HEROSE 15C01, Operating Instructions Manual, Page: 14 / 14

Operating instructions
10
Phone +49 4531 509-0
7.3 Fault table
Fault Cause Remedial action
 Leak at the spindle
Gland nut loose 
Retighten the gland nut
Gland packing defective  Replace the gland packing
Fit on the spindle damaged  Replace the spindle
 Leak between bonnet
and body
Bonnet loose  Retighten the bonnet screws
Seal damaged  Replace seal
 Ball valve does not
open / close
Gland nut overtightened
 Loosen the gland nut
Tightness must still be ensured
7.4 Spare parts
We require the following details for your spare part orders:
 Article no. of the spare part package,
 desired delivery quantity,
 dispatch and delivery address,
 desired method of dispatch.
7.5 Returns / complaints
Use the Service form in case of returns/complaints.
Contact in case of service:
Herose.com › Service › Product service › Complaints
E-mail: service@herose.com
Fax: +49 4531 509 – 9285
8 Disassembly and disposal
8.1 Notes regarding the disassembly
 Take note of all national and local safety requirements.

The pipework system must be depressurised.

The medium and valve must be at ambient temperature.
 Aerate / flush the pipework system in the case of corrosive and aggressive media.
8.2 Disposal
1. Dismount the valves.
 Collect greases and lubricating fluids during dismantling.
2. Separate the valve materials:
 Metal
 Plastic
 Electronic scrap
 Greases and lubricating fluids
3. Carry out a sorted disposal of the materials.