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eCAFE EC-1000W
44/46 – User Manual
TECHNICAL SUPPORT
If you have trouble using your device or one of its components, please connect to the http://ts.hercules.com/ website and select your
language. Here, you will be able to access different services (Frequently Asked Questions (FAQs), the latest versions of all available
drivers and software) that may help you solve your problem. If this fails to solve the problem, please get in touch with Hercules'
Technical Support.
Via email:
To reach our Technical Support via email, you must first register online on the http://ts.hercules.com/ website. The information that
you provide will help our technicians solve your problem as swiftly as possible.
Click on
Product Registration
and follow the instructions displayed onscreen.
If you have already registered your product, please enter your credentials in the
Username
and
Password
fields, then click on
Login
.
By telephone (if you do not have Internet access):
United States
1-866-889-5036
Free
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
(Eastern Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
(Eastern Standard Time)
United Kingdom
08450800942
Charges at local rate
Monday to Friday from Noon to 4pm and 5pm to 10pm
Saturday from 9am to Noon and 1pm to 7pm
Sunday from 9am to Noon and 1pm to 4pm
Connect to the Hercules website (
www.ecafe.hercules.com
) to view the Frequently Asked Questions (FAQs) relevant to your
product, discover your eCAFÉ™'s features and download the latest updates. You can also discover the extensive range of eCAFÉ™
products and download information about the forthcoming releases.
Federal Communication Commission Interference Statement
NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the
specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
NOTE: The mobile device is designed to meet the requirements for exposure to radio waves established by the Federal
Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest
SAR value reported under this standard during product certification for use when properly worn on the body is 0.489W/kg.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Summary of Contents for eCafe EC-1000W
Page 15: ...eCAFE EC 1000W User Manual 15 46 Installing the battery ...
Page 16: ...eCAFE EC 1000W 16 46 User Manual Removing the battery ...
Page 33: ...eCAFE EC 1000W User Manual 33 46 ...
Page 35: ...eCAFE EC 1000W User Manual 35 46 ...
Page 39: ...eCAFE EC 1000W User Manual 39 46 ...