USB3.0 Board Level Camera
·
User Manual
68
Chapter 13 FAQ
13.1
Why the client software cannot list the camera?
Reason
The camera is not started up normally, or incorrect USB cable connection.
Solution
Check the camera
’s
power wiring (observe camera indicator), and check USB cable connection.
13.2
Why connect the camera failed via the client software?
Reason
Incorrect installation of the MVS client software, or the USB3.0 driver is not installed successfully.
Solution
Install the MVS client software or the USB3.0 driver again.
13.3
Why the live view window is black?
Reason
Lens aperture is closed, or camera error occurs.
Solution
Remove aperture or restart the camera.
13.4
Why the camera cannot be triggered?
Reason
Incorrect trigger wiring, or the trigger mode is disabled.
Solution
Check if the camera
’s trigger mode and related trigger signal input are normal in the current
environment.
Check if the trigger wiring is correct or not under corresponding triggering mode.
Summary of Contents for USB3.0
Page 1: ...USB3 0 Board Level Camera User Manual ...
Page 80: ...UD26615B ...