...button of each log or double click it to view its detailed information as shown in Figure 14 4 And you can also click the button to view the related video files if available Figure 14 4 Log Details 6 If you want to export the log files click the Export button on the Search Result interface to enter the Export menu as shown in Figure 14 5 ...

Page 200: ...of the log files to be exported Up to 9 formats are selectable 9 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to NVR before operating log export ...

Page 201: ...ng the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select the...

Page 202: ...arameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 14 6 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the N...

Page 203: ... in Figure 14 7 Figure 14 7 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 14 5 2Upgrading by FTP Purpose Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and copy the firmware...

Page 204: ... FTP tab to enter the local upgrade interface as shown in Figure 14 8 Figure 14 8 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 205: ...ll parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings The device will reboot auto...

Page 206: ...Network Video Recorder User Manual 205 Chapter 15 Others ...

Page 207: ...yperTerminal The serial port parameters must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 15 1 RS 232 Settings Interface 2 Co...

Page 208: ...pointer speed through the Menu Configuration General interface Steps 1 Enter the General Settings interface Menu Configuration General 2 Select the General tab Figure 15 2 General Settings Interface DS 8600NI Figure 15 3 General Settings Interface DS 7600NI and DS 7700NI 3 Configure the following settings Language The default language used is English ...

Page 209: ...ution and HDMI resolution respectively And up to 4K 3840 2160 resolution is selectable for the HDMI output Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable Enable Wizard Enable disable the Wizard when the device starts up Enable Passwor...

Page 210: ...er the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 15 4 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 211: ...name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output ...

Page 212: ...ce for the first time The Administrator has the permission to add and delete user and configure user parameters 15 5 1Adding a User Steps 1 Enter the User Management interface Menu Configuration User Figure 15 6 User Management Interface 2 Click the Add button to enter the Add User interface Figure 15 7 Add User Menu 3 Enter the information for new user including User Name Password Confirm Level a...

Page 213: ...el has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it only all...

Page 214: ...d the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Remote Shutdown Reboot Remotely shutting down or rebooting the NVR Camera Configuration Remote Live View Remotely ...

Page 215: ...3Editing a User For the added user accounts you can edit the parameters Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be edited from the list as shown in Figure 15 10 3 Click the icon to enter the Edit User interface as shown in Figure 15 11 Figure 15 11 Edit User Operator Guest ...

Page 216: ...firm STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system res...

Page 217: ...216 Figure 15 13 Set Unlock Patter for Admin User 6 Click the OK button to save the settings and exit the menu 7 For the Operator or Guest user account you can also click the button on te user management interface to edit the permission ...

Page 218: ...Network Video Recorder User Manual 217 Chapter 16 Appendix ...

Page 219: ...utput 1 ch RCA Linear 1kΩ Decoding Live view Playback resolution 6MP 5MP 3MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Capability 4 ch 1080p 8 ch 720p 5 ch 1080p 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 1 SATA interface for 1 HDD Capacity Up to 4TB for each disk External interf...

Page 220: ...1 ch RCA Linear 1kΩ Decoding Live view Playback resolution 6MP 5MP 3MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Capability 8 ch 720p 5 ch 1080p 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 2 SATA interfaces for 2 HDDs Capacity Up to 4TB for each disk External interface Network int...

Page 221: ...ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 4 SATA interfaces for 2 HDDs 1 DVD R W default or 4HDDs eSATA Optional 1 eSATA interface Capacity Up to 6TB capacity for each HDD External interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface Serial interface RS 232 and ...

Page 222: ...F DCIF 2CIF CIF QCIF Capability 8 ch 720p 5 ch 1080p 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 4 SATA interfaces for 2 HDDs 1 DVD R W default or 4 HDDs eSATA Optional 1 eSATA interface Capacity Up to 6TB capacity for each HDD External interface Network interface 2 RJ 45 10 100 1000 Mb...

Page 223: ...IF DCIF 2CIF CIF QCIF Capability 8 ch 720p 5 ch 1080p 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 8 SATA interfaces for 4 HDDs 1 DVD R W default or 8 HDDs eSATA Optional 1 eSATA interface Capacity Up to 6TB capacity for each HDD External interface Network interface 2 RJ 45 10 100 1000 M...

Page 224: ...0P VGA 4CIF DCIF 2CIF CIF QCIF Capability 4 ch 1080p 8 ch 720p 5 ch 1080p Hard disk SATA 1 SATA interface for 1 HDD 2 SATA interfaces for 2 HDDs Capacity Up to 4TB for each disk Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS External interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface 4 independent ...

Page 225: ...w Playback resolution 6MP 5MP 3MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Capability 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 2 SATA interfaces for 2 HDDs Capacity Up to 4TB for each disk External interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet int...

Page 226: ...apability 4 ch 1080p 8 ch 720p 5 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 1 SATA interface for 1 HDD 2 SATA interfaces for 2 HDDs Capacity Up to 4TB for each disk External interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface USB interface 1 USB 2 0 and 1 USB 3 0 Alarm in...

Page 227: ...MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Capability 16 ch 4CIF 12 ch 720p 6 ch 1080p Network management Network protocols TCP IP DHCP PPPoE HIK Cloud P2P DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 2 SATA interfaces for 2 HDDs Capacity Up to 4TB for each disk External interface Network interface 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface USB interface 1 USB 2 0 ...

Page 228: ...DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym f...

Page 229: ...ible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Guide for the HDD installation s...

Page 230: ...t the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connected with IP camera and NVR Steps 1 Verify the IP camera a...

Page 231: ...es can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons a Poor networ...

Page 232: ... 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performance tab ...

Page 233: ...nel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command...

Page 234: ...ondition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process ...

Page 235: ...Network Video Recorder User Manual 234 ...

Page 236: ... Fast View Updated Optimize the playback interface Chapter 6 Playback Update the digital zoom operation in image Chapter 3 2 3 Quick Setting Toolbar in Live View Mode Chapter 6 2 2 Digital Zoom Deleted Delete the PPPoE settings Delete Chapter 11 2 1 Configuring PPPoE Settings Version 3 4 0 Added Support up to 36 screen display mode for 32 ch NVR Chapter 3 3 Adjusting Live View Settings Add the fea...

Page 237: ...interface of right click menu Chapter 3 2 2 Optimize the interface of PTZ control panel Chapter 4 Optimize the interface of record parameters Chapter 5 Update the interface of recording schedule Chapter 5 Optimize the Device Info interface by adding QR Code Chapter 16 1 Version 3 0 6 Updated Optimize the PTZ control panels and operations Chapter 4 Change the ezviz Cloud to EZVIZ Cloud P2P Chapter ...

Page 238: ...CD2632F I V5 3 0 build150327 2048 1536 DS 2CD2632F IS V5 3 0 build150327 2048 1536 DS 2CD2710F I V5 3 0 build150327 1920 1080 DS 2CD2720F I V5 3 0 build150327 1920 1080 DS 2CD4010F V5 3 0 build150327 1920 1080 DS 2CD4012F V5 3 0 build150327 1280 1024 DS 2CD4026FWD V5 3 0 build150327 1920 1080 DS 2CD4026FWD SDI V5 3 0 build150327 1920 1080 DS 2CD4032FWD V5 3 0 build150327 2048 1536 DS 2CD4065F V5 3...

Page 239: ...721 1280 960 DS 2CD852MF E V2 0 build 110614 1600 1200 V2 0 build 110426 V2 0 build 100521 DS 2CD855F E V5 2 0 build 140721 1920 1080 DS 2CD862MF E V2 0 build 110614 1280 960 V2 0 build 110426 V2 0 build 100521 DS 2CD863PF NF E V5 2 0 build 140721 1280 960 DS 2CD864FWD E V5 2 0 build 140721 1280 720 DS 2CD876MF BF E V4 0 3 build120913 1600 1200 DS 2CD877BF V4 0 3 build120913 1920 1080 DS 2CD886MF ...

Page 240: ...600 1200 iDS 2CD9361 V4 0 0 build150213 2752 2208 iDS 2CD9022 V4 0 0 build150213 1920 1080 iDS 2CD9025 V3 8 2 build141114 1920 1080 iDS 2CD9022 SZ V4 0 0 build150213 1920 1080 DS 2CD9125 KS V3 8 1 build150113 1920 1080 SD Encoder DS 6501HCI V1 0 1 build130607 352 288 DS 6501HCI SATA V1 0 1 build130607 352 288 DS 6501HFI V1 0 1 build130607 704 576 DS 6501HFI SATA V1 0 1 build130607 704 576 DS 6502H...

Page 241: ... V5 2 8 build150124 1280 960 DS 2DF5274 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 iDS 2DF5274 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 DS 2DM5274 A A3 V5 2 8 build150124 1280 960 DS 2DF7276 A D AF V5 2 8 build150124 1280 960 iDS 2DF7276 A D AF V5 2 8 build150124 1280 960 DS 2DF5276 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 iDS 2DF5276 A D A3 D3 AF A3F V5 2 8 build150124 1280 960 DS 2DF72...

Page 242: ...A D A3 D3 AF A3F V5 2 8 build150124 1920 1080 DS_2DF7230I5 AW V5 2 8 build150124 1920 1080 DS 2AF7220 A D V5 2 8 build150124 1920 1080 DS 2AF7230 A D V5 2 8 build150124 1920 1080 DS 2AF5220 A D V5 2 8 build150124 1920 1080 DS 2AF5230 A D V5 2 8 build150124 1920 1080 iDS 2DF5220S D4 JY V5 2 8 build150124 1920 1080 DS 2DF7268 A V5 2 8 build150124 704 576 DS 2DF5268 A V5 2 8 build150124 704 576 DS 2D...

Page 243: ... build150128 1280 720 DS 2DE4172 A V5 2 10 build150128 1280 720 DS 2DE7194 A A3 V5 2 10 build150128 2048 1536 DS 2DE5194 A A3 V5 2 10 build150128 2048 1536 DS 2DF1 518 V3 2 0 build131223 704 576 DS 2DM1 718 V3 2 0 build131223 704 576 DS 2DM1 518 V3 2 0 build131223 704 576 DS 2DF1 718 V3 2 0 build131223 704 576 DS 2DF1 514 V3 2 0 build131223 704 576 DS 2DF1 714 V3 2 0 build131223 704 576 DS 2DY9174...

Page 244: ...80 DS 2ZCN3007 B V5 2 7 build141107 1920 1080 DS 2ZMN2007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 B V5 2 7 build141107 1920 1080 DS 2ZMN0407 V5 2 7 build141107 1920 1080 DS 2ZMN3207 V5 2 7 build141107 1920 1080 DS 2ZMN2008 V5 2 7 build141107 2048 1536 DS 2ZCN2008 V5 2 7 build141107 2048 1536 DS 2ZMN3007 S V5 2 2 build141113 1920 1080 DS 2ZCN3007 S V5 2 2 b...

Page 245: ... 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 704 576 Only AXIS is supported M3014 ONVIF compatibility 5 21 1 1280 800 P3301 ONVIF compatibility 5 11 2 768 576 Only AXIS is supported P3304 ONVIF compatibility 5 20 1440...

Page 246: ...ication 1 66 Image data 1 03 640 360 WV SP102 ONVIF compatibility Application 1 66 Image data 1 03 640 480 WV SP509 ONVIF compatibility Application 1 30 Image data 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW558 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW355 ONVIF compatibility Application 1 66 Image data 1 04 1280 960 WV SW35...

Page 247: ...03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNC RH124 ONVIF compatibility 1 73 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compatibility 0107a 1280 800 IP8161 ONVIF compatibility 0104a 1600 1200 IP8331 ONVIF compatibility 0102a 640 480 IP8332 ONVIF compatibility 0105b 1280 ...

Page 248: ...Network Video Recorder User Manual 247 ...

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