42
6.
Click
Recover Array.
Frequently Asked Questions
This section covers some commonly asked questions:
How do I recover my WebGUI password? (see pg. 42)
If I purchase another HighPoint RAID Controller, will my data be retained? (see pg. 42)
Recovering your Password
For
Windows
Users:
1.
Open file explorer
2.
Navigate to
C:/Windows/
3.
Delete
hptuser
.
dat
4.
Reboot
For
Mac
Users:
1.
Open
Terminal
2.
Type or navigate to cd
/usr/share/hpt
3.
Type rm
hptuser.dat
, to remove the file. (
Note: must
be root user mode to remove
this file)
4.
Reboot
Online Array Roaming
One of the features of all HighPoint RAID controllers is online array roaming.
Information about the RAID configuration is stored on the physical drives. So if the
RocketStor 6414S fails or you wish to use another RAID controller, the RAID
configuration data can still be read by another HighPoint card.
Stuck WebGUI Installation
Solution: During the WebGUI installation, uncheck Create a Desktop Shortcut
