
905-628-4999
www.heroninstruments.com
36
Time to Fill 128k
Time to Fill 64k
Time to Fill 32k
Reading Frequency
1.5 Days
17.8 Hours
8.9 Hours
Every 1 Second
22 Days
11 Days
5.5 Days
Every 15 Seconds
89 Days
44 Days
22 Days
Every 1 Minute
1.2 Years
222 Days
111 Days
Every 5 Minutes
3.65 Years
1.82 Years
333 Days
Every 15 Minutes
7.3 Years
3.65 Years
1.82 Years
Every 30 Minutes
14.6 Years
7.3 Years
3.65 Years
Every 1 Hour
Q.
Will downloading my data stop my dipperLog?
A.
No. You must manually stop the recording by using “Stop Logger” on the “Logger Information”
tab.
Note:
Once the logger is stopped, it cannot be started again without inputting a new mission.
Q.
Will downloading my data clear the memory of the dipperLog?
A.
No. Return to the “Logger Information” tab. Once there you may choose to “Clear Memory”.
This action will stop the dipperLog if not done previously.
Q.
When the memory is full will the dipperLog overwrite with the new data?
A.
No, when the memory is full the dipperLog will stop recording.
Q.
How long will it take to fill the memory?
A.
dipperLogs with a maximum capacity of 32,000 data points will be full in:
Q.
Can I reproduce the graph in the software when the dipperLog is not connected?
A.
No. Once the dipperLog has been disconnected the graph must be created either by
downloading the data again or using Excel or some other third party software application to
recreate it.
Q.
What operating systems is the software compatible with?
A.
The software will work on Windows 7, Windows 8 & Windows 10.
Note
: The software is only tested and debugged on Windows 10.
Q.
Will my current loggers work with this new software?
A.
Yes. All dipperLog are compatible with this software. Use the compatibility mode option for
connecting to legacy versions of loggers. See
for more info.
Q.
Do I require a separate barLog for each dipperLog deployed?
A.
No, you can compensate multiple dipperLog data sets with a single barLog. To guarantee
accuracy, the barLog should be deployed within 5 km of the dipperLog and at a similar
elevation. We recommend an optimal ratio of 1 barLog for every 10 dipperLog deployed.
Q.
Are the batteries in the dipperLog replaceable?
A.
No. Once the battery in the dipperLog is dead the entire unit must be replaced.
Q.
Is any data in memory lost when battery dies?
A.
No. The dipperLog has an internal non-volatile memory. Heron Instruments is usually able to
retrieve the data from dipperLog with dead batteries. A service fee may be charged for this
service.
Q.
How many dipperLog can I connect at one time?
A.
As many as you have PC communication cables connected.
Q.
Where can I find which dipperLog are connected?
A.
The drop down box in the lower left corner of the Logger Information Screen will display the
listing of connected dipperLog. The highlighted Serial Number is the information displayed on
the screen.