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HIK VISION 23 Series, Quick Start Manual

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Summary of Contents for 23 Series

Page 1: ...0 Network Turret Camera Quick Start Guide UD04378B Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 2: ...ed regarding to the Manual About this Manual This Manual is applicable to 23xx Network Camera The Manual includes instructions for using and managing the product Pictures charts images and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to firmware updates or other reasons Please find the lat...

Page 3: ...CUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER INTERNE...

Page 4: ...io frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged t...

Page 5: ...e disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European...

Page 6: ...y or equipment damage may occur if any of the cautions are neglected Warnings Follow these Cautions Follow these safeguards to prevent serious precautions to prevent potential injury or death injury or material damage Warnings Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user In the use of the product you must be in strict comp...

Page 7: ...e device turn off the power at once and unplug the power cable and then please contact the service center Cautions Make sure the power supply voltage is correct before using the camera Do not drop the camera or subject it to physical shock Do not touch sensor modules with fingers If cleaning is necessary use clean cloth with a bit of ethanol and wipe it gently If the camera will not be used for an...

Page 8: ...w parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average enduring time The average time varies because of differences between operating environment and using history so regular checking is recommended for all the users Please contact with your dealer for more details Improper use or replacement of the battery may result in hazard of explosion Repla...

Page 9: ...able Water proof Accessory Installation 36 3 Setting the Network Camera over the LAN 39 3 1 Wiring 39 3 2 Activating the Camera 40 3 2 1 Activation via Web Browser 40 3 2 2 Activation via SADP Software 41 3 3 Modifying the IP Address 43 4 Accessing via Web Browser 46 5 Operating via Hik Connect App 48 5 1 Enable Hik Connect Service on Camera 48 5 1 1 Enable Hik Connect Service via SADP Software 48...

Page 10: ...amera Quick Start Guide 5 2 Hik Connect Setup 51 5 3 Adding Camera to Hik Connect 51 5 4 Initializing the Memory Card 53 9 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 11: ...pearance types 1 1 Type I Figure 1 1 Overview of Type I Turret Camera Table 1 1 Description No Description No Description 1 Trim Ring 4 Camera 2 Enclosure 5 Power Cord 3 Mounting Base 6 10M 100M self adaptive Ethernet interface 10 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 12: ...ew of Type II Turret Camera Table 1 2 Description No Description No Description 1 Trim Ring 4 Camera 2 Enclosure 5 Power Cord 3 Mounting Base 6 10M 100M self adaptive Ethernet interface 11 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 13: ...f Type III Turret Camera Table 1 3 Description No Description No Description 1 Trim Ring 7 Audio Output 2 Enclosure 8 1 ch Alarm Input and 1 ch Alarm Output 3 Mounting Base 9 RST Reset Button 12 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 14: ...0M 100M self adaptive Ethernet interface Note Press Reset button about 10s when the camera is power on or rebooting to restore the default settings including the user name password IP address port No etc 1 4 Type IV Figure 1 3 Type IV Turret Camera 13 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 15: ... Button 4 Camera 8 Memory Card Slot Notes For this type IV camera the layout of memory card slot and reset button may be different from model to model Press Reset button about 10s when the camera is power on or rebooting to restore the default settings including the user name password IP address port No etc 14 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycamer...

Page 16: ...e sure that the wall is strong enough to withstand four times the weight of the camera and the bracket For the camera that supports IR you are required to pay attention to the following precautions to prevent IR reflection Make sure that there is no reflective surface too close to the camera lens The IR light from the camera may reflect back into the lens causing reflection 2 1 Ceiling Mounting 2 ...

Page 17: ...o take it off from the camera 3 Separate the camera and the enclosure 2 to the drill template Disassemble the Camera Figure 2 1 Drill the screw holes and the cable hole on the ceiling according Figure 2 2 The Drill Template 16 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 18: ...gure 2 3 Side Outlet Three side outlets on the enclosure are selectable which makes routing the cables easier instead of drilling a cable hole on the ceiling Use a plier to remove the plastic and route the cables through the hole 3 Fix the mounting base to the ceiling with the supplied expansion screws 17 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras co...

Page 19: ...ding power network cable and then install the camera to the mounting base with the supplied screws Rotate the camera to secure it Figure 2 5 Secure the Camera to the Mounting Base 5 Adjust the Lens 1 Loosen the lock screw 18 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 20: ...losure to adjust the pan angle rotate the camera to adjust the tilt angle Figure 2 7 Adjust the Lens 3 Tighten the lock screw to fix the optimum surveillance angle 6 Attach the trim ring to the camera and rotate the trim ring clockwise to get it secured 19 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 21: ...im Ring 2 1 2 Type II Steps 1 Disassemble the camera 1 Rotate the enclosure anticlockwise to take it off from the camera 2 Separate the camera the mounting base and the trim ring 20 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 22: ...crew holes and the cable hole on the ceiling according Figure 2 10 The Drill Template There are two cable outlet methods One is to route the cables through the cable hole and the other is to route the cables through the side outlet shown below 21 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 23: ...ables easier instead of drilling a cable hole on the ceiling Use a plier to remove the plastic and route the cables through the hole 3 Fix the mounting base to the ceiling with the supplied expansion screws Figure 2 12 Secure the Camera to the Ceiling 22 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 24: ...a Rotate the enclosure to adjust the pan angle rotate the camera to adjust the tilt angle P Direction 360o R Direction 360o T Direction 0o 75o 4 5 6 Figure 2 13 Adjust the Lens 7 Attach the trim ring to the camera and rotate the trim ring clockwise to get it secured Figure 2 14 Install the Trim Ring 23 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 25: ...he camera 2 Rotate the mounting base anticlockwise to take it off from the camera 3 Separate the camera and the enclosure Figure 2 15 Disassemble the Camera 2 Install the memory card 1 Find the Micro SD RST cover on the side of the camera Micro SD RST Cover Figure 2 16 Micro SD RST Cover 24 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 26: ...he cover back 3 Stick the drill template on the installation place and drill the screw holes and the cable hole on the ceiling according to the drill template Figure 2 18 The Drill Template 4 Fix the mounting base to the ceiling with two supplied expansion screws 25 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 27: ...on if the camera is installed in the outdoor 6 Install the camera along with the enclosure to the mounting base by anticlockwise rotating the camera Figure 2 20 Install the Camera 7 Rotate the enclosure to adjust the pan angle rotate the camera to adjust the tilt angle 26 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 28: ... Attach the trim ring to the camera and rotate the trim ring clockwise to get it secured Figure 2 22 Install the Trim Ring 2 1 4 Type IV Steps 1 Disassemble the camera 1 Rotate the trim ring anticlockwise to take it off from the camera 27 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 29: ...e the camera and the enclosure Figure 2 23 Disassemble the Camera 2 Install memory card 1 Unscrew the memory card slot cover 2 Insert the memory card Memory Card Figure 2 24 Install Memory Card 3 Optional to unmount the memory card push to get it ejected 28 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 30: ...sion screws and the cable hole on the ceiling according to the drill template Note If the camera is installed to a wooden wall use self tapping screws instead of expansion screws Figure 2 25 Drill Template 5 Fix the mounting base to the ceiling with two supplied screws 29 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 31: ... 3 for the water proof accessory installation if the camera is installed in the outdoor 7 Install the camera along with the enclosure to the mounting base Figure 2 27 Install the Camera 8 Adjust the surveillance angle of the camera Secure the fixing screw after adjustment 30 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 32: ...ra and rotate the trim ring clockwise to get it secured Figure 2 29 Install Trim Ring 2 2 Mounting with Brackets This camera series supports mounting with wall mounting bracket and pendant mounting bracket We take Type IV camera as the demonstration example 31 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 33: ...30 Dimension of Demonstrated Wall Mounting Bracket 2 Drill four screw holes with a Φ10 mm drill 3 Route the cables and fix the bracket with four M6 expansion bolts 4 Disassemble the camera Refer to step 1 in ceiling mounting of each camera type 5 Fix the mounting base to the cap of wall mount with 3 supplied self tapping screws 32 Available from A1 Security Cameras www a1securitycameras com email ...

Page 34: ... for the water proof accessory installation if the camera is installed in the outdoor Install the camera and the enclosure to the mounting base adjust the surveillance angle and fix the trim ring Refer to corresponding steps in ceiling mounting of each Figure 2 32 Wall Mounting 33 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 35: ... mounting place 1 Drill three screw holes for expansion bolts 2 Route the cables and fix the pendant mounting bracket to Cables Figure 2 33 Fix Pendant Mount 4 Disassemble the camera Refer to step 1 in ceiling mounting of each camera type 5 Fix the mounting base to the cap of the pendant mounting bracket with 3 supplied self tapping screws 34 Available from A1 Security Cameras www a1securitycamera...

Page 36: ...w the cap to the pendant mount Figure 2 35 Install the Cap 7 Connect the corresponding power network cable Refer to the section 2 3 for the water proof accessory installation if the camera is installed in the outdoor 35 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 37: ...n ceiling mounting of each 8 camera type Figure 2 36 Pendant Mounting 2 3 Network Cable Water proof Accessory Installation Purpose If the camera is installed outdoor you can adapt the water proof accessory for the network cable after the camera is secured on the installation surface 36 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 38: ...Lock Nut 7 Network Cable from Router Switch Steps 1 Feed the plugless network cable through the lock nut waterproof rubber gasket rubber gasket inset ridge must face waterproof endcap and the water proof endcap in order 2 Crimp an RJ 45 network plug onto the end of the cable taking care to insert the twisted pairs of wires in correct order 37 Available from A1 Security Cameras www a1securitycamera...

Page 39: ...et 5 Insert the water proof rubber gasket into the waterproof endcap and secure lock nut with the water proof endcap 6 Align the snap on the water proof endcap with the notch on the camera s network interface socket and then secure the water proof endcap to the camera s network interface socket to finish installation Figure 2 38 Water proof Accessory Installation 38 Available from A1 Security Came...

Page 40: ...e under network security risks For avoidance of any network attacks and information leakage please strengthen your own protection If the product does not work properly contact your dealer or the nearest service center for help 3 1 Wiring Connect the camera to network according to the following figures Figure 3 1 Connecting Directly Figure 3 2 Connecting via a Switch or a Router 39 Available from A...

Page 41: ...Network Camera for Activation via Client Software 3 2 1 Activation via Web Browser Steps 1 Power on the camera Connect the camera to your computer or the switch router which your computer connects to 2 Input the IP address into the address bar of the web browser and press Enter to enter the activation interface Notes The default IP address of the camera is 192 168 1 64 The computer and the camera ...

Page 42: ...racters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 4 Confirm the password 5 Click OK to save the password and enter the live view interface 3 2 2 Activation via SADP Software SADP software is used for detecting the online device a...

Page 43: ... Run the SADP software to search the online devices 2 Check the device status from the device list and select the inactive device Figure 3 4 SADP Interface Note The SADP software supports activating the camera in batch Refer to the user manual of SADP software for details 3 Create and input the new password in the password field and confirm the password 42 Available from A1 Security Cameras www a1...

Page 44: ...etailed information 4 Click Activate to start activation You can check whether the activation is completed on the popup window If activation failed make sure that the password meets the requirement and try again 3 3 Modifying the IP Address Purpose To view and configure the camera via LAN Local Area Network you need to connect the network camera in the same subnet with your PC Use the SADP softwar...

Page 45: ...device 3 Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP Figure 3 5 Modify the IP Address 44 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 46: ...o Chapter 5 1 for detailed information 4 Input the admin password and click Modify to activate your IP address modification The batch IP address modification is supported by the SADP Refer to the user manual of SADP for details 45 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 47: ...ess bar input the IP address of the network camera and press the Enter key to enter the login interface Note The default IP address is 192 168 1 64 You are recommended to change the IP address to the same subnet with your computer 3 Input the user name and password The admin user should configure the device accounts and user operator permissions properly Delete the unnecessary accounts and user op...

Page 48: ... Note You may have to close the web browser to finish the installation of the plug in Figure 4 2 Download Plug in 6 Reopen the web browser after the installation of the plug in and repeat steps 2 to 4 to login Note For detailed instructions of further configuration please refer to the user manual of network camera 47 Available from A1 Security Cameras www a1securitycameras com email sales a1securi...

Page 49: ...rvice should be enabled on your camera before using the service You can enable the service through SADP software or web browser 5 1 1 Enable Hik Connect Service via SADP Software Steps 1 Check the checkbox of Enable Hik Connect on 1 Activate the Device page during camera activation refer to Chapter 3 2 2 2 Or Modify Network Parameters page during modifying IP address refer to Chapter 3 3 2 Create ...

Page 50: ...era to Hik Connect app 3 Click and read Terms of Service and Privacy Policy 4 Confirm the settings 5 1 2 Enable Hik Connect Service via Web Browser Before you start You need to activate the camera before enabling the service Refer to Chapter 3 2 49 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 51: ...figuration Web 3 Select Platform Access Mode as Hik Connect 4 Check the checkbox of Enable 5 Click and read Terms of Service and Privacy Policy in pop up window 6 Create a verification code or change the verification code for the camera Note The verification code is required when you add the camera to Hik Connect app 7 Save the settings 50 Available from A1 Security Cameras www a1securitycameras c...

Page 52: ...ect service on camera before adding it to your Hik Connect account Refer to Chapter 5 1 Steps 1 Use a network cable to connect the camera with a router if the camera does not support Wi Fi Figure 5 3 Connect a Router Note After the camera connects to the network please wait one minute before any operation on the camera using Hik Connect app 2 In the Hik Connect app tap on the upper right corner an...

Page 53: ...n code of your camera Note The required verification code is the code you create or change when you enabling Hik Connect service on camera If you forget the verification code you can check the current verification code on Platform Access configuration page via web browser 4 Follow the prompts to set the network connection and add the camera to your Hik Connect account Note For detailed information...

Page 54: ...tus in the Device Settings interface If the memory card status displays as Uninitialized tap to initialize it The status will then change to Normal You can then start recording any event triggered video in the camera such as motion detection 53 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

Page 55: ...0 Available from A1 Security Cameras www a1securitycameras com email sales a1securitycameras com ...

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