background image

HL 721A/B 1351B Plotting Cutter User Manual 

 Page 25/27 

10. FAQ 

 

Q1: Will the characters below 1CM be deformed? 
 

When graving small characters, please set sharp-angle compensation in the software. For example, in Wentai plotting software. 
Steps: File 

 Cut/Plot… 

 Setup Plotter Compensation 

 Sharp angle 0.25 

 

 

The compensation ranges within 0.1-0.7, more often we set it to be 0.25 mm. In addition, the plotting speed of the cutter 

shall be set below 20.

 

 

 
Q2: Why there is an additional stroke after finishing cutting  
 

1.  Check if the tip of cutter is flexible when it is up and down. 
2.  Check if there are some problems on the files you are working on. 

 

Q3: Why zigzag happen to the cutter? 
 

As cutter motor features high power and speed, so the cutting speed shall be adjusted according to size of character. Generally, to cut 

small glossy characters with high requirement for precision, the speed shall not exceed 40.  

 

In most cases, the speed at the shaft 50 ~ 60 is favorable. To cut big characters of large quantity within shortest time, the speed can be 

70 ~180, but since step distance of motor is so long that evident zigzag occur. Therefore, you should set the speed to specific size of 
characters, and the relationship between speed and size of characters please refer to following table: 

 

Size of font

mm

 

Speed 

10 10-20 

10-30 30 
30-50 40-50 

50-500 60 

500 70-80 

 

Q4: Why the paper deviate when it runs by a large margin? 
 

The paper feed bracket containing paper roll shall be completely parallel to paperweight wheel, for big roll of materials, loosen it prior graving 

to prevent excessive obstruction when plotting or graving. For the machines with four paperweight wheels, when plotting big image or 
characters back and forth, use the two paperweight wheels at sides instead of press the four down simultaneously. Unequal abrasion of the 
two wheels also may result in deviation of the paper; in worse case replacing wheels is needed. 

 

Q5: Why the machine feel tingle? 
 

**721 (HPGL) 

COM 3 

HIGHLIGHT 

ELECTRONICS

Summary of Contents for HL 721A

Page 1: ...te forward or backward 8 6 5 Check and Adjust Drawing Cutting Speed 8 6 6 Check and Adjust Blade Pressure 8 6 7 Starting Point Trial Cut 8 6 8 Check and Adjust Baud Rate 9 6 9 Repeat Previous Cutting Job 9 6 10 Cancel Current Cutting Job 9 6 11 Online Mode 10 6 12 Offline Pause Mode 10 7 Online Operation Work with PC 11 7 1 Install USB Driver under Windows OS 11 7 2 Install Artcut with Graphic CD ...

Page 2: ...mmediately Make sure the machine is well grounded Do not detach repair or reconstruct the machine it may result fire electric shock personal hazard Do not touch the knife tip with your finger to prevent injury or perspiration of knife head Do not damage or random replace the supplied power cable Do not excessively bend pull bundle the power cable or place weight on it otherwise the power source ma...

Page 3: ...s electrical transformer 8 Always unplug the power cable before start trouble shooting on electrical and mechanical issues 9 Always lift the latch lever of press wheel when the machine is not in use to prevent deformation to the rollers and thus possible inaccurate operation 10 Always check the power point power cable fuse sockets communication cable communication plug and sockets first if somethi...

Page 4: ...ower socket 5 Upper cover 13 Fuse 6 Feeding wheel 14 Power switch 7 LCD panel 15 Feeding wheel lever 8 RHS cover Step 1 Black short screws with long plastic sleeve cap Qty 2 x 2 Step 2 S S big screw with S S sleeve Qty 3 x 2 Curve side face outside Flat side face inside Step 3 S S long screws Qty 4 x 2 Fig 5 1a Machine Stand Fig 5 1b Machine H I G H L I G H T E L E C T R O N I C S ...

Page 5: ... USB driver from the CD comes with the machine If connects the RS 232 cable then do not need install the USB driver but still need set up a COM port and data flow settings 3 Connect power cable to the power source Do not turn on the powers until everything is correct 5 3 Ball Pen and Blade Assemble Fit a ball pen into its holder first and load a piece of paper for an offline trial draw before star...

Page 6: ...ifferent than A model but the key operations are same This machine is suitable for both single sheet and roll paper film Lift all feeding press wheels Line up paper at proper position level and even and lower the feeding wheels with avoiding any press wheel seats at the right joint of two rolling shafts 1 Turn on the power of machine a red light of Reset button on LCD panel will be light on 2 Pres...

Page 7: ... point and turn on the power switch a red Reset LED stays on and a blue screen on LCD panel 4 The blade carriage will move to right end position 5 The rolling shaft will rotate forward and backward 6 The carriage head will lift up 1 2mm 7 The Reset LED stays on which means the cutter is standby The factory default settings are Baud rate 9600 bps Cutting speed 480 mm s Cutting force 240 g Starting ...

Page 8: ...lay Force XXX g corresponding The default setting is 100 g Make sure the blade tip should stick out about 0 5 mm or 2 3 thickness of the vinyl Start from lower force and then increase it gradually 6 7 Starting Point Trial Cut Prefer to set up a ball pen on the carriage holder and load a piece of paper rather than a knife and vinyl film Always do a trial cut every time starting a new vinyl film to ...

Page 9: ...ED stays on 2 Press Setup button and make sure the green LED stays on 3 Press or arrow buttons to adjust the baud rate or arrow buttons to adjust the up Speed 6 9 Repeat Previous Cutting Job Power without been off and reset 1 Make sure the red Reset LED stays on 2 Press Offline Pause button and make sure the yellow LED stays on 3 Press Setup button and make sure the green LED stays on It will not ...

Page 10: ... 2 In the meanwhile the settings of cutting speed and blade pressure can be changed by using arrow buttons 6 12 Offline Pause Mode 1 Press the red Reset button 2 Press the yellow Offline Pause button 3 Change the X Y values by arrow buttons Offline Pause Reset Setup Test Origin Online mode 1 2 Offline Pause Reset Setup Test Origin Offline Pause operation 1 2 3 H I G H L I G H T E L E C T R O N I C...

Page 11: ...ound from windows operating system every time plug or unplug the USB cable which indicates USB cable is good 2 If use a 9 pin serial cable which comes with the machine then don t connect the USB cable at same time and don t need install the USB driver Step 1 Control Panel Device and Printers click on Add a printer Step 2 Add a local printer PC Start Control Panel System Device Manager Prior and po...

Page 12: ...12 27 Step 3 Choose a printer port Step 4 Install the Printer driver Step 5 Insert the USB driver CD comes with the cutter choose the GOLDCUT JK Series file Step 6 Use the default printer name GOLDCUT JK Series H I G H L I G H T E L E C T R O N I C S ...

Page 13: ... USB drivers has been installed successfully and then open the Devices and Printers windows to see if the new printer icon is there and make sure it is your default printer A new printer called GOLDCUT JK Series and has been set as a default printer PC H I G H L I G H T E L E C T R O N I C S ...

Page 14: ...tart install Artcut application software Location Setting Checking LCD panel of the machine Baud rate 9600 PC Device Manager Universal Serial Bus controllers USB Printing Support PC Control Panel Device and Printer GOLDCUT JK Series USB001 Port Default Printer USB001 Port must be same at Artcut software H I G H L I G H T E L E C T R O N I C S ...

Page 15: ...CD Contains verify code so please keep it in good condition Step 1 Install Artcut software by inserting the CD into CD DVD drive and follow the installation guide as below Up to this stage the Artcut software has been installed The next step is verify the Artcut CD via Graphic CD H I G H L I G H T E L E C T R O N I C S ...

Page 16: ...is ready to run To test the ON LINE operation at the beginning load a ball pen not a blade and a piece of paper not vinyl film Step 3 Click on the Artcut icon on PC desktop Open a sample Artcut file The graphic CD contains software key for Artcut keep it in good condition Presses OK only if you don t want install the images on the graphic CD H I G H L I G H T E L E C T R O N I C S ...

Page 17: ...llation and configuration of Artcut is OK please check 1 USB cable Music sound while plug unplug 2 The machine is under online mode and 9600 baud rate 3 Data settings port 9600 baud rate 8 Dat bits 1 Stop Bits Even Check Xon Xoff Sequential Control 4 Printer of GOLDCUT JK Series as a default printer use USB 001 port as well After check all of them reboot both machines USB001 HL 721 HPGL HL 721 HPG...

Page 18: ...User Manual Page 18 27 7 3 Work with CorelDRAW under Windows OS for reference only Select the images then click on Outline and choose Hairline Choose Fill and None Click Print and choose Goldcut H I G H L I G H T E L E C T R O N I C S ...

Page 19: ...HL 721A B 1351B Plotting Cutter User Manual Page 19 27 H I G H L I G H T E L E C T R O N I C S ...

Page 20: ...HL 721A B 1351B Plotting Cutter User Manual Page 20 27 7 4 Work with SignBlazer for reference only Even 9600 8 1 H I G H L I G H T E L E C T R O N I C S ...

Page 21: ...HL 721A B 1351B Plotting Cutter User Manual Page 21 27 H I G H L I G H T E L E C T R O N I C S ...

Page 22: ...er Double sheet soft sheet and plastic sheet Drive Metal Stepping Motor Min character matrix Approx 5 mm 0 2 high Blade type Carbide steel 1 2mm and 2 0mm Film type Self adhesive vinyl film fluorescent film reflective film paper Display panel 8digits X 2 line LCD Interfaces RS 232 USB cable Power requirements 90 260 V AC 50 Hz Repeatability 0 0127mm Mechanical resolution 0 0254mm step Commands set...

Page 23: ... Reset on 1st button red LED Online Offline 2nd button Yellow LED F F arrow buttons Response The carriage head should move left or right correspondingly Y axis check Action Reset on 1st button red LED Online Offline 2nd button Yellow LED V V arrow buttons Response The rolling shafts should roll forward or backward correspondingly 9 If the trail drawing cutting is OK the machine is generally consid...

Page 24: ...ty Main PCB of machine is damaged The machine has not reset correctly press manual reset The paper settings in software don t match the available material The machine may be affected by static electricity ensure correct earth Ensure all software settings are correct this is most likely to be the problem 9 5 Not Output any work No Response Port settings in software are incorrect check these setting...

Page 25: ...In most cases the speed at the shaft 50 60 is favorable To cut big characters of large quantity within shortest time the speed can be 70 180 but since step distance of motor is so long that evident zigzag occur Therefore you should set the speed to specific size of characters and the relationship between speed and size of characters please refer to following table Size of font mm Speed 10 10 20 10...

Page 26: ...paper When feeding paper make fore end of paper cover hole of paper sensor and then perform another automatic paper testing Q12 Why some nicks deep and other shallow when cutting The cutter employs upscale soft PVC materials as knife strip cushion to protect knife But after using for long period it may produce some tracks therefore roughing the stripe cushion so some nicks become deep while some b...

Page 27: ...on value Q20 Why does the paper run deviation 1 The stickiness isn t placed right 2 The platen is too dirty so that the resistance from two sides can t be balanced when the paper is moving 3 The pinch rollers have been deformed or don t match to each other 4 The pressure of the feeding press wheel is a little smaller and the paper is very sensitive to the external force 5 The balance of the sticki...

Reviews: