Check before reporting a failure
If these signs are shown when running the product, please check again.
It may not be product failure.
- for safety, turn off the power,
unplug electrical outlet
- separate an adapter
- contact a store where you
bought the product or
service center to take measures
Safety
inspection
Tips for safety inspection for the long term use of the product.
Are these
symptoms
are shown?
Check
Step
Stop
using the
product
when you
spot these
signs
** do not disassemble
or fix voluntarily
** If the product still shows continuous signs of trouble after these measures,
contact consumer center; please, do not disassemble or fix voluntarily.
It seems it is not possible to turn
on the product
- Check to see if product and adapter/outlet are properly connected
to each other.
- Plug in another product’s power cord to the outlet and observe.
If another product is not functioning, please, fix the outlet.
Power turns off automatically
- Check to see if product and adapter/outlet are properly connected
to each other. Fix the outlet if it is connected loosely.
- Plug in another product’s power cord to the outlet and observe.
If another product is not functioning, please, fix the outlet.
- Check if the adapter is overheated or has a burning smell.
Change the adapter if it is.
Product looks spotted.
- Turn the power off and change the film.
- Check to see if there are foreign materials or finger prints.
- With cotton gloves on, wash the spot out with soft cloth tapped
in water or industrial alcohol.
Light is flickering
- Check to see if product and adapter/outlet are properly connected
to each other.
- Check adapter and see if the cables are properly connected.
Looks like the color is fading
Illumination is not uniform
- Turn off the power and check to see if the area where the product
is installed is flat.
- Installing product in not flat area may result in light leaking due to
twisting the product or LED being not properly connected.
Please, install product on the flat surface.
- not possible to turn the product on
- there is a burning smell or smoke
- a foreign material or water is inside the product
- only a half of the product emits the light
- the light is flickering
- there is a strange noise coming out from
the product
- the light is flickering for a long time after
turning it on
- there are more signs that are not explained above
Summary of Contents for Vivart HFL03320K57W06
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