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MA-EN-OSMOSIS XENA10.1-RO-0220-22-FLC-21-V01.0

MA-EN-OSMOSIS XENA10.1-RO-0220-22-FLC-21-V01.0

ID

SYMPTOM

PROBABLE CAUSE

SOLUTION

1

Zero/low

production

No water supply.

Wait until the water supply has
been restored.

Brass ball valve at entrance
fully/partially closed.

Open the entrance valve fully.

Insufficient supply pressure.

Check mains pressure. If it is lower than
2.5 bars, then you must install a pump
and its respective switches.

Flow restrictor obstructed.

Replace flow restrictor.

Drain obstructed.

Check if the drain line is blocked. If so,
unblock it.

Excessive waste.

Check the flow in the flow restrictor,

if excessive, replace it.

Cartridges obstructed.

Replace cartridges.

Membrane saturated.

Replace membrane.

No power supply.

Check the property’s power supply or socket.

Check voltage at transformers output.

If there isn’t any, replace it.

Pump in poor condition.

Check that the pump increase pressure at the

membrane housing inlet. If it doesn’t, change it.

Antileak system activated

Check if the antileak system has activated

itself. If so, detect the leak, fix it, replace

the absorbent material and lower the arm.

2

Excessive

production

and/or

elevated TDS

The membrane hasn’t been fitted.

Fit membrane.

Damaged membrane O-rings.

Replace the O-rings on the membrane.

Damaged membrane housing.

Replace the membrane housing.

Membrane damaged.

Replace the membrane.

Badly connected tubes.

Wire the connection between the wastage
and the permeate properly.

Damaged shut off valve.

Replace shut off valve.

3

Bitter or 

acidic taste

Water with very low salinity level.

Fit a mineralizing postfilter.

7.- FAULTS, PROBABLE CAUSES AND POSSIBLE SOLUTIONS

ID

SYMPTOM

PROBABLE CAUSE

SOLUTION

4

Plastic or

synthetic taste

Worn postfilter.

Replace postfilter.

5

Unpleasant

taste and smell

Contamination.

Change the filters, membrane, postfilter

and sanitise.

6

White particles 

in the water

Air in the system.

Wait for the air to pass as there’s no urgent

problem.

Excessive inlet
pressure.

Check the mains water pressure, if it is greater

than 4 bars it will be necessary to fit a pressure

regulator at the inlet to the osmosis system.

7

The osmosis

system doesn’t

stop throwing

water away

Shut off valve

deteriorated.

Replace shut off valve.

Non-return
valve deteriorated.

Replace non-return valve.

Excessive inlet
pressure.

Check the mains water pressure, if it is greater

than 4 bars it will be necessary to fit a pressure

regulator at the inlet to the osmosis system.

8

The osmosis

system starts up

sporadically

without water

consumption

Non-return
valve deteriorated.

Replace the non-return valve.

Excessive
inlet pressure.

Check the mains water pressure, if it is greater

than 4 bars it will be necessary to fit a pressure

regulator at the inlet to the osmosis system. 

Leak in some point
of the system
and/or faucet.

Repair the leak and/or replace faucet.

9

The osmosis 

system stops and 

starts.

Very little inlet pressure,
less than 1 bar.

Bypass the minimum pressure switch (Danger
that the pump could work without water and break.

Minimum pressure
switch in bad condition.

Replace the minimum pressure switch.

Deteriorated non-return
valve.

Replace the non-return valve.

 

Summary of Contents for XENA 10.1

Page 1: ...USER INSTALLER S MANUAL MA EN OSMOSIS XENA10 1 RO 0220 22 FLC 21 V01 0 RESIDENTIAL REVERSE OSMOSIS ...

Page 2: ...ater is not microbiologically safe or has an unknown quality For water with a greater salinity level please contact your distributor It is advisable that the water to be treated has been softened or with a maximum hardness of 15ºHF for optimum performance Water with a hardness greater than 15ºHF will shorten the life of the membrane If the water has a high concentration of iron or magnesium nitrat...

Page 3: ...ntil it s clear Do not bend the tubes to prevent flow and pressure blockages Use original spare parts to assure the correct performance of the system For installation maintenance and cartridge change please follow this manual otherwise the warranty will be void 3 CHECKING THE CONTENTS Open the packaging and make sure that all of the components are inside ready for the installation FIGURE DESCRIPTI...

Page 4: ...ufficient space to be located The most common place is under the kitchen sink The installation should be carried out by qualified personnel a The cartridges come pre installed in the system s filters but you must remove the plastic packaging they re in before using the system To do so you must remove the filter housing at the bottom of the system using the wrench supplied with the system Figure 4 ...

Page 5: ...so they ad just properly with the filter adapter and cup d Tighten the filter housing with using the wrench supplied with the system figure 4 e Once the membranes have been fitted close the membrane housing lid clock wise with the help of the wrench supplied with the system figure 4 Then screw the inlet elbow nuts back on the membrane housing a Place the osmosis system in the chosen location b Con...

Page 6: ...ity clip j The other end of the tube must be inserted through the nut on the outlet of the post filter marked GRIFO Screw the nut back on having previously insert ed a plastic insert figure 11 k Unscrew the nut on the relief valve which is marked DESAGÜE Insert the tube figure 5 through the nut and place a plastic insert figure 10 on the end Screw the nut back on l The other end of the tube must b...

Page 7: ...S ALREADY FULLY INSTALLED AND RUNNING j Open the brass ball valve again figure 9 and turn the faucet figure 3 on In doing so the system will start to produce water If the water has a black colour don t worry this is normal It s caused by the residue the carbon activated granular cartridge lets off k Raise the arm of the WATER STOP Antileak system and place a piece of absorbent material as indicate...

Page 8: ...ts original packaging remove the protective plugs on each end and place the new post filter on its corresponding plugs paying at tention to the arrows on the post filter which indicate the water flow Make sure the post filter is fitted the right way because otherwise the water won t flow correctly g Apply sufficient Teflon to the threads of the elbow piece that we took off the post filter and scre...

Page 9: ...f valve Replace shut off valve 3 Bitter or acidic taste Water with very low salinity level Fit a mineralizing postfilter 7 FAULTS PROBABLE CAUSES AND POSSIBLE SOLUTIONS ID SYMPTOM PROBABLE CAUSE SOLUTION 4 Plastic or synthetic taste Worn postfilter Replace postfilter 5 Unpleasant taste and smell Contamination Change the filters membrane postfilter and sanitise 6 White particles in the water Air in...

Page 10: ...cart change Membrane change Postfilter change Sanitization Reparation Name and signature of the authorised technician or distributor DATE SERVICE MADE NEXT SERVICE OBSERVATIONS Sediments GAC y CTO antibacterial cart change Membrane change Postfilter change Sanitization Reparation Name and signature of the authorised technician or distributor DATE SERVICE MADE NEXT SERVICE OBSERVATIONS Sediments GA...

Page 11: ...30 26 1200 cc Flow restrictor 1 19 OI 0208 32 Male connection Non return T x T quick fitting 2 20 OI 0205 18 2 x 10 Antibacterial Nanosilver in line post filter 1 21 ME 2312 02 23x12 200GPD Membrane 2 22 OI 0236 60 F 10A Maximum pressure switch 1 23 OI 0236 90 Mixed TEE T x T x M T 1 24 TG A6UC4 Male connection T x T 2 25 OI 0234 46 Shut off valve 1 26 OI 0206 15 Tee T x T x T 1 27 TG A6ME6 Elbow ...

Page 12: ...22 23 MA EN OSMOSIS XENA10 1 RO 0220 22 FLC 21 V01 0 MA EN OSMOSIS XENA10 1 RO 0220 22 FLC 21 V01 0 NOTES NOTES ...

Page 13: ...drowater hidro water com www hidro water com MA EN OSMOSIS XENA10 1 RO 0220 22 FLC 21 V01 0 Hidro Water S L U Carretera Chirivella Aldaya 48 46960 Aldaya Valencia Spain Tel 34 961 98 62 30 hidrowater hidro water com www hidro water com DISTRIBUTOR INSTALLER Sale date Instalation date Stamp Stamp ...

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