2. Problem:
The hot air from the air hole of front plate is reduced.
Solution:
Check the filter screen to make sure it is not covered by dust. Check the panel barrier strip or the air flow absorbed to the rear plate to
make sure the heater is not blocked by various chips.
3. Problem:
The heater cannot be started.
Solution:
Check if the power line is properly plugged first. It can be detected by plugging the power line on other sockets. Secondly, check if the
control panel blinks. If it does not blink, press down the power button to shut off the time display to make sure the heater can be normally used.
Thirdly, check if the switch button blinks. If there is current but the control panel doesn’t blink or the switch button doesn’t blink, please contact
with the supplier immediately.
4. Problem:
When the switch is turned off, the heater will work continuously
Solution:
Do not pull of the power supply. When the switch is turned off, the fan in the heater will work continuously until the cabinet is cooled.
When the fan stops running, the plug may be pulled out.
5. Problem:
The control panel does not display temperature or time.
Solution:
Check if the power line is damaged, properly plugged or with current first. Secondly, check if the control panel is damaged. If the control
panel always cannot display, please contact with the supplier.
6. Problem:
Although there is display on the control panel, the heater does not work.
Solution:
Check if the signal line or other relevant plugs is properly connected. Please contact with the supplier.
7. Problem:
The heater works and the air flows, but the temperature on the control panel always cannot rise.
Solution:
Check if the temperature probe is damaged or properly connected. Please contact with the supplier immediately
.
Questions & Answers:
Why does the fan still rotate after the rocker switch is turned off?
The fan will not stop rotating until the special heating chamber is cooled. The fan will close automatically after several minutes.
Can the heating elements be replaced?
Yes.
Why does the air flow blown out of the heater become smaller as it seems?
Please make sure the air inlet at the back is not blocked and the filter is clean.
How long does it take to heat my room after I connect the power supply and start the heater?
It takes less than 1 hour. Please notice that there are many variable factors during any type of heating process, including size of the room, heat
insulation effect of the room, quantity of doors/windows, degree of bareness of concrete wall (it can be used as cooling fin for any type of heating),
opening and closing of outdoor door, etc..
Please note that the heat changes according to the degree of openness of architectural design and size of the room. We heard the feedback of some
client that the heater may heat multiple rooms at the same time with the help of the fan when placed in the central position of the room. We
suggest that you give it a try and see which method is best.
Does this heater work since the heat insulation effect of my home is not favorable?
Yes, it works. However, please note that room with extremely poor heat insulation effect cannot effectively preserve heat.
Can I use this kind of heater if there is an arched or raised ceiling?
Yes. But it takes a longer time to heat the room for the first time. When the room reaches the required temperature, it will automatically open or
close in a circulated manner according to the temperature.
Can this heater be used in bathroom?
It is not recommended to use it in bathroom since the humidity in the bathroom is too high.
