3 – Your warranty
7 years from date of purchase - Stainless steel chassis excluding damage due to sulphur content in water or misuse as
deemed by your retailer. Stainless steel trolley – 1 year excluding misuse.
2 years from date of purchase – exept Drive and pump motors and only applies to correct method of operation and product
not having been misused. Drive and pump motors require revision
1 year from date of purchase - Electrical componentry in electrical box only if correct operating procedure is carried out
and product not having been misused.
1 year from date of purchase - Electrical floating cable. Warranty is void when machine is pulled out of the swimming pool
water by cable and remote control not used.
All warranty is based on delivery back to your official retailer. A service call fee will be charged for all warranty claims if
retailer or its recognised distributors have to come on site. This is at the discretion of your supplier of the product. After
initial warranty expires, new electrical componentry parts then have a 1 year warranty after installation
Manufacturers Conditions
A - Conditions
We guarantee that all materials are technically sound and free of defects of materials and manufacture and
that they are consistent with the state of the art and techniques at the time of marketing. Subsequent
technological modifications applied to our products due to technological progress cannot give rise to any
intervention on our part. The warranty is limited to the repair or replacement of the equipment if a compliance
defect is recognised. The choice of the solution is at our discretion given that any application of the warranty
could not exceed the resulting direct prejudice suffered and cannot lead to unreasonable costs to the dealer or
the manufacturer. The warranty is cancelled as of right if the equipment has been worked upon by a third party
who does not belong to our workshop or by a repairer not certified by us or if modifications have been applied
without our written consent. The warranty is also cancelled as of right if the operation and maintenance does
not comply with the operation manual supplied with the equipment at purchase time.
All legal warranties as described in section 1641 of the Civil Code are applicable. Any text that could become
Law after the printing of the present guarantee and whose terms would be in the order of public interest would
automatically apply even if they are different from the present conditions.
The following are excluded from the warranty:
The replacement of components liable to wear and tear such as Tracks, Brushes, Belts, Filter Bags.
Electrical faults caused by storm or bad electrical connections.
Damage due to impact.
Any breakdown related or non-related to replacement with non-genuine parts.
Problems arising as a result of non-compliance to the instructions of the operation manual.
Under no circumstances can the repair or replacement done under guarantee result in the extension or
renewal of the duration of the guarantee of the equipment.
B – Purpose Of The Warranty
The warranty period is limited by 2 years or 1200 hours of work (first period achieved stop the warranty. To
ensure good working conditions we advice you to ask for an overhaul every 1000 hours for the pump and
every 2000 hours for the driving motors.Every pump without any overhaul after 1000 hours of work will not be
covered by the warranty anymore by he manufacturer. During the warranty period defined above, any
component that is recognized to be faulty will be repaired or replaced by a new component or one that is in
good operating condition. The transport and labor costs will be the responsibility of the user. In the case of a
return to our workshop, the two-way transport costs will be the responsibility of the user and the labor costs will
be the responsibility of the manufacturer. The immobilization and lost operation time of the equipment due to
repairs cannot give rise to any benefit. In any case, the legal warranty of the seller continues to apply under
section 4 of Decree n° 78-464 of the 24
th
of March 1978.
C – Transport Damage
The equipment is transported at the risk of the consignee. The latter is responsible for verifying that the
equipment is in perfect condition before accepting delivery. We cannot be held responsible in this matter.
D - Compliance
This equipment has been designed and manufactured according to the following standards:
• NF C15-100 - Very low power supply for security
• NF EN 50 081-1 and NF EN50 082-1
st
June 1992 Electromagnetic compatibility – Generic standard for
emission / immunity - Part I : residential, commercial and light industry
• NF EN 50 082-1
st
June 1992
Additional information relative to CE certification:
the swimming pool cleaning Robot is certified CE
according to the following guidelines:
• C.E.M. 89/336/CEE and 92/31/CEE • Low voltage 73/23/CEE with which the equipment is compliant.
Tél.+33 1 34 34 11 55
www.myhexagone.com
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