23
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Coffee does not run
through
•
Machine is not turned
On
Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is pressed.
•
Water tank is empty
Refer to ‘Filling The Water
Tank’, page 13.
•
The Control Dial not in
‘Espresso’ position
Turn the Control Dial to
the ‘Espresso’ position
•
Coffee grind is too fine
Ensure you use a suitable
espresso grind. Refer to
‘The Grind’, page 16.
•
Too much coffee in the
filter basket
Refer to ‘Coffee Dose and
Tamping’, page 17.
•
Coffee tamped too
firmly
Refer to ‘Coffee Dose and
Tamping’, page 17.
•
The filter is blocked
Use a pin to clear the holes.
Please refer to ‘Cleaning
Filter’, page 22.
Coffee runs out too
quickly
•
The coffee grind is too
coarse
Ensure you use a suitable
espresso grind. Refer to
‘The Grind’, page 16.
•
Not enough coffee in
the filter
Refer to ‘Coffee Dose and
Tamping’, page 17.
•
Coffee not tamped
firmly enough
Refer to ‘Coffee Dose and
Tamping’, page 17.
Coffee is too cold
•
Cups not preheated
Preheat cups. Refer to
‘Pre-heating Cup or Glass’,
page 16.
When the base of the jug
becomes too hot to touch
this is when milk is heated
at the correct temperature.
Refer to ‘Texturing Milk’,
page 18.
20172069 P24 BES810BSS_UKM_IB_E17_HiRes.pdf color:2C K+PANTONE 518C ZB2382 DC:- SIZE:148X210MM August 18, 2017 14:19:04