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Check before reporting a failure

If these signs are shown when running the product, please check again. 

It may not be product failure.

- for safety, turn off the power, 

  unplug electrical outlet 

- separate an adapter

- contact a store where you 

  bought the product or 
  service center to take measures 

Safety 

inspection

Tips for safety inspection for the long term use of the product.

Are these
symptoms 
are shown?

Check

Step

Stop 
using the 
product 
when you 
spot these 
signs

** do not disassemble 

     or fix voluntarily

** If the product still shows continuous signs of trouble after these measures, 

    contact consumer center; please, do not disassemble or fix voluntarily.

It seems it is not possible to turn 

on the product

- Check to see if product and adapter/outlet are properly connected 

   to each other.

- Plug in another product’s power cord to the outlet and observe. 

   If another product is not functioning, please, fix the outlet.

Power turns off automatically

- Check to see if product and adapter/outlet are properly connected 

   to each other. Fix the outlet if it is connected loosely.

- Plug in another product’s power cord to the outlet and observe. 

   If another product is not functioning, please, fix the outlet.

- Check if the adapter is overheated or has a burning smell. 

  Change the adapter if it is.

Product looks spotted.

- Turn the power off and change the film.

- Check to see if there are foreign materials or finger prints.

- With cotton gloves on, wash the spot out with soft cloth tapped 

   in water or industrial alcohol.

Light is flickering

- Check to see if product and adapter/outlet are properly connected 

   to each other.

- Check adapter and see if the cables are properly connected.

Looks like the color is fading

Illumination is not uniform

- Turn off the power and check to see if the area where the product 

   is installed is flat.

- Installing product in not flat area may result in light leaking due to 

   twisting the product or LED being not properly connected. 

   Please, install product on the flat surface.

- not possible to turn the product on 
- there is a burning smell or smoke 
- a foreign material or water is inside the product
- only a half of the product emits the light
- the light is flickering 
- there is a strange noise coming out from 

  the product

- the light is flickering for a long time after 

  turning it on 

- there are more signs that are not explained above

Summary of Contents for Vivart HFL03320K57W06

Page 1: ...www hgm21 com P No OM 2011 L001 Light Management Solution Light is ART SnapType VIVART FLAT LIGHT...

Page 2: ...low temperatures 30 and high temp 80 the complete product with a heat sink implemented through DHFS Dual Heat Sink Frame system that operates well in any condition Fields of Application TFT LCD Monit...

Page 3: ...light is switched o in unusual way please handle the product after turning o the power If splashed with water please use only after removing all water or moisture While replacing artwork film or other...

Page 4: ...ectric shock or fire Do not touch product with knifes or sharp objects To preserve brightness and degree of uniformity of DSE processed sheet and the LED modules there should be no scratches or stains...

Page 5: ...K 0 6 Kg HFL03333K57W12 330 x 330 x 10 5 12 W DC 48V 880 170 75 5 700 K 0 8 Kg HFL05050K57W36 500 x 500 x 10 5 36 W DC 48V 2650 170 75 5 700 K 1 5 Kg HFL06220K57W12 620 x 200 x 10 5 12 W DC 48V 880 1...

Page 6: ...s wood plaster board one does not need to drill holes to install 3 Wire connection 4 Checkpower productcondition 5 Attach the product 6 Installation complete Connect product s adapter to the wire that...

Page 7: ...sive Tape 5 Finish installation Connect the enclosed adapter and turn on the power to finish installation After fixing flat cable extension cellar Using the Flat cable for the cable exposed Extension...

Page 8: ...is done All LEDs cannot emit the light uniformly but it is unrelated to the degree of uniformity of the light emitted by the whole product 4 Change film Put in the film that one wishes to display usua...

Page 9: ...g in another product s power cord to the outlet and observe If another product is not functioning please fix the outlet Check if the adapter is overheated or has a burning smell Change the adapter if...

Page 10: ...ct use extend product s life span Product damage due to other mistakes made by the customer Product Name Purchase date year month day Customer s name Store Phone number Phone number Model Name Address...

Page 11: ...MEMO...

Page 12: ...ice Before calling Knowing exact product model fault status phone number and address will get you faster service 2F AZA Bldg 7 Yeongdeunpodong 3 ga Yeongdeunpo gu Seoul Korea Suggestions inquiry new d...

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