HIKVISION AE-MH0408 User Manual Download Page 75

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Network Video Recorder Quick Start Guide

Press Enter to select it.

Troubleshooting

Purpose:

If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.

Go to Menu > Other Settings > Display

Click Set of Advanced Settings.

Edit device number. The default number is 255.

Press DEV on the remote control.

Enter the device number.

Press ENTER on the remote control.

Set Areas with Remote Control

Click the Area Settings button.

Press the Edit key on the remote control and a red block appears on the screen.

Press the Direction keys on the remote control to adjust the position of the red block.

Press the Enter key on the remote control to save the position of the red block.

Press the Direction keys on the remote control to adjust the size of the block.

Press the Enter key on the remote control to save the size of the block.

Press the Menu key on the remote control to set the detection sensitivity. You can set the
level as 1-6 or off. Click OK to save the settings.

You can press the A key on the remote control to clear all the mask areas.

Press the Enter key on the remote control to save the settings and then press Esc key to exit.

Summary of Contents for AE-MH0408

Page 1: ...Mobile Network Video Recorder User Manual ...

Page 2: ...ES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH THE USE OF THE PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS YOU ACKNOWLEDGE THAT THE NATURE OF THE ...

Page 3: ... This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 ...

Page 4: ...n Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury ...

Page 5: ... noise rise from the device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Keep all liquids away from the device Ensure environmental conditions meet factory specifica...

Page 6: ...t 14 3 4 1 Activate IP Camera 14 3 4 2 Add IP Camera 16 3 4 3 Edit IP Camera 19 3 4 4 Delete IP Camera 20 Chapter 4 Live View 21 Preview Settings 21 Set Camera Order 21 Right Click Menu 23 PTZ Operation 24 4 4 1 Configure PTZ Settings 24 4 4 2 PTZ Control Panel 24 Chapter 5 Storage 26 Storage Settings 26 5 1 1 Format HDD 26 5 1 2 Configure Overwrite 26 5 1 3 Configure Picture Partition 27 5 1 4 Vi...

Page 7: ... DST Settings 52 Configure NTP 53 Configure Advanced Display Settings 54 Chapter 13 Maintenance 55 Check Status 55 View System Information 55 Upgrade the System 56 13 3 1 Upgrade by Local USB Flash Disk 56 13 3 2 Upgrade by Remote FTP server 56 Log Operation 57 13 4 1 Search Log File 57 13 4 2 Export Log File 58 Restore Default Settings 58 Import Export Configuration File 59 13 6 1 Import Configur...

Page 8: ...e Network Video Recorder User Manual VII 15 2 5 Check a Checkbox 66 15 2 6 Select an Item from a Dropdown List 66 Troubleshooting 67 Set Areas with Remote Control 67 Chapter 16 Appendix 68 Glossary 68 FAQ 69 ...

Page 9: ... into the dummy HDD lock Rotate it clockwise to ON status Do not perform any operations during the startup process The startup process takes about 1 minute The system enters the live view interface after startup Activation Purpose For the first time access you need to activate the device by setting an admin password No operation is allowed before activation Enter the same password in the text fiel...

Page 10: ... the password and activate the device For the old version device if you upgrade it to the new version a dialog box will pop up once the device starts up You can click YES and follow the wizard to set a strong password Shut Down Device Purpose Set the scheduled startup shutdown The device will automatically start up shut down according the schedule Go to Menu Basic Settings Start Select Startup Shu...

Page 11: ...the device Go to Menu Basic Settings Start Start Control Select Startup Shutdown Mode as Halt Delay Select Delay Time The delay time ranges from 0 to 6 hours Optionally check Voltage Protect and select Voltage Limit Percent If the voltage of the device reaches the selected threshold the device will shut down automatically Click OK ...

Page 12: ...Address Optionally click Set of More Settings to enable disable LAN Sharing LAN Sharing Enable the function to share 3G 4G network to network interface The IP address of the device should be unique in the network and the default value is 10 67 197 4 Click OK Connect Wireless Network Before you start Install a 3G 4G SIM card on the device Refer to installation guide for details Go to Menu Basic Set...

Page 13: ...ters of the VPDN 1 Click Set of More Settings 2 Select Bearing Mode 3 Enter APN Access Point Name Dial Number User Name and Password 4 Select Verification Protocol 5 Click OK Click OK and reboot the device to activate the new settings Optionally go to Menu Status Dial to view dialing status Purpose Connect the device to a Wi Fi network and transmit the data via the Wi Fi Go to Menu Basic Settings ...

Page 14: ...nd only one SSID can be set for each file Set network SSID Service Set Identifier and select the Connection Mode Security Type WEP WPA2 PSK or WPA PSK Encryption Type TKP AES or auto and enter the Key if necessary Set the IP address and DNS server for Wi Fi network 1 Click Set of More Settings 2 Configure IP address and DNS parameters 3 Click OK ...

Page 15: ...Mobile Network Video Recorder User Manual 7 IP DNS Settings for Wi Fi Click OK Optionally go to Menu Status Wi Fi to view the Wi Fi status Wi Fi Status Interface Purpose ...

Page 16: ...eo Recorder User Manual 8 Configure Wi Fi access point settings Go to Menu Basic Settings Wi Fi Wi Fi Settings Click Set of Wi Fi AP Wi Fi Access Point Settings Check Enable Wi Fi AP and edit other parameters as required ...

Page 17: ... The device supports security settings to protect the device against the threats from the public network A white list can be set and only trusted IP addresses on the white list can access the device via the network 192 0 0 xxx are set as the default trusted IP addresses The IP address of the platform server to add the device is set as the trusted IP address Up to 16 IP addresses can be added on th...

Page 18: ...ecorder User Manual 10 Click Add Enter the trusted IP address and click OK Add IP Address Step result the trusted IP address will be added on the white list The configured whitelist will be cleared after rebooting the device ...

Page 19: ...a name OSD On Screen Display settings etc Go to Menu Other Settings OSD Camera Settings Select Camera to configure Edit parameters Optionally select the camera in the dropdown list Copy to and click Copy to copy the current settings to the selected camera Click Apply Go to Menu Other Settings OSD Click Set of More Setting ...

Page 20: ...ge Settings Edit the parameters Click OK in advanced settings interface Click OK in camera settings interface Set Privacy Mask Purpose The privacy mask can be used to protect personal privacy by concealing parts of the image from view or recording with a masked area Go to Menu Other Settings OSD ...

Page 21: ...tings of Private Mask Draw areas Right click and select Exit Click OK in Advanced settings interface Click OK in Camera settings interface Set Mirror Type Purpose Set the mirror type of the image as left right up down or center The camera image will change according to the selected mirror type Go to Menu Other Settings OSD ...

Page 22: ...s to the device You can get the live view record the video and set the parameters of the connected IP camera If the device provides PoE function you can connect the PoE cameras to the device PoE interfaces Purpose Before adding an IP camera activate it by setting a password for it Auto Activation Purpose Activate the IP camera by setting its password the same with the device password Go to Menu Ot...

Page 23: ...ttings Select an inactivated IP camera Click Quickly Activate The IP camera password will be set as the same with the device password Manual Activation Go to Menu Other Settings Camera Settings IP Camera Set IPC Settings Select an inactivated IP camera ...

Page 24: ...and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Click OK Purpose You can add the online IP cameras Ensure the network communication between the device and IP camera is well Quick Add Purpose The online IP cameras...

Page 25: ...amera Set Select an online IP camera Click Quickly Add Quick Add The IP camera is disconnected The IP camera is connected Manual Add Go to Menu Other Settings Camera Settings IP Camera Set Click Manually Add Select the IP channel No for the IP camera Edit the required information including the IP Address Protocol Port No User Name and Password Click OK ...

Page 26: ...pose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them The system provides 16 customized protocols Go to Menu Other Settings Camera Settings IP Camera Set Click Manually Add Click Protocol ...

Page 27: ...obile Network Video Recorder User Manual 19 Protocol Edit parameters as required Click OK Select an added IP camera and click Edit Edit the parameters Enter Password The password must be correct Click OK ...

Page 28: ...Mobile Network Video Recorder User Manual 20 Edit IP Camera Select an IP camera and click Delete Click Yes on the pop up dialog box Delete IP Camera ...

Page 29: ...ccording to the actual needs Configure the Preview Mode Dwell Time and Enable Audio Output Preview Mode Select the window division mode for live view Dwell Time The switch interval of the live view screen The screen will be switched to the next one after the selected dwell time Enable Audio Output Enable disable audio output for the selected video output Click OK Set Camera Order Purpose Set the l...

Page 30: ...the example of preview mode is 1 1 to demonstrate the following steps Click Set of Camera Order Click of window 1 to select the camera to display Click of window 2 to select the camera to display Click to switch to next page Repeat step 4 to 6 to configure camera order for other pages Click OK ...

Page 31: ...face Right Click Menu Purpose In live view right click to pop up right click menu Right Click Menu Item Description Item Description Menu Enter the main menu of the system by right clicking the mouse Multi Screen Adjust the screen layout by choosing from the dropdown list Next Screen Switch to the next screen ...

Page 32: ...lect the Camera for PTZ settings Configure the parameters of the PTZ camera All the parameters should be exactly the same with those of the PTZ camera Click OKClick OK In live view interface right click a PTZ camera and click PTZ on right click menu Playback Enter the playback interface and start playing back the video of the selected channel immediately PTZ Click to pop up PTZ control panel IPC S...

Page 33: ...User Manual 25 PTZ Control Panel Description of PTZ Control Panel Icon Description Icon Description Icon Description Direction buttons and the auto cycle button Zoom Focus Iris Zoom Focus Iris Moving speed Light on off Wiper on off ...

Page 34: ...rd disk drive HDD must be initialized before it can be used Go to Menu Storage Storage Management Check the HDD to format Click Format Purpose The overwrite function is enabled by default If the function is disabled the recording and capturing will be stopped when the storage device is full Go to Menu Storage ...

Page 35: ...corder User Manual 27 Storage Management Select Overwrite as Yes or No Click OK Purpose Specify the percentage of picture partition among the whole storage capacity You can start capturing in EHome platform Go to Menu Storage ...

Page 36: ...s on popup message box to format HDD Click OK to confirm the operation Click OK Purpose The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures Go to Menu Storage ...

Page 37: ...Mobile Network Video Recorder User Manual 29 Storage Management Select an HDD Click S M A R T Info S M A R T Information Recording Settings Purpose ...

Page 38: ...nsmission Stream Type Video and Video Audio are available Bitrate Type Variable and Constant are available Variable The video quality is configurable Constant The video quality is set as Medium and cannot be edited Video Quality When bitrate type is set as variable you can set the video quality as Highest Higher Medium Low Lower or Lowest Frame Rate Frame rate refers to the frequency of the image ...

Page 39: ... record time is set to 5 seconds the camera records the alarm at 9 59 55 Post Record After the event ended the video can also be recorded for a certain time For example if an alarm ends at 11 00 and the post record time is set to 5 seconds the camera records till 11 00 05 Click OK Purpose Recording will start in the case of alarm Go to Menu Other Settings Alarm In Alarm Input Settings Click Set of...

Page 40: ...dule Select the day from the dropdown list for settings Configure all day schedule or custom schedule Check All Day to enable all day recording and then select the recording type from the drop down list Uncheck All Day customize the time period for recording and select the recording type for each time period Click OK ...

Page 41: ...nd Motion Alarm Up to 8 time periods can be set for each day and each of the time periods cannot be overlapped Record Schedule Settings Sensor in Settings Purpose Sensor in detects and records the driving information of automobile including pedal braking turning left right reversing etc Go to Menu Basic Settings Sensor In ...

Page 42: ...Mobile Network Video Recorder User Manual 34 Sensor In Settings Check Enable Set Triggering Level and Pop Channel for sensor in Click OK ...

Page 43: ... in Obtain data from the satellite positioning module built in the device Display Terminal Obtain data from display terminal Check Satellite Time Adjusting and select your time zone Select Speed Unit and input Speed Limit Set the linkage action for speeding alarm including Audible Warning and Alarm Output Click Set of Display Channel and select display channels The device positioning information w...

Page 44: ...ettings G Sensor G Sensor Settings Select G sensor mode under Module RS 232 The G sensor is connected to the device through RS 232 interface Built in The G sensor is built in the device Set the limit value for acceleration alarm in X Y and Z directions X Y and Z represent the direction of acceleration and the unit of alarm value is G G 9 8 m s2 Set the linkage actions for acceleration alarm includ...

Page 45: ...ct Search Mode as General Only the general video supports instant playback General Normal videos Select Camera Select Video Type Specify Start Time and End Time Click Play to play back the matched videos If more than 4 000 videos are found the top 4 000 items have the priority to be played Play Video by File Purpose You can search and play back the record files stored on the device Go to Menu Vide...

Page 46: ...lect Search Mode General Normal videos Event Motion detection alarm motion alarm and motion alarm videos Select Camera Select Video Type Specify Start Time and End Time Click Search The matched videos will be displayed Search Result Select a video and click Play ...

Page 47: ...work Wi Fi Wired Network Before you start Create the device ID on the mobile surveillance platform Go to Menu Basic Settings Platform Platform Settings Check Enable Platform Select Platform as EHome Platform Configure the following parameters Server Address Type IP Address and Domain Name are available Server IP Enter the static IP address of iVMS server Server Port The default value for mobile su...

Page 48: ...ome VMS Support Download iVMS 5200 Mobile Surveillance Official website http www hikvision com en You can download iVMS 5260M to your mobile phone by search it in app store google play or scan QR code below iOS Android Guarding Vision Purpose The device can be remotely accessed via guarding vision platform Before you start Register the device in guarding vision platform For detailed steps refer to...

Page 49: ...o activate the new settings Optionally go to Menu Status Platform to view the platform status Register Device in Guarding Vision platform Access Guarding Vision platform For computer user dev guardingvision com For mobile phone user download Guarding Vision app Log in the platform Register device by adding the device serial number and verification code ...

Page 50: ... up the videos stored on the device Go to Menu Video Search Video Search Select Search Mode General Normal videos Event Motion detection alarm motion alarm motion alarm videos Select Camera Select Video Type Specify Start Time and End Time Click Search The matched videos will be displayed ...

Page 51: ... Device Purpose View the status and the free space capacity of the connected backup device And you can also format the backup device Go to Menu Maintenance Storage Backup Device Select Backup Device View the Status and Free Space Capacity of the backup device Click Format to format the selected backup device ...

Page 52: ...ter Alarm Name Select Trigger Level High level 6 to 36 VDC Low level 0 to 5 VDC In order to avoid error caused by voltage fluctuation no alarm will be triggered by voltage ranging from 5 VDC to 6 VDC Click Set of Schedule to set arming schedule For detailed steps refer to 10 5 Configure Alarming Schedule and Linkage Actions Check Linkage Action and click Set of Linkage Action to set the linkage ac...

Page 53: ...Time Alarm output will keep alarming for the dwell time Click Set of Schedule to set the arming schedule for alarm outputs For detailed steps refer to 10 5 Configure Alarming Schedule and Linkage Actions Click OK Configure Alarm Terminal Before you start Install an alarm terminal For details refer to alarm terminal user manual The RS 232 serial port should be used in the way of transparent channel...

Page 54: ...Terminal Edit Terminal Name Click the Set of Triggered Camera to set the alarm triggered recording channel Click OK Configure Exception Alarm Purpose Configure alarms which are triggered by exceptions to take necessary actions in time Go to Menu Other Settings Exception Exception ...

Page 55: ...icated IP address Illegal Login Incorrect user ID or password Video Input Output Standard Mismatched Input and output video standards do not match Abnormal Recording No space for saving recorded files Configure Alarming Schedule and Linkage Actions Go to Menu Other Settings Alarm in to set the arming schedule and alarm linkage actions Click Set of Schedule Select the day from Arming Schedule dropd...

Page 56: ...ick Set of Linkage Action Linkage Action Full Screen Monitoring When an alarm is triggered the local monitor displays the video image from the alarming channel configured for full screen monitoring Audible Warning Trigger an audible beep when an alarm is detected ...

Page 57: ...rigger Alarm Output Trigger an alarm output when an alarm is detected Click OK Configure Detection Area Click Area Settings Drag to draw detection area Optionally right click to delete areas or set detection sensitivity Right click and select Exit ...

Page 58: ...s and modify the password and permission of users Go to Menu Other Settings User User Management Click Add Add User Enter User Name and Password and enter the same password in Confirm Select the user permission level Operator The operator has permissions for Preview Playback Backup Log Search and Parameters Settings ...

Page 59: ...s for Preview Playback Backup and Log Search Click OK Delete User Go to Menu Other Settings User Select a user and click Delete Click Yes in confirmation message box Modify User Go to Menu Other Settings User Select a user and click Modify Edit parameters as required Click OK ...

Page 60: ...d is not editable Display Settings Edit parameters as required CVBS Output Standard NTSC or PAL are available Set it according to actual video input standard System Time Set it by adjusting year month day hour minute and second VGA Resolution Specify the VGA output resolution Enable Password Check it to enable authentication before operations Click OK Configure DST Settings Purpose Configure DST D...

Page 61: ...e start time and end time for DST Select DST bias Click OK in DST settings interface Click OK in Display Settings Configure NTP Go to Menu Basic Settings Network Click Set of More Settings Click Set of NTP NTP Settings Check NTP to enable the function Enter Synchronization Interval ...

Page 62: ... 1 to 255 The default device No is 255 It is not recommended to modify Device No Otherwise you need to enter the Device No on the remote control every time you use it CVBS Brightness Adjust video output brightness Menu Transparency The transparency proportion of the menu displayed on the live view interface You can set it as 1 3 1 1 3 1 or Non transparent The smaller the proportion value is the mo...

Page 63: ...o to Menu Status to view status of recording 3G 4G platform satellite positioning G Sensor alarm and Wi Fi Status View System Information Go to Menu Maintenance Information to view the device name model serial No firmware version encoding version and panel version System Information ...

Page 64: ...device Go to Menu Maintenance Upgrade Select Upgrade Type as USB Upgrade Upgrade Click Upgrade to start upgrading and reboot the device to activate the new settings Before you start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC Refer to the user manual of ...

Page 65: ...e device to activate the new settings Log Operation Purpose The operation alarm exception and information of the device can be stored in log files which can be viewed and exported at any time Go to Menu Maintenance Log Search Log Search Select the Major Type and Minor Type of the logs Specify the Start Time and End Time for the log search Click Search and the matched logs will be displayed ...

Page 66: ...aintenance Log Search Log Search Search log files For detailed steps refer to 13 4 1 Search Log File Click Export Restore Default Settings Go to Menu Maintenance Default Restore Default Settings Select the restoring type from the following two options Default Restore all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and us...

Page 67: ...e same parameters Before you start Connect a backup device that contains the configuration file to the device The configuration file should be stored on the root directory of the backup device Go to Menu Maintenance Configuration Import Export Configuration Files Click Import Click Yes on confirmation message box Purpose The configuration files of the device can be exported to local device for bac...

Page 68: ...ters can be configured by using software such as HyperTerminal The serial port parameters must be the same as of the device when connecting with the PC serial port Transparent Channel Connect a serial device directly to the device The serial device will be controlled remotely by the PC through the network and the protocol of the serial device If alarm button is connected select RS 232 usage as Tra...

Page 69: ...Network Video Recorder User Manual 61 Serial Port Settings Edit parameters as required Click OK Reboot Go to Menu Maintenance Click Reboot and click Yes on confirmation message box to reboot the device Reboot ...

Page 70: ...wn Mode as Scheduled Startup Shutdown Scheduled Startup Shutdown Select the Date to set the schedule Specify the startup time segments Two periods can be configured for each day And the time periods cannot be overlapped each other Optionally select Copy Date and click Copy to copy the settings to the selected day Click OK Configure Delayed Shutdown Purpose You can set the shutdown delay time Vehic...

Page 71: ...Startup Shutdown Mode as Halt Delay Select Delay Time The delay time ranges from 0 to 6 hours Optionally check Voltage Protect and select Voltage Limit Percent If the voltage of the device reaches the selected threshold the device will shut down automatically Click OK ...

Page 72: ...escription Before you start Batteries 2 AAA must be installed before operation Remote Control Description of the IR Remote Control Buttons No Name Description 1 Power Reserved 2 DEV Input device number 3 Digit buttons Input the digit symbol and character Switch to the corresponding channel in Live View mode ...

Page 73: ...erved 10 MENU Enter Main menu interface 11 PREV In live view switch screen mode as single screen or multi screen 12 Direction buttons Navigate between fields and items in menus In playback interface do fast forward slow forward and reverse play operations In live view mode switch among channels Enter Check a checkbox In playback mode play or pause the video In auto switch mode stop start auto swit...

Page 74: ...ice number Press ENTER on the remote control Press Left Right to position the cursor in the text field Press Enter to edit Press Edit to delete the previous content Press A to switch input method Press the numeric buttons to enter numbers symbols or characters Press Enter to finish entering Press Left Right to position the cursor in the checkbox Press Enter to click the button Press Left Right to ...

Page 75: ...n the remote control and a red block appears on the screen Press the Direction keys on the remote control to adjust the position of the red block Press the Enter key on the remote control to save the position of the red block Press the Direction keys on the remote control to adjust the size of the block Press the Enter key on the remote control to save the size of the block Press the Menu key on t...

Page 76: ...ocation and time information in all weather and anywhere on or near the earth where there is an unobstructed line of sight to 4 or more GPS satellite G Sensor G sensor Gravity sensor can sense the change of the accelerated force such as the shaking free falling and lifting And those changes of the accelerated force can be sensed by the G sensor in a means of electrical signals and then link certai...

Page 77: ...ed c The power connections are incorrect d The motherboard or power functions abnormally In case of hardware failure please contact the supplier of the product Fail to connect 3G 4G Possible reasons for 3G 4G connection failure are as follows a Dialing is not enabled b APN dial number user name and password should be set for 3G 4G VPDN private network c No 3G 4G antenna connected When both the mas...

Page 78: ...ured incorrectly Why does the device seem unresponsive when operating with the IR remote control a The batteries are installed correctly making sure that the polarities of the batteries are not reversed b The batteries are fresh and are not out of power c The remote sensor is not covered or blocked by other object d There are no fluorescent lamps in use nearby No backup device is detected when exp...

Page 79: ...UD10021B ...

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