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HIKVISION DS-2AE7232TI-A User Manual Download Page 44

HD-TVI Speed Dome DS-2AE7232TI-A User Manual 

UM THD DS-2AE7232T-x 020519NA 

44 

•

 

Troubleshooting RS-485 Communication 

Problem 

Possible Reasons 

To Solve the Problem 

The speed 

dome does the 

self-test 

action, but 

cannot be 
controlled 

remotely 

1. The speed dome address or baud rate 

does not match those of the remote 
control device 

1. Adjust the remote control device 

address and baud rate to match those 
of the speed dome 

2. The RS-485+ connects to the 

interface RS-485- and RS-485- 
connects to the interface RS-485+ 

2. Connect the RS-485+ to the interface 

RS-485+ and RS-485- to the interface 
RS-485- 

3. The RS-485 wire is disconnected 

3. Reconnect the RS-485 wire tightly 

4. RS-485 wire is broken 

4. Change a RS-485 wire 

The speed 

dome can be 

controlled, but 

not smoothly 

1. The connection is loose 

1. Reconnect the RS-485 wire tightly 

2. RS485+ or RS485-wire is broken 

2. Change an RS-485 wire 

3. The speed dome is too far from the 

remote control device 

3. Add a terminal resistor 

4. Too many speed domes are 

connected 

4. Add an RS-485 distributor 

 

 

 

Summary of Contents for DS-2AE7232TI-A

Page 1: ...HD TVI Speed Dome DS 2AE7232TI A User Manual ...

Page 2: ...BLE LAW HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THIS MANUAL HIKVISION DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MANUAL OR THE CORRECTNESS ACCURACY OR RELIABILITY OF INFORMATION CONTAINED HEREIN YOUR USE OF THIS MANUAL AND ANY RELIANCE ...

Page 3: ...llowing two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2014 35 E...

Page 4: ...sumption cannot be less than the required value Do not connect several devices to one power adapter as an adapter overload may cause over heating and can be a fire hazard If the product is installed on a wall or ceiling the device should be firmly fixed Toreduce the risk of fire or electrical shock do not expose an indoor product to rain or moisture This installation should be made by a qualified ...

Page 5: ...ons otherwise fire or electrical shock may occur Refer to the Specification for operatingtemperature details Toavoid heat accumulation good ventilation is required for a proper operating environment When shipping pack the product in its original packing Use the provided glove when opening the product cover Do not touch the product cover with fingers directly because the acidic sweat of the fingers...

Page 6: ...sets 11 On Screen Displays 11 3 Menu Operation 12 Accessing and Operating the Menu 13 Configuring System Information 14 Dome Address Settings 15 Soft Baud Rate Settings 15 Pelco Checksum 16 System Time Configuration 16 Zero Angle Configuration 16 Display Settings 16 Protocol and RS 485 Settings 18 Power Memory Settings 18 Hikvision C Coaxitron Control 18 Configuring Image Parameters 18 Configuring...

Page 7: ...e Balance 22 Configuring the Image Flip 22 Configuring the Focus Limit 22 Configuring the Noise Reduction 23 Configuring PTZ Parameters 26 Setting Limits 28 Elevation Set 28 Configuring and Handling Alarms 37 Other 40 4 Appendix 41 Appendix 1 Lightning and Surge Protection 41 Appendix 2 RS 485 Bus Connection 42 Appendix 3 24 VAC Wire Gauge and Transmission Distance 45 Appendix 4 Wire Gauge Standar...

Page 8: ... pan tilt movement and zoom actions of dome can be controlled by the control keyboard DVR matrix etc Scan Modes The dome provides five scan modes auto scan tilt scan and panorama scan Preset Freezing This feature freezes the scene on the monitor when the dome is moving to a preset This allows for smooth transition from one preset scene to another It also guarantees that masked area will not be rev...

Page 9: ...t strong backlight the object will be too dark to be seen clearly The BLC Backlight Compensation function can compensate light to the object in the front to make it clear but this causes the over exposure of the background where the light is strong Wide Dynamic Range WDR The wide dynamic range WDR function helps the camera provide clear images even under back light circumstances When there are bot...

Page 10: ...rate 2400 by default data bits 8 by default and stop bits 1 by default PROTOCOL Communication with other devices FIRMWARE Firmware version HARDWARE Hardware version BUILD DATE Date when the software program was compiled NOTES You must configure the camera s address and baud rate to be the same as the control devices The speed dome is self adaptive to the PELCO D PELCO P and PRIVATE Code protocols ...

Page 11: ...ut filter in 98 Start frame scanning 40 IR cut filter out 99 Start auto scanning 41 Pattern 1 100 Start tilt scanning 42 Pattern 2 101 Start panorama scanning 43 Pattern 3 102 Patrol 5 44 Pattern 4 103 Patrol 6 46 Enable fast patrol 104 Patrol 7 90 Enable wiper 105 Patrol 8 On Screen Displays The speed dome supports the following on screen displays Zoom Ratio Identifies the amount of magnification...

Page 12: ...at information 3 Menu Operation NOTE The operation interface of various speed domes may differ Please refer to the actual operation interface You can click the left and right direction buttons in the PTZ control panel via the DVR Web browser to enter the next page or return to the previous page of the submenu if more than one page is available Figure 2 Menu Structure ...

Page 13: ...Enter the Main Menu 1 Connect the speed dome s video and RS 485 cables to a DVR 2 Visit the DVR via a Web browser 3 View the live video of the speed dome 4 For PELCO P D and other private PTZ protocols call preset 95 from the preset list in the DVR s PTZ control panel Figure 3 Main Menu To Move the Cursor and Operate the Menu Move the Cursor Up Down On the live view page of the Web browser click u...

Page 14: ...he speed dome including model address protocol etc The information shown on this submenu is similar to the system information shown after the power up action Please refer to Section 2 1 for more details 1 Enter the system information display menu MAIN MENUS SYSTEM INFO Figure 4 System Information NOTE Information on this menu cannot be edited The temperature refers to the internal temperature of t...

Page 15: ... DIP switch is the valid speed dome address NOTES Before you set the soft address of the speed dome you need to confirm that it is within the control range of the control device e g the DVR After you enable disable the soft address the speed dome will reboot automatically to activate the settings To Set the Broadcast Address of the Speed Dome When the BROADCAST ADDR is set to ON the control device...

Page 16: ...ue 3 Click the up down direction buttons to increase decrease the value 4 Click IRIS button to confirm the settings and exit Figure 6 Set the System Time Zero Angle Configuration Purpose You can define the zero angle of the speed dome on the ZERO ANGLE submenu 1 Move the cursor to ZERO ANGLE using the direction buttons and click IRIS to enter 2 Click the left right up down direction buttons to adj...

Page 17: ...viewing direction when you manually control and rotate it Table 1 1 Viewing Direction Display Display N NE E SE S SW W NW Indication North Northeast East Southeast South Southwest West Northwest NOTE The north direction refers to the angle zero Heat Parameter Configuration You can set the HEAT CONTROL as TEMP controlled by the temperature ON or OFF Fan Parameter Configuration You can set the FAN C...

Page 18: ...starts from power off when it stops at a position longer than the predefined time You can set the memory time to 10s 30s 60s 180s and 300s Hikvision C Coaxitron Control The Coaxial Transmission function can be enabled to transmit the RS 485 signal along with the video signal via the BNC cable If the connected encoding device supports coaxial transmission as well the RS 485 cable will not be necess...

Page 19: ...nts MF Manual Focus You need to adjust the focus with Focus and Focus buttons manually HAF Half Auto Focus The speed dome focuses automatically only once after panning tilting and zooming 3 Click the IRIS button to save the settings Setting the Focus Limit Purpose This function limits the minimum focus distance You can configure the focus limit longer when the target is at a distance to avoid the ...

Page 20: ...e digital zoom function will be disabled and the optical zoom function will be at its maximum value Configuring the Zoom Speed Purpose You can define the speed at which the lens changes from full wide zoom to the optical zoom 1 Move the cursor to ZOOM SPEED using the direction buttons and click IRIS to enter 2 Click up down direction buttons to choose the speed from HIGH default MEDUIM and LOW 3 C...

Page 21: ...ange the mode on AE MODE submenu AUTO Auto iris auto shutter and auto gain The speed dome adjusts the values automatically responding to the lighting conditions It is the default mode IRIS User defined iris value auto shutter and auto gain It is the iris priority mode Define the iris value according to related content in this section if you choose IRIS mode SHUTTER User defined shutter speed auto ...

Page 22: ...tain a clearerimage Configuring Exposure Compensation You can set the EXPOSURE COMP value from 0 to 14 The default value is 7 You can adjust this value to increase the brightness of the image Configuring White Balance You can set WHITE BALAN as HAUTO AUTO INDOOR OUTDOOR SELFDEF self defined ATW auto tracking and HAUTO half auto AUTO The dome retains color balance automatically according to the cur...

Page 23: ... speed dome models Scene Mode Set the scene mode to INDOOR or OUTDOOR and the default image settings will be changed according to the selected scene mode Contrast Contrast is the degree of difference between the darker and lighter parts of the image NOTE The contrast function is supported by certain camera models HLC Set the value of HLC to brighten the darker area and weaken the highlight area of...

Page 24: ... 3 Configure the position and size of the privacy blank A Move the cursor to SET BLANK and click the IRIS button to enter editing mode as shown in the following figure You can see the privacy blank on the live window Figure 10 Set the Privacy Mask B You can see ADJUST BLANK POS message on the screen Click the direction buttons to adjust the position of the privacy blank to the designed scene C Cli...

Page 25: ... delete all configured privacy blanks Configuring Output Standard Purpose The video output standard including resolution and frame rate can be changed according to the actual requirement 1 Move the cursor to enter the Video Settings submenu MAIN MENUS DOME SETTINGS VIDEO SET 2 Move the cursor to VIDEO STD and click IRIS to enter the editing mode 3 Click the up and down direction buttons to select ...

Page 26: ...f LED control LED control can be set to ALL ON enable all the IR LED FAR ON enable far distance IR LED NEAR ON enable near medium distance IR LED AUTO enable IR LED automatically according to the environment illumination ICR Infrared Cut Removable or IR Cut Filter adjust the IR LED working mode according to the ICR and CLOSE disable IR LED 6 Set the IR LED switch delay The SWITCH DELAY S refers to...

Page 27: ...Purpose This feature allows the speed dome to start a predefined action park action scan preset pattern etc automatically after a period of inactivity park time You can set PARK TIME from 5 to 720 seconds and set the park action PARK ACT as preset 1 to 8 pattern 1 to 5 patrol 1 to 10 pan scan tilt scan panoramic scan day mode night mode or none NOTE If no control signal is received after the park ...

Page 28: ...w settings 2 Move the cursor to SETTING STOPS and click IRIS You will see the message SET LEFT LIMIT on the screen 3 Click the direction buttons in the PTZ panel to configure the left limit Click IRIS to confirm the new settings 4 Follow the prompts to configure the right up and down limits on themenu NOTE The new limit will overwrite existing ones by default 5 You can clear the defined limits Cli...

Page 29: ...move the speed dome to find the desired scene position C Ppress IRIS to confirm the settings and return to the previous menu or press IRIS to cancel NOTE The preset position settings will be restricted by the limits if they are defined 4 Call up the preset You can select the preset number from the drop down preset list in the control panel of the encoder through a Web browser and click the arrow t...

Page 30: ... configured 3 Edit the patrol A Move the cursor to EDIT PATROL and click IRIS to enter editing mode Figure 15 Edit the Patrol B Click up down direction buttons to choose the number and locate the preset to be edited C Click left right direction buttons to position the cursor to the column of PRESET DWELL and SPEED You can click the up down direction buttons to set the value of preset number dwell ...

Page 31: ...e the cursor to CLEAR PATH and click IRIS to delete the current patrol 7 Define the dwell time when running the fast patrol If you call the No 46 preset to enable the fast patrol the speed dome will run the patrol automatically according to the route consists of the configured preset 1 to preset 32 And you can set the Patrol D time switches from one preset to the other 5 s 10 s 20 s 30 s and 60 s ...

Page 32: ...an also see the remaining memory shown under PATTERNS menu as REMAINING The pan tilt movements and the lens operations cannot be memorized simultaneously 4 Preview the pattern Enter the PREVIEW menu to preview the current pattern 5 Call the defined pattern You can call the special presets to call the defined pattern E g call preset 41 to call pattern 1 Please refer to Section 2 2 to find the corre...

Page 33: ...exit the editing mode NOTE Up to eight time tasks can be configured 3 Set the task status A Move the cursor to ENABLE TASK and click IRIS to enter the editing mode B Click the up down direction buttons to set the task status as ON C Click IRIS again to confirm the settings and exit the editing mode of this column NOTE If the task action and task time have not been configured you cannot set the sta...

Page 34: ...eekday can be set from Monday to Sunday or Whole Week the H refers to Hour and the M refers to Minute Figure 19 Set the Task Time 6 Delete the task Move the cursor to TASK CLEAR click IRIS to delete the time and action of the current task and click IRIS again to confirm the settings and exit Configuring Zone Purpose A zone is a panning and tilting area defined by the left right limits You can conf...

Page 35: ...on to save the settings and exit 4 Set the zone status and scan status ZONE STATUS The zone status just indicates the current status of the zone SCAN STATUS You can set the scan status to ON OFF to enable disable the scanning in the zone NOTE ZONE STATUS is not editable After you edit the zone it will switch to ON automatically if you delete the zone the ZONE STATUS will switch to OFF 5 Clear the ...

Page 36: ...ill be displayed in that ratio on the monitor A Move the cursor to TRACK ZOOM RATIO and click IRIS button to enter the editing mode B Click IRIS again to confirm the settings and exit the editing mode of this column 4 Turn on the tracking A Move the cursor to TRACK ACTIVE and click IRIS button to enter the editingmode B Click the up and down buttons to set the TRACK ACTIVE as ON C Click IRIS again...

Page 37: ...odel Configuring and Handling Alarms NOTE The alarm related function is not supported by the 7 inch IR speed dome Configuring Alarm Input and Linkage Actions Purpose This section states how to configure the speed dome to respond to alarm events with alarm linked actions such as calling presets patrols patterns scanning etc 1 Move the cursor to enter the alarm configuration submenu MAIN MENUS DOME ...

Page 38: ...nkage action You can set the alarm action as preset from 1 to 8 pattern from 1 to 5 patrol from 1 to 10 panning scan tilting scan panoramic scan day mode night mode or none You can also set the alarm output for the alarm Refer to Section 3 5 3 Configuring Auxiliary Alarm Output for details 6 Configure alarm priority Enter the PRIORITY menu and set the alarm priority as HIGH MIDUEM or LOW If multip...

Page 39: ... PTZ positions focus and irisvalue Configuring Auxiliary Alarm Output Purpose An auxiliary alarm output is a configurable alarm output interface on the speed dome back box which can connect and trigger another alarm device to operate 1 Enter the alarm output configuration submenu MAIN MENUS DOME SETTINGS AUXS Figure 24 Configure the Alarm Output 2 Click IRIS to edit the status of the alarm outputs...

Page 40: ...ameters and also include some system settings e g dome address 1 Enter default dome settings menu MAIN MENUS RESTORE DEFAUlTS 2 Click IRIS to restore the dome settings to the default value or click IRIS to exit Restoring Default Camera Settings 1 Enter MAIN MENU RESTORE CAMERA 2 Click IRIS to restore the camera settings to the default value or click IRIS to exit Rebooting the Dome 1 Enter MAIN MEN...

Page 41: ...routing method is forbidden In strong thunderstorm or high induction voltage areas such as high voltage transformer substation high power lightning protection apparatus and lightning conductor are necessary Lightning protection and outdoor device grounding and cables should be considered together with the lightning protection demand of building designs It also must conform to the related national ...

Page 42: ...s shown as below Table A 1 Maximum Distance of RS 485 Transmission Baud Rate Maximum Distance 2400 bps 1800 m 4800 bps 1200 m 9600 bps 800 m The transmission distance will be decreased if we use thinner cable use this product under a strong electromagnetic interference situation or lots of devices are added to the bus on the contrary the transmission distance will be increased Connection Methods R...

Page 43: ...quirement of the RS 485 industry standard because it can lead to problems such as signal reflection and anti jamming ability decline when the devices are distant At this time the dome will be uncontrollable or self running etc Figure 28 Star Shape Connection For such cases the best way to add a RS 485 distributor This product can effectively change the star shape connection to one that satisfies t...

Page 44: ...dome 2 The RS 485 connects to the interface RS 485 and RS 485 connects to the interface RS 485 2 Connect the RS 485 tothe interface RS 485 and RS 485 to the interface RS 485 3 The RS 485 wire is disconnected 3 Reconnect the RS 485 wire tightly 4 RS 485 wire is broken 4 Change a RS 485 wire The speed dome can be controlled but not smoothly 1 The connection is loose 1 Reconnect the RS 485 wire tight...

Page 45: ...1 551 20 141 42 225 68 358 109 905 275 30 94 28 150 45 238 72 603 183 40 70 21 112 34 179 54 452 137 50 56 17 90 27 143 43 362 110 60 47 14 75 22 119 36 301 91 70 40 12 64 19 102 31 258 78 80 35 10 56 17 89 27 226 68 90 31 9 50 15 79 24 201 61 100 28 8 45 13 71 21 181 55 110 25 7 41 12 65 19 164 49 120 23 7 37 11 59 17 150 45 130 21 6 34 10 55 16 139 42 140 20 6 32 9 51 15 129 39 150 18 5 30 9 47 ...

Page 46: ...HD TVI Speed Dome DS 2AE7232TI A User Manual UM THD DS 2AE7232T x 020519NA 46 First Choice for SecurityProfessionals ...

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